LeatherUpReviews 29,914

3.3
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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35,756 reviews
George U.
Argentina
1 review
0 helpful votes
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Unbelievable deal. Chaps were of
October 10, 2019

Unbelievable deal. Chaps were of better quality than I expected. The fit great and are soft and conforming out of the box. I highly recommend these.

Date of experience: October 10, 2019
John I.
Argentina
1 review
0 helpful votes
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Order chaps as directions called
October 10, 2019

Order chaps as directions called for and fit good. Thanks

Date of experience: October 10, 2019
Diane Y.
Argentina
1 review
0 helpful votes
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These are great chaps for
October 10, 2019

These are great chaps for the price, half the price of others I've looked at. They fit well and have already warmed my morning ride.

Date of experience: October 10, 2019
Janet H.
Argentina
1 review
0 helpful votes
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Really nice set of chaps.
October 10, 2019

Really nice set of chaps. Wear 32" jeans and ordered 34" chaps. Fit is great. Typical quality product from LeatherUp.

Date of experience: October 10, 2019
Kathleen Z.
Argentina
1 review
0 helpful votes
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Can't explain how great these
October 10, 2019

Can't explain how great these chaps are. Fit and finish of the leather was fantastic. The zippers and snaps are a great feature which make for a real comfortable fit.

Date of experience: October 10, 2019
Mike V.
Argentina
1 review
0 helpful votes
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I really like everything about
October 10, 2019

I really like everything about these chaps except for the area around the belt which is weak. Would like to see the stitching strengthened.

Date of experience: October 10, 2019
Alex K.
Argentina
1 review
0 helpful votes
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These chaps are very comfortable
October 10, 2019

These chaps are very comfortable have lining that allows no wind thru I really like them

Date of experience: October 10, 2019
Joe U.
Argentina
1 review
0 helpful votes
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The leather is very soft
October 10, 2019

The leather is very soft but of good quality. they are comfortable to wear all day if needed.

Date of experience: October 10, 2019
Jim D.
Argentina
1 review
0 helpful votes
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Great pair of chaps...at first
October 10, 2019

Great pair of chaps...at first skeptical they would do the trick...as the weathers gotten colder in the East coast...they are neccessary. Xelement makes quality clothing.

Date of experience: October 10, 2019
Bob C.
Argentina
1 review
0 helpful votes
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Fit is great. Chaps are
October 10, 2019

Fit is great. Chaps are very warm and a good price.

Date of experience: October 10, 2019
Deborah Y.
Argentina
1 review
0 helpful votes
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Great quality. I'm 6'5" 240
October 10, 2019

Great quality. I'm 6'5" 240 and 42 fits great in waist and length. I'm in CA so I expect them to be quite warm and comfortable.

Date of experience: October 10, 2019
Anthony C.
Argentina
1 review
0 helpful votes
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These chaps are of very
October 10, 2019

These chaps are of very good quality. They came a little long, trimmed them with a razor blade. Look and feel great. order these you won't be disappointed.

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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the chaps fit well and
October 10, 2019

the chaps fit well and feel good, however the belt is flimsy and will turn the buckle sideways

Date of experience: October 10, 2019
Laura F.
Argentina
1 review
0 helpful votes
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This was my first pair
October 10, 2019

This was my first pair of chaps and I have to say that I really like them a lot and so glad I went with this pair. Not only do they fit very well, but they look great on me and I have already gotten lots of compliments on them.

Date of experience: October 10, 2019
Mark S.
Argentina
1 review
0 helpful votes
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Nice design, easy to make
October 10, 2019

Nice design, easy to make fit. Very nice addition for both summer and winter riding.

Date of experience: October 10, 2019
Anthony V.
Argentina
1 review
0 helpful votes
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Pretty nice. They fit great.
October 10, 2019

Pretty nice. They fit great. A little long for short people. Great quality.

Date of experience: October 10, 2019
Angela U.
Argentina
1 review
0 helpful votes
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I'm very impressed with the
October 10, 2019

I'm very impressed with the chaps. Great leather, good fit, great comfort. I just finished a 600 mile weekend trip and the chaps were comfortable right of the box...

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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The price and quality of
October 10, 2019

The price and quality of the chaps are great, but i think they possibly sent me a pair that were returned by someone else. There is a hole and a cut in the fabric at the end of the pants leg , plus the hole the buckle is in, looks worn as well. Not enuff to send back or complain about.

Date of experience: October 10, 2019
Richard H.
Argentina
1 review
0 helpful votes
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I LOVE my chaps. I
October 10, 2019

I LOVE my chaps. I was going to spend almost 200.00 but I found this site and ordered these and they fit great. Awesome quality, price, true fit, and very comfortable. I have had lots of people ask where I got them. I will order again and again. Thanks LeatherUp!!!

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
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These chaps are a great
October 10, 2019

These chaps are a great deal! The price, quality and fit are fantastic. The elastic and zipper thighs allow for a custome fit.

I highly recommend these to everyone.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States