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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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No help hang the phone up before you got to talk to anybody
Bad experience since I didn't get any information. Only companies were invited to hassle me via phone and email.
You give the wrong impression that one gets some useful information from you which is not the case.
Your site promised to show rates, and it did not do so - just set me up to get a bunch of calls from lenders who may or may not tell me rates.
I don't have enough info to make a accurate review at this time
I would like to be able to call who I want to speak to, not just anyone on a speed dial.
I do not want a bunch of calls. How do i contact someone directly?
My phone has been ringing non stop since looking for lenders. What privacy?
Saw an ad for 1.75% interest. Once I entered my information, I don't see any rates, just a list of lenders to call. Apparently this also triggered the world to call me.
It's a CHEATING:-( - your site says that after I provide my data, I will SEE some RATES.
No rates at all just - "lenders will call"
I will report you to BBB
Just want to know if I qualify don't want to be bothered with all kinds of calls from lenders
Personal information phishing crap. Does not give you any useful info, just sells your email and phone number to 3rd party businesses.
Quick and a selection of different groups that will work for my needs.
My experience is good for refinancing my home because I have done it at the past.
Ok to see great lending companies like yours to help
Great job getting me a loan for the update and the receipt
I like the Rating and the fix Rating... just need more time before confermingim just feeling out my option...
Forgivable loans and grants you need to offer people because look different day and time now believe and trust that people need money and there's no guarantee they can give it back
Why does this not give me rates? The ad suggests that I will get rates for filling in the info. This seems more like a scam to gather my info and sell off my data to potential lenders.
Quick and easy no pressure or excess information to give
Quick response with lenders. We shall see how & what rates they offer when they contact me
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!