LeafFilter Gutter Protection

We are happy with this product BUT the loan was given to Wells Fargo Bank, N. A. and it has been a nightmare ever since. WFBank has horrible CS representatives! They have called and tormented my 91 year old mother about being late on a payment. She was placed into a Nursing Home and we lost the payment sheet. She was called on a Sunday morning and ridiculed about the late payment and has been charged $83 more dollars. This company, Wells Fargo Bank, N. A. is a loan (shark) company that cares for nobody and real-life situations. Please be sure your loan will not be given to this loan company... BEWARE!

As we actually never had them installed, the sales person - Paul Shaw - and the customer service management is one of the worst I have ever experienced. Mr Shaw sold me 87 yr dad a $13,000 gutter system and when I called to cancel the contract one hour after my dad signed and asked for his deposit back, I got the run around for almost a month. Mr Shaw is rude and dishonest and management wouldn't even give the courtesy to return a call when I was clearly told a call would be returned in 24 hours. 10 days after my 1st call, we finally received our check. We had a company go to my dad to inspect his gutters and they just needed a cleaning - not replacement. When this was told to Mr Shaw he told me he told my dad that and my dad insisted on a $13,000 gutter system. I can not vouch for the quality of their product but I would be very careful with this company

I had them install the gutters on my house and carport and on my carport it don't seem like it's installed right how was I post to know 2 years later I see it's over flowing and they want a 95 dollar payment to come out and fix it when it's prolly been like that the whole time the front and end is full of water and the middle is over flowing Update now they are saying they want me to call like I haven't already duh...I'm not paying for u to come out to fix a problem u created the gutters are not clogged and have screws missing at the ends not the middle we the dame thing is sagging wow good job hassle me sum more thanks...

They advertise themselves as gutter CLEANERS. When you call them to schedule a cleaning, they switch their pitch to try to sell you their inferior overpriced product. They don't stop calling. You cannot block their calls because they use a different number each time they call! Terrible Company.

We got this on our home and after less than a year the mesh they install came out in a window storm, they came a fixed it once and then when it happened a second time they refused to unless we paid over $100 in a service charge! After getting the service charge knocked down to $50+ the tech came out and told us we could have fixed it ourselves!

I will never recommend this product to ANYONE and regret our purchase in the first place as it cost us over $2,500 - For it to fall apart on multiple occasions - In less then 2 years!

They come out to give an estimate. High estimate over 11,000. When I asked about promotional email discount he ignored me. After the 3rd time he asked to see the email. Quote went to 8000.00 Quote good only until he left. The guy WOULD NOT LEAVE he then called his boss to bully us. UNBELIEVABLE! It took another 20 mins. To get rid of him. I had to start carrying his stuff out. His boss on the phone was extremely unprofessional. In the driveway the quote went to 5000.00 after bullying my husband and myself Do not have them in your house unless you are 100% sure you are buying THAT day. The longer they stay the lower the quote but after talking to Scott and hearing HIS BOSS I would never give them a penny!

Purchased Leaf filter system to eliminate the need to climb on the roof to clean gutters. Now necessary to climb on the roof twice a year to remove debris from the screen. The cost of this product is ridiculous for what is provided and the after service. Please do not waste your money on this system. Hire a company to clean your gutters twice a year.

We completed an order to have their product installed in our vacation home back in June, for a late July installation date. Despite reaffirming the installation date the day before; we were contacted late in the date via text that same day that they would not be coming install the following day. We were also informed that our installation date was now being pushed out into Sept?! No one in sales mgt or customer service would return any calls...the installation mgr who texted us; also not respond to any texts. We texted the sales manager with our concerns, and wanted to understand the protocol to cancel the work...once again, no response. We have since left a vmail message. Bottom line - we were paying a premium price for this product/service; we expect premium customer service and communication - it appears that they are NOT capable of same.

