Legacybox

I purchased 2 Legacy Box Groupons in 2020, totaling a cost of $100, for a value 3x that. They both have expired, my bad, so I was going to just redeem for the amount I paid as Groupon allows.
But Legacy Box would not apply it to my total without cancelling a 50% off 'sale' they are having (which they always have).
So it would actually cost me more money to use the coupons.
THIS IS SUCH A SCAM!
And the 50% off only make the price somewhat competitive with other sites, still more expensive.

I wish I could give Legacybox a 5-star rating, but unfortunately I will have to add my review to the many others giving the company just one star. It took four months to get our original tapes back, along with the DVDs they made. Their excuses for the lengthy delay were that they were short staffed, it was their peak season, etc., but they assured me that my tapes were waiting in the production queue. After I finally said, "Just return our originals and refund our money," lo and behold, I got everything back in about a week. But the quality was terrible -- all the DVDs were pixelated, and one had only about 20 minutes recorded out of an hour and a half. Attempting to resolve the quality issue with them or to get a refund yielded no results. Granted, our tapes are old home movies and not A+ quality by today's digital standards, but our originals were perfectly satisfactory and certainly better than Legacybox's finished product. Perhaps they might focus more on their production and less on their constant emailing of special deals to try to attract new first-time customers. If you are considering using them, don't.

I've sent my stuff back in Nov of 2021. I've tried contacting them and no one is reaching back to me. This is either a scam or they lost my memories from when I was a kid! I want my tapes back!

I submitted my order to Legacy Box over four months ago, and there has been no progress on my order. I would NOT recommend using this service!

Not only do they take months to process an order, but they lose items you have sent. So much for preserving your legacy. I sent video tapes, photos, and films. What was returned was of poorer quality than the originals. All items returned were dark, out of focus, or grainy. Do not trust them with irreplaceable items as what i deemed most important was never copied or returned. The quality of the work is below what you would expect from children experimenting with photo software for the first time. You will save hundreds of dollars (I spent $700 with this firm) by ordering photo saving equipment from Amazon and doing it yourself or having a knowledgable friend do it, even for a fee. Learning to use and to process your own photos with your own equipment means you can process in the future, control the quality of the images, and not risk losing the originals. I estimate I would have saved $400.00 and 3 months waiting time had I done so myself. Also beware that they request additional funds before sending your items with no reason for the charges and also have a yearly charge for "preserving" your data.