LeafFilter Gutter Protection
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LeafFilter Gutter Protection

How would you rate LeafFilter Gutter Protection?
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Massachusetts
2 reviews
4 helpful votes
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I would NOT recommend Leaf filter to anybody! Their whole sales pitch was that you would never use a ladder again when it came to your gutters. Based on their reply below it was a big lie!

"Leaf-Filter" Roof debris is typically a maintenance item to be taken care of by the home owner as needed.

"Leaf-Filter" However, some home owners decide to clear the roof instead during periods of heavy debris build up to be more proactive. This can be done without getting on a ladder, depending on the height of your home. The first way would be to get a Roof Brush. A roof brush is a soft-bristled deck brush on an extendable pole that can reach up to around 2 stories, depending on the one you buy. They were originally intended to bring snow down off of roofs but they work just as well with leaves! Some of the more expensive ones even have a swivel head to make getting into corners much easier. The second thing you could do is get an extension arm for your leaf blower. These usually reach to about a story, story and a half. Both of these items can be bought from your local hardware stores or even on Amazon.

So much for the guarantee, NOT

Date of experience: May 21, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. LeafFilter is considered "low-maintenance" because like any exterior part of your home there is some level of upkeep required. We do charge for services not outlined in your warranty. Normally, we don't negotiate these costs; however, if you would like to provide additional details or discuss further, please call 800-749-4566.

California
6 reviews
11 helpful votes
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BEWARE TOTAL OVER PRICED
The LEAFFILTER salesperson measured my house for gutter footage which he said was 395lin ft (WRONG) i measured it at 355 lin ft 40 lin ft RIP OFF wait it gets better.
After a very good sales pit the quote was $******* but with todays only discount the price was $******* I told him that was way to expensive he asked how much did you want to spend about $7000.
HE SAID TODAYS ONE TIME OFFER PRICE WAS $6750
HIT THE ROAD JACK NEVER LOOK BACK

Date of experience: May 25, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Pricing varies from home to home, as our team takes into account several factors including the size, style, and condition of your gutters. We offer a variety of financing options tailored to each customer's unique situation. If you have any questions or would like to know more, please feel free to call us at 800-290-6106 or visit https://www.leaffilter.com/purchase/pricing/.

Missouri
1 review
4 helpful votes
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You can buy this product at local supply houses for literally 1/50th of the price they charge. It's a shame they take advantage of older people who are vulnerable.

Date of experience: June 25, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Thank you for your feedback, Joe. LeafFilter is a uPVC frame topped with a water-permeable stainless-steel screen that allows it to effectively accept and manage water while keeping your gutters free of debris. If you have any questions or would like to know more, please give us a all at 800-290-6106.

California
4 reviews
12 helpful votes
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I was baited into entering my phone number on a website that was actually a front for LeafFilter. Now they won't stop calling me from countless different phone numbers.

Date of experience: July 22, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Our intention is to make your life easier when searching for home improvements for your home – We put in the work, so you don’t have to! If you would like to adjust your communication preferences please email us at reply@leafhome.com with your name and phone number, along with “Adjust Calling Preferences” in the subject line so that we may help you directly.

Indiana
1 review
3 helpful votes
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Very high priced to start out with, then the rep negotiates it much lower to make you think you are getting a great deal. After installation, in about a month, you find out just the opposite. Debri and pine needles start sticking in the screening, and water splashes over the edges of the gutters. The installers came out a couple times. First time, splash guards were placed at valleys where water overflow were like waterfalls. This helped some. However, second time out, they did what they called a water test and discovered that the guards were doing exactly what we were complaining about even on the straight line areas, and the man said he would write up and send in the report. We requested removal of the guards and our money back, and were refused. We notified the credit card company, and it is being negotiated now. Asked for a charge back because the product does not do what was promised. Do not know the outcome yet, but needing guards removed before winter when snow and ice will become a problem. May end up taking this to court to get settled.

Date of experience: August 15, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We want to make sure our customers get the service they need, Karen. Without having your full account information, we are unable to escalate with our support team. Please reach out to us at 800-749-4566 or email support@leaffilter.com.

Ohio
1 review
0 helpful votes
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Terrific Staff
March 22, 2022

The salesperson was amazing, she throughly explained everything in detail. My applicator was truly awesome, he showed me exactly what he was doing and how it would work.

Date of experience: March 22, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

LeafFilter prioritizes customer experience and satisfaction. Thank you for your 5-star review, Claire!

Canada
1 review
4 helpful votes
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They won't answer any phone calls or texts about missing replacing a downspout. They overpriced me of course

Date of experience: November 2, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We want to make sure our customers get the service they need, Shannon. Without having your full account information, we are unable to escalate with our support team. Please reach out to us at 800-749-4566 or email support@leaffilter.com.

