Overview
LegalTemplates has a rating of 4 stars from 2,562 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
I sent an email to legal templates customer service department when my credit card statement included an unauthorized charge for $39.95. Benjamin's reply to my email promised a quick refund if I submitted a positive review of their customer service. This is it... hopefully Benjamin was sincere and my refund will show up very soon!
Tammie B.
As a small business landlord, who's not contracted with a property management service, the demands of the business can quickly add up. It's important for our business to operate efficiently and economically. The time and money saved utilizing the free templates was a huge bonus.
We had an issue with this business and we were quite unhappy. Charles, a supervisor, for legal templates reached out to us. After reviewing our account, Charles resolved the issue quickly and completely. Lisa also reached out to be sure that we were satisfied with the result. They have exceeded our expectations. Thank you both!
I had submitted a request for a refund and the turn around time was excellent. Cris responded within minutes of my request. He was very helpful and courteous. I would recommend dealing with him directly. He exceeded my expectations on customer service.
Called legaltemplates.net regarding an account issue and spoke with Lisa. She was very willing to help and listened attentively to my concerns. She then told me, in great detail, how to email my request to LT. Overall a very good experience.
NS
Thank you to Charles and the team at Legal Templates for being easy to work and professional. I spoke with him today about an issue and he was able to resolve it for me very quickly. I am satisfied with today's interaction.
I recently had an issue and called the Customer Service department of LegalTemplates. I was answered by Charles within seconds and my problem was taken care of in about 1-2 minutes. I would absolutely recommend this company to my friends and family.
I contacted your call center because I no longer needed the service and forgot to cancel the automatic renewal. I had the pleasure of speaking with Benjamin and he was very helpful in assisting me with cancelling and instructions for receiving a credit. Customer Service is very important to me and I can tell its very important to your organization. Its always a great experience when you have representatives that are courteous, prompt and extremely professional. Thanks for the smile Benjamin.
I don't remember if I used a template from Legal Templates so I let the first month's charge slide; however, I do know they have excellent customer service. It was after business hours when I tried to contact them regarding cancelling my service and issuing a refund so I sent them an email. It was Labor Day weekend so I didn't expect an answer before Tuesday. Not only did they cancel for the last month I was requesting but they refunded me for the previous charge as well. If I need another legal template, I will be sure and check them out.
I downloaded two POA templates for some generic permissions that I need to grant. The forms should do the trick. They're not as pretty and specialized as ones from some other sites, but I'm glad I don't have to go through the hassle of having to submit a credit card for a "free" 7-day trial period that I would have to cancel tomorrow.
Thank you, John! Your positive feedback is much appreciated. Thank you for also pointing out the different ways to improve our service in the future.
MY experience with the template is that it is a great place for a non lawyer person to get the righ help thy need with legal documents. It was exactly what i wanted and i am pleased with how my document turned out.
Thank you for sharing your experience! We're delighted to hear that our template provided the assistance you needed with your legal documents. Your satisfaction is our priority, and we're glad we could meet your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help!
Kudos to LegalTemplates for not requiring me to jump through multiple hoops (like starting an account, etc.) in order to download a simple, free document! It is refreshing to not experience a bait and switch.
We're all about keeping things simple and straightforward! No hoops, no hassle—just the documents you need when you need them. Thanks for the kudos! If you ever require more documents or assistance, we're here to help.
I recently reviewed some templates for the use of releasing liability. However, we decided we did not need to go this route and would not be in need of the service. I did not realize that the trial period was only for 14 days rather than 1 month since this most trials are for a 1 month time period.
Although this was my mistake, Benjamin was very helpful in explaining the refund policy and cancelling my subscription. Also, after I explained that I did not realize the trial period was only 14 days he agreed to refund the subscription fee that I was charged. I appreciate this great customer service and I will recommend Legal Templates to those that I feel could benefit from what they offer.
I downloaded and had an opportunity to review the document that you so generously made available on your site. I found it to be easy to read and manage, very comprehensive and a great tool when starting the documentation for a new company.
Thank you very much!
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
Having little to know background in the legal profession and being a beginner entreprenuer... the thought of developing a tenancy agreement from scratch was daunting... however this template from Legaltemplates has eased my burden greatly. It gives me the basic layout and platform from which to develop a business specific agreement. Cheers guys!
Thank you, Emmanuel! Your positive feedback is much appreciated. It is great to hear that the Business documents have been of great help to you.
Being divorced with children, I need to have proper agreement with my x-wife about parenting plan. Able to see this website & got interested with their offered services. I contacted them first and they have explained me everything which helped me alot. Thanks, Legal Templates for making this website easy and user friendly.
The templates are straight forward and words are arranged in such way that edit is possible and I would recommend to other people who may be in need of templates that can fit well with their desire of arrangement of ideas.
It's great to hear that the templates are flexible for editing and arrangement! Thank you for considering recommending them to others. If you have any specific preferences or need further guidance while using the templates, feel free to ask. Your recommendation means a lot!
Thank you LegalTemplates.com for providing legal templates that are indeed FREE as stated. So many places let you proceed with writing the document using their template, then want you to sign up and pay a fee for using their "free" service.
With GREAT appreciation - Sue
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.
I needed the eviction to be easy to understand and fill out, and it was! It was as simple as choose my State, enter the parties info...and reason for the eviction, pay only a dollar for the trial and PRINT. Thank you for making the process a little easier and professional
In order to complete the signing of a contract, you will need to have a clear understanding of all the information that is included in it. This will ensure that you are able to make an informed decision and are aware of all the terms and conditions that are outlined in the contract.
Thank you for highlighting the importance of thoroughly understanding all the details in a contract before signing. It's crucial advice for making informed decisions and fully comprehending the terms and conditions involved. We appreciate your input, Alfonso!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that our free templates have been beneficial for your small business as a landlord. Operating efficiently and economically is indeed crucial, and we're pleased that our resources could help you save both time and money. If you ever need more templates or assistance in the future, feel free to reach out. Thank you for sharing your positive experience, Nick!