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CASUPO

How would you rate CASUPO?
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Connecticut
1 review
0 helpful votes
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Yeah title
November 4, 2020

I saw these masks and didn't immediately buy them. Then remembered them and searched for them for quite a while. Glad I persisted, my favorite mask, and use the lanyard all the time. Makes the "new normal" a little more tolerable!

Date of experience: November 4, 2020
Oregon
1 review
0 helpful votes
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Saw it online. Looked like it was worth the shot (I've tried alot of masks). Its quality material and love the adjustability. I would like to see masks in general explore having multiple size lengths. I feel like my face is a little long.

Date of experience: December 10, 2020
Ohio
1 review
8 helpful votes
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Love the product
June 4, 2020
Updated review

Easy to checkout, the delivery time was as expected, the quality is really good and I'm very glad that they took the initiative to donate a portion of the profit to kids with cancer in Venezuela, glad I got to be a part of it! I would definitely recommend Casupo.

Date of experience: June 4, 2020

Easy to checkout, not sure if it subscribed me and...
May 15, 2020
Previous review

Easy to checkout, not sure if it subscribed me and gave me the discount though lol but shopping is really fast and easy

Date of experience: May 15, 2020
California
1 review
10 helpful votes
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A Great company
September 3, 2020
Updated review

Buying from Casupo was very easy! I like they have apple pay as an option cause I couldn't find my wallet at the time. I also appreciate the email I received from the CEO or staff member asking me about my experience. It's so thoughtful to do.

Date of experience: September 3, 2020

It's been great!
August 6, 2020
Previous review

It's been great!

Date of experience: August 6, 2020
Ohio
1 review
0 helpful votes
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So nice!
July 25, 2020

As someone with a large head, glasses and a beard, finding a mask to accommodate those things has been difficult.

I just received my mask in the mail today and I couldn't be more pleased! The quality of materials is top notch and makes this feel very high end. The fit is great and the nose wire forms a nice seal around the nose to help hold the mask in place and stop my glasses from fogging up. I also think the thickness of the fabric helps keep the structure of the mask and stops it from clinging to my nose and mouth, providing a nice breathable feel!

Date of experience: July 25, 2020
Kentucky
1 review
0 helpful votes
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Unbelievable
August 19, 2020

My first mask was too small, but absolutely amazing craftsmanship. Lou emailed me personally and amazingly custom made a mask to fit me. I can not recommend this company enough.

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
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Awesome masks!
July 19, 2020

I have purchased three now. Great company, super quality masks! Seem to be especially ideal for men, seemed large for me (female) but I got them as gifts for my adult sons.

Date of experience: July 19, 2020
Ohio
1 review
0 helpful votes
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Not satisfied
November 17, 2020

Mask nose wire is too long making the mask too heavy and slips down the face. To compensate have to tighten the straps around ears that can hurt in short time. Won't buy again

Date of experience: October 18, 2020
North Carolina
1 review
0 helpful votes
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Makes me look weird
August 18, 2020

Expensive item, slow delivery, and I don't like the mask. It's so structural, it gives my face a weird shape. It just way out and makes me look like I have a bird beak.

Date of experience: July 19, 2020
Pennsylvania
1 review
0 helpful votes
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A great product experience
July 20, 2020

The quality, design, and thought around the mask I purchased made me feel like I was receiving a true product experience, rather than a cheap response to a demand.

Date of experience: July 20, 2020
Massachusetts
1 review
0 helpful votes
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Needs improvement
August 30, 2020

Comfortable, but I have a hard time keeping it in place, especially when speaking, as it often falls off my nose and to my chin- regardless of how I adjust it. It also severely muffles my voice since the fabric is thick and doubled up.

Date of experience: July 31, 2020
Florida
1 review
0 helpful votes
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I'm satisfied
September 2, 2020

It was a nice experience, the mask is very nice, good fabric, the only thing I can said that I was not too happy about is that the mask has those big buttons/balls not sure what to call it. It's a little uncomfortable by your ears, other than that everything ok.

Date of experience: September 2, 2020
New Jersey
1 review
0 helpful votes
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Couldve been the best mask I own but
August 22, 2020

Good mask design. Best form fitting and very breathable. My only gripe is that I wish the elastic straps that go around the ears were more durable. One was severed by the plastic adustment breacket and is now unwearable. So, glad I bought two

Date of experience: July 23, 2020
Germany
1 review
0 helpful votes
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Hello
February 22, 2023

Very large selection of bags and purses, I sat for 2 days choosing exactly what I want to buy. The choice was difficult but I made it.

Date of experience: February 22, 2023
Netherlands
3 reviews
2 helpful votes
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Thank you sooo much!
October 18, 2022

Excellent customer service and the product is perfect! Great quality and just what we were looking for! Thank you sooo much!

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Good quality but room to improve
October 13, 2020

Add material under the chin and dispense with the plastic packaging.
Nice looking mask and feels good on my face (except when talking, as it slides down my nose.

Date of experience: September 13, 2020
California
1 review
0 helpful votes
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Great Masks and Customer Service
October 11, 2020

I bought 2 adult masks - the black and ocean blue. Great design and fit, super comfortable to wear for long periods of time. Like that you have the option to switch the ear loops to head straps.

Date of experience: October 11, 2020
Canada
1 review
0 helpful votes
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I originally bought two items from Casupo total order value of $70 for a wallet and mask- like many others on here, great photos and website. I needed it shipped to Canada and I had paid for expedited shipping of $18.35. A month after I received the product, I received a bill charging another $18.35 by UPS - I then had to cover this charge on top of the shipping I had paid AND the gross order amount of $70. Two months later, UPS billed me a brokerage fee of $19.95 and insisted that the merchant did not file the letter of authorisation- thereby the receiver (the customer) would have to pay all charges. This was a total scam to me - as I've never ordered from a website that did not properly educate the customer at point of sale that these charges would apply especially as I had already paid for expedited shipping. Luz from casupo did not take responsibility and deferred back to the customer to accept all charges - in total for what I have purchased (I have paid $56 in levied fees for a $70 product). Read your purchase terms carefully with this seller, its been a terrible customer service experience and demonstrates just how unethical casupo can be to push the onus of levied charges on the end customer.

Date of experience: October 27, 2020
Wisconsin
1 review
0 helpful votes
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Exactly what I was looking for.
September 17, 2020

These are great masks with the filter pocket that I was looking for. The design is exactly as advertised and I feel safer now that I have a decent mask.

Date of experience: September 17, 2020
New York
2 reviews
0 helpful votes
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Best Mask Out There!
October 28, 2020

CASUPO is such an amazing company that truly cares about its customers and the community. Any questions you have will be quickly answered and the products are really high quality and made with care!

Date of experience: October 28, 2020
Luz N. CASUPO Rep
over a year old

Thank you so much Alicia!

Overview

CASUPO has a rating of 3.8 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CASUPO most frequently mention customer service, great quality and face mask. CASUPO ranks 9th among Handbags sites.

service
23
value
180
shipping
180
returns
2
quality
180

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503 reviews