On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They say they will give you an answer as to whether you qualify within two minutes. Not true. It's the same ol give us your phone number and we'll have lenders call you. For months, multiple times a day no doubt.
Kinhhjhhjjjhbhyyhhhjjyggyuuuyggcfggjjhbhh
Your ad is misleading... sounds like a scam... wish I never entered my info
Good so far,, but when on phone, no one can even beat the loan you already have,, feel is a waste of time, thus far
This has been great. Lend go has been very helpful.
You need too much personal information. I am looking for information i don't want to be inundated with calls.
Appeared to show rates, only showed lenders and no rates shown.
Would rather have quotes on internet then all the phone calls
Not sure what you mean. My id is (*******@Yale.edu)
Yeah don't put me through all the quesitons and then say sorry we can not show you anything. That is looney and shady just trying to collect my information is all you are doing.
Not even looked at info and start getting callsa. If they can't email me the facts, leave me alone as this must be a scam. Thank you
All is well but I don't like talking. I prefer to do it on line.
I dgvd dged ghfh vfg bfgbg vb vnfbf bdfgd vvdcv vhbfh v ngb
Don't want several phone calls. Would rather have email
Nothing originally advertised was delivered. Claimed privacy and matches to lenders but shared my information immediately. I understand that this is how this works but poor marketing
Wanted rates, not names of different mortgage companies
This is supposeto tell me what i could save yet it dont an then the lenders are going to blow my phone up. For checking.an i still have no idea what i could save right now. So yes this is a joke just to get me to check an. Now i have to deal with the companys calling me constantly. 50 times a fay
You led me to to many screens and questions and didn't ever get to a rate estimate.
This site sucks
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!