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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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Georgia
1 review
0 helpful votes
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Follow up call.
July 5, 2023

Joseph did a great job answering my questions and concerns.

Date of experience: July 5, 2023
LegalZoom S. LegalZoom Rep
over a year old

This is great, Marcia, thank you!

California
1 review
0 helpful votes
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The Greatest!
July 5, 2023

Very Understandable. We continue doing business with him.

Date of experience: July 5, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for your feedback, JAY-Ci!

Washington
1 review
0 helpful votes
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Richard, took a in depth look at my issues and resolved them entirely.

Date of experience: July 5, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for allowing us to be there for you, Charles!

Wisconsin
1 review
0 helpful votes
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Professionalism
July 6, 2023

Everything i have experienced with legalzoom so far has been vary efficient and professional

Date of experience: July 6, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for your kind words, Joshua! Your feedback really means a lot to us.

Virginia
1 review
0 helpful votes
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Thank you!
December 5, 2019

Aimee was very helpful and solved my problem. LZ always does a great job for me!

Date of experience: December 2, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi John, glad we could help. Thanks for sharing and please let us know if we can help with anything else.

Texas
1 review
2 helpful votes
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Melissa Scandariato
November 3, 2015

I am a client for life thanks to that woman. Excellent service.

Date of experience: November 3, 2015
LegalZoom S. LegalZoom Rep
over a year old

We love to hear this Kyrin. We will be sure to pass along your great words to Melissa!

North Carolina
1 review
0 helpful votes
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Legal Beagles
October 24, 2015

Prompt and helpful service at a bargain price. Saved my small business money.

Date of experience: October 24, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks Joseph, glad we could help!

California
1 review
1 helpful vote
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Great Service!
October 27, 2015

We are very please with LegalZoom! I have already recommended it to friends and family.

Date of experience: October 27, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks so much for your recommendations; we really appreciate it!

Ohio
1 review
0 helpful votes
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Quick easy painless
August 18, 2023

Very professional help answer all my questions. Pointed out things for me to be aware of.

Date of experience: August 18, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, John!

Ohio
1 review
0 helpful votes
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Great call!
July 10, 2023

Sean made it very easy & straight forward to get my business title up.

Date of experience: July 10, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for sharing, Ace!

Florida
1 review
1 helpful vote
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LLC Request for Info
November 10, 2015

Every question was answered efficiently and professionally by Megan.

Date of experience: November 10, 2015
LegalZoom S. LegalZoom Rep
over a year old

Glad to hear we provided quality service Roy, thanks!

Texas
1 review
2 helpful votes
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Heather LegalZoom
November 4, 2015

She was nice and knowledgeable. Would use chat support again just because of her.

Date of experience: November 4, 2015
LegalZoom S. LegalZoom Rep
over a year old

Hi Raymond, happy we could help!

Ohio
1 review
0 helpful votes
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Help
November 4, 2019

Great experience, Melanie was wonderful at address my issue

Date of experience: November 1, 2019
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, Mark. Please do not hesitate to contact us if you need help with anything else.

Texas
1 review
2 helpful votes
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The feedback that I received was very helpful. Excellent customer service experience.

Date of experience: November 10, 2015
LegalZoom S. LegalZoom Rep
over a year old

Hi Cammie, New York law requires you to sign your Living Will in the presence of 2 witnesses. If you have any other questions or concerns, please feel free to contact us via help@legalzoom.com.

New Jersey
1 review
0 helpful votes
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Owner
July 12, 2023

Excellent customer service she helped with everything I needed

Date of experience: July 12, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Ashley!

Missouri
3 reviews
16 helpful votes
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They'll take your order. Good luck trying to reach someone or waiting for a call back.

Date of experience: May 5, 2015
LegalZoom S. LegalZoom Rep
over a year old

Hi Gerald, I am sorry to hear you didn't experiences us at our best. I would like to hear more of your concerns & assist you in resolution. Please contact me directly via help@legalzoom.com.

Pennsylvania
1 review
0 helpful votes
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POA and Wills
August 29, 2023

Agent was very knowledgeable. I am not sure of my capabilities to do this online

Date of experience: August 29, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for your feedback, Susan.

New York
1 review
0 helpful votes
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Excellent service.
July 13, 2023

Always excellent customer service and professionalism.

Date of experience: July 13, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Latasha!

Massachusetts
2 reviews
0 helpful votes
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Copyright Questions
December 3, 2015

Excellent service. The attorney was friendly, and knowledgeable. Would highly recommend Legal Zoom.

Date of experience: December 3, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks Sharon. We really appreciate your business & future recommendations!

California
1 review
0 helpful votes
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Good
December 3, 2015

Heather was very patient and helpful in answering my questions.

Date of experience: December 3, 2015
LegalZoom S. LegalZoom Rep
over a year old

So glad to hear this Parth, glad we could help!