Sweden
1 review
4 helpful votes
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Defective product, avoid at all cost
August 2, 2023

Do not purchase this filter system. It is not a filter system. It is a clog system. The advertising is false and deceptive. The warranty is useless. The warranty says that you will have clog free gutters and everything on their site says that your gutters won't have grit and pollen and etc. Your gutters won't have any of that in it because their filter gets clogged and does not let anything get through to the gutter including the water. The water pours over the side and will damage your home. The management and owners running this company are unethical and they do not care about you. If you call them with a problem, and start complaining they will cut you off. If you try to put ratings on websites about them, they have them removed. That's why when you go to certain ratings sites they have good ratings. Only places like Google and yelp usually leave the ratings up. The product is defective and you should avoid them at all cost. Do your research. Look up the class action lawsuit against them. It will tell you everything you need to know about their product.

Date of experience: August 2, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We certainly appreciate your feedback, Mary. When our customers voice their concerns, we do take note. Please contact us at 800-749-4566 if you would like to share any additional details we can take into consideration.

New York
1 review
0 helpful votes
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I will start by saying that I think LeafFilter is selling a good product, and all of the installers I dealt with were very competent, courteous, and honest. Ultimately, I am happy with the installation, but your mileage may vary greatly depending on the quality of the local office arranging the jobs. The Albany, NY branch operations were terrible. It started off poorly with a salesperson who made a bunch of promises about job timing and process and made good on none of them. LeafFilter struggled to arrange my installations, struggled to provide accurate contracts that reflected what we discussed, did not send the right quantity of installers the first time for either of my jobs, and did not send the installers with the correct Bill of Materials for the job. When I was finally able to get installers on site, I had to re-explain both jobs to them as they had been sent without proper briefs from their schedulers and had been sent with extra materials that were not applicable. LeafFilter seems to be selling a good product, but their Albany, NY branch management is certainly not representing the company the way it portrays itself in terms of competence or professionalism.

Date of experience: July 2, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Please know that we are here for you and want to help. Please call 800-749-4566 at your earliest convenience, Benjamin.

Tennessee
1 review
1 helpful vote
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Do not use this company
December 15, 2022

Ok a guy came out to give us an estimate, he started at $2500 then he went down to $2100 and then he went to $1250, we agreed on that and start next Monday, then i get a text saying they had material left over from a large commercial job, the same color and size i needed but never heard anything else, two weeks went by we called and called all three numbers on the business card, finally they answered and got us back on the calendar for Thursday, on Wednesday I get a call saying the gave me the wrong price and it was gonna be $100 more and I said ok then the next day I was waiting on the workers to show up and I get a phone call saying they had to charge me $100 more and I said yall already changed the quote 3 different times, I finally got feed up and said don't worry about it, i will find someone else that will do the job, please don't waist your time with these people

Date of experience: December 15, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Thank you for your review, Darrell. If you would like to share any additional details about your experience that we can take into consideration, please email us at support@leaffilter.com to speak with a team member.

Canada
1 review
1 helpful vote
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Customer service-poor
November 21, 2022

Quick the local company is. Quick to get the job done. Not quick when it comes to clean up or follow up. The sales individual was pleasant as is the main 1-844 office personnel. However, the installer was quick in a hurry to get home. The excellent cleanup promised to happen after the job-did not happen. Debris was left on my concrete stairs and in the grass. Head office requested photos of the poor cleanup, which were provided. An individual came to evaluate the installation and spent time adjusting a downspout and installing screws. A report was to be generated and a follow up phone call was promised. The report never followed and a phone did not happen. I called in November for a July job. A local manager stated clean up is not his problem. The local office stands behind the system but not the cleanup by the installer which was non-existent. The report will hopefully follow.
There has been no follow-through by the 1-844 number.
Customer service at Leaf Filter seems to flutter around like leaves in the wind.

Date of experience: November 21, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Our mission is to provide the best gutter cover solution paired with an outstanding customer service experience from beginning to end, Joe-Ann. Please help us to improve by providing more information. We can be reached at 800-749-4566.

New Hampshire
1 review
2 helpful votes
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Fake warranty
July 11, 2023

I had a screen come off and they said it wasn't covered under warranty, only clogs were. That's not what they told me when they were selling me the expensive system.

Date of experience: July 11, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Thank you for taking the time to provide us with your feedback. We understand the importance of having a positive experience as a homeowner, and we’d like to help. Please contact our dedicated support team at 800-749-4566. They are committed to working with you and finding a solution that meets your needs.

