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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy and informative, including things that I had not considered need to be in the contract. I would recommend it to anyone who is not in a position to pay high attorney fees.
LIke how easy it was and thorough with the questions asked while preparing the form. I would recommend this site to anyone needing legal forms.
Very easy to complete. Process took less than 10 minutes of our time. Simple to understand and covers needed issues.
High School transcript I'm so excited I have it and can't wait to get in college so I can become a better person
It's difficult to review the final document without seeing it. The site is easy to use and appears to cover the bare necessities of a LLC operating agreement.
Pass not sure what I think yet not sure about the questions. They're not what I'm looking for but it's a start.
The program was easy to use. Self explanatory and you just answer questions. Very easy and friendly.
Thank you so much for taking the time to leave us a positive review, Virginia! We're thrilled to hear that you had a great experience with us.
We are a Contractor company established in Fort Lauderdale Florida and is the first time that We a re using Legal Forms
This template was so easy, it took the stress out of it. I was done before I knew it. I love it. You will not regret it.
Services are great - they way the swindle your money if you are trying to use the free services - are 100% Suspect. Or just really set up to catch your money if you are not paying very close attention.
Just know that any fees they collect are NON-Refundable - which is of course in their policy write up. But one has to know it's done by the SECOND. Literally went in to cancel the account - 1hr & 25 mins after it says I signed up for the account (7 days ago). Because they put the charges through - rather weirdly it's $39.95 - but they did 38.95 and then $1 (guess they had to check to see if card worked again). They do NO refunds for NO reason - they even said even if it was just 3mins after a charge was made - they would do no refunds.Mind you the charge is still pending - so not putting it through is definitely something they CAN do - they did it with the $1 they put through when I signed up for the free trial - it was pending for a day or two and then it fell off.
So. Yes use the services. But make sure you cancel within 72hrs - that way. You will have no issues if you just want to use the free services.
Thank you for taking the time to provide your feedback, Michele. We appreciate your positive remarks about our services and are glad to hear that you found them to be great. We always strive to offer the best experience to our users.
We understand your concerns regarding the payment process for our free services, and we apologize for any confusion caused. We would like to clarify that while we do offer free services, there are certain premium features that require a subscription. Our payment policies are outlined clearly in our terms and conditions to ensure transparency.
We appreciate your suggestion to cancel within 72 hours to avoid any issues with the free services. Cancellation can be done under “Account settings” once you are logged in to the website.
If you have any further concerns or questions, please feel free to reach out to our customer support team. We are committed to addressing any issues and ensuring the best possible experience for our customers.
Thank you for choosing our services, and we hope to have the opportunity to serve you better in the future.
Offered as free until you finish then you have to join then you have to write this review when i have other things to do
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Easy to use. All the questions were right on. I really liked the easability of filling out the lease.
Thank you, Patty! Your positive rating is much appreciated.
Quick easy to understand this site is very easy to understanding. Thank you for the easy to understand documents.
I have no idea where the charge is coming from. My card statement indicates "11legaltemplates". I receive email from Sitejabber which routes me to Legal templates. I tried to cancel before the 7 days free trial and I couldn't figure out who to contact. I contacted cust support and was told they would cancel the subscription but still had to pay 38.95. I had to call the credit card company to dispute the charge and try to get back the 38.95 they charged. Tried to claim fraud but so far cannot. This company so seem to scam people. How can you charge before the trail period is over?
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Easy to complete and on a trial period. I feel like this contract for my tenant will protect me. Thank you!
Wow! Thank you for your kind words! We're glad that we could exceed your expectations, Pamela.
The template was easy to use & effective...Tabs for inputting assets were extremely easy to input into the document...
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review, Chris.
Was a great experience as the document was being filled out. I was great looking forward to the completed forms for review
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, Arazada. Feel free to reach out if you have further questions.