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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Need home by next year but willing to get all thing done and out the way by six months from now also can I have one builder with a pool?
Why do you have to put in you're info? Email phone? Would like just to get a straight quote on this website
Good and easy as long as I don't get annoying calls but some choices
False advertisement. Request info for immediate rates and then supplies your info to lenders rather than giving rates
We here allot of crap but see nothing done but talk
I'm just excited about hopefully getting my property back on its feet.
You've been very understanding about my situation thank you so much
Haven't had a good or bad one yet. Just started. Hard to say if it's good or bad
I don't want phone calls. I thought you would provide rates.
Don't have any comments have gotten thing resolved yet
Did the whole process especting any type of quote but all that I get are phone numbers... waste of time
Not really looking to refinance.
I am in a modification loan, with a payment of
$904.65, Including Taxes & Insurance.
My rate is 5.25%
Very quick response, seems like they are on the job
Why the calls and texts so quickly? Would love some online info first
You sent me an email saying you could help then ask my email address? Doesn't appear to be too professional!
Easy to work through the process and hopefully review.
I need to be able to get written quotes and not spammed with phone calls. Phone calls is not an easy way to shop around. You gave me 4-5 options and now they are all going to call me independently.
All that I received was a list of lenders. No rate info.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!