Tennessee
1 review
4 helpful votes
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Rob You without a Gun!
August 21, 2022

Buyer beware! Had them price a little job for me, few months back. 25 foot straight run across the back of my carport, maybe 6-8 foot off the ground, with 2 down spouts. His first price to do it was OVER $2100. 00! I like to fell out of the chair I was sitting in when He told me that! O Wait Wait Mr Smith, I can do it for less and He started to redo his first offer of 2100, and said how does $352.00 sound? WELL, I said if you can do it for 352.00, WHY IN THE YOU KNOW WHAT--DID YOU EVEN MAKE ME THE $2100. 00 Offer, O We have to do that, he said. He was all ready to sign me up for 352.00 offer, But he would of been just as quick to sign me up for the 2100 too and smiled all way to his car and bank! If I had been dumb enough to do it for that! I sent him on his way and said I would think about it and let him know... week or so later, I had cooled down and tried calling him 3 times over 3--4 days, Left him message saying I would take the 352 offer, He never called me back! No surprise really.

Like I said, Buyer Beware! They will Rob You & Smile at you the whole time! Don't take the first offer, What ever you do! I'm going to Lowes this week, I bet I can buy what I need to put it all up for at Best little over hundred dollars!

Date of experience: August 21, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

LeafFilter actually differs quite a bit from DIY and competing systems, both in terms of design and in our proven installation process, Dave. LeafFilter also offers a variety of financing options tailored to each customer's unique situation. If you have any questions or would like to know more, please give us a call at 1-800-290-6106.

Virginia
1 review
1 helpful vote
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What a ripoff BEWARE
November 23, 2022

So my neighbor and I had a Leaf Filter salesmen. Both homes had 50' of good gutters PERIOD! Price was $2500+. Got the speech of all gutters cleaned, wiped, re caulked, all leaders cleaned made perfect. All work done by Company personnel. $2500 is $50 per foot. I said NO my neighbor said yes. The next day an old Van with an "Electric Company name with telephone number covered by blue painters tape arrived. One person, driver. Who spoke little English arrived. He was NOT an employee of Leaf Filter. In fact probably not a legal citizen! One man working on ladder and roof. NOT SAFE! Within one hour his installation was complete. Did not clean gutters just removed large debris. Did not wipe gutters. Did not re caulk anything! Did not clean out down leaders. In fact one leader had an "S" installed backwards. This was pointed out to salesmen. Was it fixed? Sure he removed "S" crimped it, re installed it. NO NEW PARTS. Problem is white paint that was inside the leader was now outside and no longer had paint on it. SO now it was a band of Brown. ( see pic)No new $3- part! Leader straps were all loose and never repaired. Sales guaranteed all would be repaired and perfect. $50 per foot for what should be $12 a foot. Paid $2500 for what should be $700- RIPOFF BEWARE LEAF FILTER YOU SHOULD BE ASHAMED!

Date of experience: November 23, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We take our customers’ concerns very seriously, however, we’re unable to locate your account based on the information you have provided. Please reach out to us at 800-749-4566 or email support@leaffilter.com.

Washington
1 review
2 helpful votes
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2 months ago I had Leaf Filter come out to give me a quote. According to the less than professional salesman, he didn't drive an hour to "just give a quote". The filter part was going to be $12,000 ALONE. His gutter price started at $7700. We have an average size 2500sf home with an attached garage. We also have a detached 3 car garage.
When I said thank you for coming out, he got upset. Said the above quote and then said, "well, you're a contractor. I can give you a contractors discount". The price went down to $5800. I again said thanks and stood up. He started throwing his sales materials in his bag and stomped down our side walk, I didn't let him in our home. Then while I was talking to my painter, he came over and said "he could take all of his comission out, and at least the company would get the business". This price was $4400.
I told him thanks and to not hit our gate on his way out.
You think that would be the end. About two weeks later I get a text from the "sales manager". He says they have "left over materials from a big job in my area and the could discount my job". If you know anything about gutters, there are NO left over materials. The aluminum material comes on a very big roll. You just take it to the next job. His price now is $3632.14. Really... From $7700 to $3632.14 for, per his text, "the exact same material and warranty as quoted by the salesman". Can you believe their sales practices? How unethical is this? I am contractor, I own a custom closet business and I couldn't sleep doing what they are to customers, and I told him. I do feel sorry for all the people who fall for this. Oh, and by the way I had a small local company do all the gutters, with the same gauge materials, for $2500. Good luck.

Date of experience: November 9, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

Pricing can vary for many reasons such as design and functionality. Your gutter protection is catered to you and your home, which makes it one of a kind. If you have any questions or would like to know more, please feel free to call us at 800-290-6106 or visit https://www.leaffilter.com/purchase/pricing/.

