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CASUPO has a consumer rating of 4.71 stars from 700 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with CASUPO most frequently mention customer service, great product and shopping experience. CASUPO ranks 9th among Handbags sites.
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The mask fits very well. The materials hold up nicely to washing and the look is spectacular. However, I wear eyeglasses all day, everyday and if I am outside and it's cold, my glasses really fog up! The nose bridge is not strong enough to hold a good seal by the bridge, therefore letting all the air escape through there and fog up my glasses. I have homemade masks, of lesser quality but with better (stronger) nose bridges that do not fog up my glasses. I hope they improve on the nose bridge.
My one star is for the product, not the shopping experience (though, to my shopping experience, I don't recall seeing on the PDP that masks are not returnable which seems like a potential violation of FTC and certain state consumer protection regulations). I like your products and your company - but these masks are not good. They're entirely too stiff and slide around my face. I contacted customer service when placing the order expressing concern that they wouldn't be big enough... and they're not; they don't reach the bottom of my chin. For the very high rice, I'm REALLY disappointed.
My one star is for the product, not the shopping experience (though, to my shopping experience, I don't recall seeing on the PDP that masks are not returnable which seems like a potential violation of FTC and certain state consumer protection regulations). I like your products and your company - but these masks are not good. They're entirely too stiff and slide around my face. I contacted customer service when placing the order expressing concern that they wouldn't be big enough... and they're not; they don't reach the bottom of my chin. For the very high rice, I'm REALLY disappointed.
The best Face mask I've found bye far! I've got a big face and beard and these are so comfy made very well. Fast shipping as well. Believe me Ive tried several others that "look cool" or whatever non compare. Ive come back and bought some more 3 times now.
Wonderful! Luz was excellent in helping me throughout the entire process. I am going online right now to order my family more masks!
Good quality. Would like to have at least 1 filter added. And did not know the lanyard was not included.
Easy to order & arrived quickly to my home in Oregon. Great quality and I love that the face mask is adjustable!
The face mask conforms extremely well to my face and stays put! (Not my experience with other masks!) Thank you for working so hard to source material, find a solid design, and creating these for us! I would rate you 14/10 ⭐️
Excellent. The safe was kind, professional, and conducted follow up. Very easy and honest to deal with. I highly recommend this company
Thanks for making such a nice mask idea! It's been great, and very comfortable to wear for long periods of time.
Very much! Purchased one for my wife as well and she's been very happy as well. Thank you again for making these!
The mask fits very well. The materials hold up nicely to washing and the look is spectacular. However, I wear eyeglasses all day, everyday and if I am outside and it's cold, my glasses really fog up! The nose bridge is not strong enough to hold a good seal by the bridge, therefore letting all the air escape through there and fog up my glasses. I have homemade masks, of lesser quality but with better (stronger) nose bridges that do not fog up my glasses. I hope they improve on the nose bridge.
So far so good! (I just ordered so I'll wait to see what arrives.) The website was easy to navigate and easy to understand: My only suggestion: A photo of the filter pocket on bottom seam would help to explain what exactly that means.
Fast shipping, great customer service, great quality and fits like a glove. I would 100% recommend them if anyone asks me.
Love these masks! They are the first I've been able to wear and manage my glasses as well. Thank you!
Nice color options for masks that allow you to add a filter. Should sell the filters as well :)
Does the job! Many different color options and the adjustable straps are nice. Wish you could order the filters along with the mask instead of having to order them from a separate supplier.
Nice color options for masks that allow you to add a filter. Should sell the filters as well :)
Liked the first mask I bought so much that I'm buying a second one for my husband. Thank you!
Easiest mask purchase yet. You met all my requirements: cotton, nose wire, made in USA, socially responsible. Thank you.
Would love to see some more vibrant colors. Red? Blue? Purple? Pink? Easy to purchase and great website.
The customer service was beyond compare and my order shipped quickly and I even received a follow up from the owner checking in. So impressed!
I LOVE my new backpack and wallet. They are so well made and thoughtfully designed and absolutely beautiful! Now I just want one in every color!
Product arrived in a timely manner. No complaints on shipping. The mask is of excellent quality. It could be a little bit bigger from nose to chin, having a tendency to pull off the nose if you move your mouth too far. But, it is very well made.
The mask is a bit small from nose to chin, having a tendency to come off the nose if you open your mouth. Offering one more size larger would be nice, as this is the best quality I've seen in a mask.
Excellent quality masks. Could be a touch bigger.
Excellent quality masks. Could be a touch bigger.
I'm a repeat customer and this is our third set of masks from Casupo. Great fit, heavy cotton, comfortable, adjustable straps, and well-made masks. Love that we can insert filters in these masks. Customer service has been wonderful along with their speedy delivery!
CASUPO made what I normally would expect to be a very distant experience during the time of COVID feel very personable. From providing detailed information about the status of my order to the handwritten message with my package, I felt like my purchase from CASUPO was highly valued. Will definitely be returning to CASUPO for future purchases and will recommend them to friends and family! Great brand, and great experience!
I have purchased and received 3 mask so far. The quality exceeded my expectations.
My first mask was too small, but absolutely amazing craftsmanship. Lou emailed me personally and amazingly custom made a mask to fit me. I can not recommend this company enough.
Thank you for replacing my first order so promptly, lost in the mail system I guess.
I really appreciate your customer service.
I like how easy it is to maneuver the site, just wished there were more photos of models actually using each face mask design.
CASUPO creates some of the most environmentally conscious and durable leather goods in the USA.
We rescue leathers from the past and give them new lives as bold yet elegant bags, wallets, belts, or accessories. We also source sustainable leathers from gold-rated tanneries that use natural dyes. You get less toxic and more durable products while we decrease the amount of waste in the world.
Caring for the earth and its people is of utmost importance to founder, Luz Zambrano, so CASUPO doesn’t stop with responsible leathers. We donate a portion of each purchase to FUNDANICA, a non-profit organization dedicated to providing medical assistance to a children's hospital in Venezuela, where the CASUPO mountain range lives and where Luz spent weekends hiking as a kid.
Together, we can decrease our environmental impact while we lift up the next generation.
Together, we can decrease our environmental impact, uplift the next generation, and enjoy a beautiful leather bag.
Casupo is based in Long Beach, California.
Hello Priscilla, Thank you for your feedback and kind review. I would recommend that if it is cold outside and fogging continues you may consider moving the toggles so that you can wear the mask behind your head so that the mask can by tighter against your face without it tugging your ears. We find setting it behind the head instead of behind the ears is quite comfortable for fogging issues so it can be tighter.
For further tips of suggestion, you can email is at hello@casupo.co
Thanks,
Luz