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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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When you give all info needed, you still get no rates or no information of which lender has $0 closing cost, a total scam/ total spam.
When U asked 4 an address, u didn't clarify, the house ur living in or the house ur looking at purchasing.
It was only to see if I qualified for the government program to see if I qualified for up to 350 a month off my monthly payment according to ad
I was immediately bombarded. Would not ever recommend
Very simple and positive and directly to the point.
So far so good now I suppose I will be bombarded with calls just gunshot because of fast talking liars Not from you but it's been my experience now a days. Can some one help me?
Useless, you provided me with lenders I knew I could already go through.
It was ok up to the point where I was forced to ask about mortgage stuff to go on
Ad said 2.5 and it took me to lenders i already tried that offered rates at over 5. Total bs
The questionnaire brought up 3 lenders, it did not tell us which discounts or programs we are eligible for. This is misleading.
Bait and switch. Your site says to enter information to *see* your rate, then once you do, it does not in fact display rate information, but instead says someone will contact you.
Get answers right away and can get more information fast thank you
No place to deny this offer. Please do not call. Changed mind.
Just want to see what the rate is.so I didn't want phone calls just how much is it now
Hi dear sir how ara
This service is very good i like
It didn't take very long to complete. I also think you can be more specific on your financial amounts your house is worth, how much you owe & cash out amount
Ad made it seem as though interest rates would immediately be seen. I am concerned my credit will be affected even though it says it will not be. I'm nervous about using this service.
I hope you have a good program today I have tried to refinance, I need to lower my monthly payment. I am the head of the family…. O. Barbi
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!