Colorado
7 reviews
26 helpful votes
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Not me
May 24, 2023

When I saw the leaffilter commercials I wondered what was going to stop the leaves and pine needles and stuff from piling on top of the filter and causing the same problem. My question was answered by many of your negative reviews. What happens is exactly what one would think would happen, the leaves and pine needles and stuff build on top of the filter and clog your filter. This means that you do in fact have to climb a ladder again and you do in fact have to clean the filter off which is still having to clean your gutter to unclog it. The reason that I have decided NOT to go with leaffilter is not just because of the negative reviews about my question, but about the responses I read from leaffilter themselves. They won't own up to anything like most companies won't and they just come up with a bunch of stupid excuses like most companies do. This is exactly what I figured before I started digging into it but I'm still glad I dug into it to prove to myself that leaf filter is just another worthless lying company. Thank everybody for your reviews I appreciate it.

Date of experience: May 24, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We certainly appreciate your feedback, Mark. Please contact us at 800-749-4566 if you would like to share any additional details we can take into consideration.

Tennessee
1 review
4 helpful votes
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Total scam
December 3, 2022

They "sold" me 64ft of leaffilter for $2400 installed. The salesman was a con artist and got me good. High pressure sales pitch and all. Looking back, he lied from start to finish. I refused to pay a month after installation. The filters are to thick. Their called micro mesh for a reason. Micro parts of water is all that can go through a micro filter. Da. Ive been sold a product that cost me over $40 ft that does not work. Talked crazy to by their office and generally mistreated by these people. I'm sure somebody's gonna sue but I refuse to be stolen from. I'm a disabled senior citizen if it matters. They did offer to come get them but it would cost a $1200 fee for canceling and a service call to get them. Every time I think about it I get madder and madder. They folded the contract so my cool down rights were hidden, and I can prove it. The ink on the contact paper bleed threw to the folded side. It matches up perfectly with the handwriting. I called them and told them I didn't think this was legal and on top of that the contract dates were left open. I told them that. The bank sent me a copy of the contract and they had filled in the dates later. Bogas practice if even legal. I cant get closeups of the contracts they come out blurry, but you can see what I mean on the fold and the hidden rights of buyer

LeafFilter Gutter Protection attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We always strive to deliver an experience that exceeds your expectations, Henry. Without having your full account information, we are unable to escalate with our support team. Please reach out to 800-749-4566 or email support@leaffilter.com to discuss this with our team in more detail.

West Virginia
1 review
2 helpful votes
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I called to get an estimate and the guy named Rob came out and quoted me over 14,000 dollars and then he acted like he was giving all these discounts to help and brought it down to over 8,000 dollars so I got ahold of corporate which the guy named Ray called me and was rude wouldn't hardly let me talk just kept taking up for his salesman rob they both are con artist trying to take advantage of people and rip them off he even asked me what would I like to pay then if I could choose then why did you try to over price me in the first place see I could have brought them alot of business but I don't deal with companies like that they both need to take a look at there selves because you treat people how you would want to be treated and when you do people dirty it will come back to you I'm a firm believer in that I've seen it happen with other people I would have went with them but like I said they are a company trying to rip people off so DO NOT GO WITH THEM UNLESS YOU LIKE BEING TOOK ADAVANTAGE OF!

Date of experience: February 15, 2024
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We hope to clear up any misunderstanding. Please do not hesitate to call 800-749-4566, so we can work together to find a solution.

Canada
1 review
0 helpful votes
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QUOTATIONS
September 18, 2023

Do not believe the quotation offered by Leafilter. The quotation offered me was ( 6 MOBTHS NO PAYMENTS NO INTEREST.
An agent from Leafilter was in my home 2 days after installation DEMANDING IMMEDIATE PAYMENT IN FULL.

Date of experience: September 18, 2023
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We would like to learn more about your experience, please do not hesitate to email support@leaffilter.com so we can clear up any misunderstanding, Chris.

Arkansas
1 review
0 helpful votes
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The company provided great professional and courteous service. We are very happy with the entire contract—beginning to end.

Date of experience: April 29, 2022
LeafFilter G. LeafFilter Gutter Protection Rep
over a year old

We are overjoyed to hear that LeafFilter exceeded your expectations and provided a 5-star experience, Johanna! Thank you for your business and your kind review.

Overview

LeafFilter Gutter Protection has a rating of 1.4 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LeafFilter Gutter Protection most frequently mention customer service, next day and clean gutters. LeafFilter Gutter Protection ranks 3150th among Home Improvement sites.

service
62
value
62
shipping
15
returns
22
quality
53
This company responds to reviews on average within 0 days
+59