They will promise the world. Clean out gutters, re-pitch and put their patent filter on top. Then they will give you a large price, and almost cut it in half of you sign right away. When you do, they will come and only out their filter on top. They will not clean them out first, or repitch them… their filters will just collect crap on top and they will not wash away. They will then ignore you when you want to cancel. We actually financed through their company (Wells Fargo) and contacted them. So far, no idea where we stand but we aren't paying.

Salesperson was deceptive and dishonest. Misrepresented their product. Several issues with their technicians including but not limited to one of their technicians causing property damage. I was berated and insulted by their sales manager. I have been placing weekly complaints to their corporate customer service but without any assistance. They keep telling me that they have had several people encounter issues with their Tampa office and I would receive a call from their regional office who would assist with a resolution. It's been a month and a half and still no call back. Never been scammed this bad before by a vendor.

Put on wrong color. Didn't fix holes in gutter. Put filters under shingles in places. Put the filter over leaves in one gutter. Only did the back on the house and said they wouldn't do the front.
Called the day there put it on and told them to take it off.

A Lifetime warranty and when I called for repair they said it was storm damage they had never look at it. The workers that did the repair said the system was old and needed replacement that it wasn't storm damage. They called to get ok and was told no. I got a call after to give a card number to pay and I refused. He said something to the effect I was refusing to pay for work done because of storm damage. It was not storm damage and I have a lifetime warranty. Very unhappy with the care given of the lifetime warranty for the system. The workers are very great to work with.

1 star for the salesman he got us to bite hook line and sinker!
1 star for the leaf filter itself that seems fine.
We were scheduled for 8am nobody showed. I called at 10am because I didn't want to sit around all day if no one was coming. I got a sorry for no courtesy call but they would be here! 130pm, pickup with ladder racks arrives, 1 man crew no ID on vehicle. Professional 1 man crew put up ladder took major debris from gutter, didn't
Need the hose as he didn't wash the gutters out he just screwed leaf filter on! Sat on the roof to install. 230pm done and gone.
WAY to much money for this kind of job. Nothing came close to what salesman said was going to be done. Clean gutters,check drop, repair any leaking seams,etc. Etc.
I don't recommend leaf filter based on my experience. I hope it works because it's mine now, at 74 I failed to use the old adage measure twice and cut once. I hope this helps someone.

Job could not be fully completed on the first visit 3/28/23. Part of the house being renovated. The crew said, they will be in two days, and not need for me to re-scheduled. They never did, and I' still waiting 3/31/23. When custormer service was contacted, they were very nasty, unprofessional/Disgruntled. When I called back, the person did not have a clue of the problem, and also had an attitude. I'm trying to contact corporate headquaters but phones or address are is not advertized in the web.A $7,000.00 job Check for $5,000.00 is still here with me, but they have to complete the job. Unnessary arrogance in the way they treat customers.

Good presentation, easy to understand, did not devalue or tear down completion. Fast installation. Cleaned up and left with a paid in full and receipt in my hand. What more could I expect?

They will not stop bugging me to buy their product. I blocked their calls but it has made no difference. I'll never do business with this pushy company

I got scammed into installing Leaf Filter in Feb 2023. O am writing this review in June 2023.

I have a 3 storey house and thought it would help reducing the gutter cleaning. Since then, I have had to call them multiple times for an overflow issue in few places. Apparently in places where rooflines meet, a bit of debri sits there and causes water to overflow.

They came and installed some splash guards in these areas. It works fine in some spots - but not in others. Particularly my balcony where the overflow of water has led the water into my sliding door and the water has come inside the house damaging base boards. So definitely not worth the money - they are not working and instead causing damage.

I have called them to come fix this. Technician gave me a date but didn't show up. After I called again said he will come in 2 days to investigate.

I don't not have trust that this company will be able to do anything and will keep making excuses. To prevent causing any further damage I am seriously considering taking them all off at my expense.

I do NOT recommend this product or company. You are better off having your gutters cleaned regularly.

During the COVID Shutdown of July 2020, leafFilter came out and did a wonderful job repairing and replacing gutters that were damaged by trees banging against my home. I have never had an issue with the quality of their work. Recently, a pair of eagles were circling overhead while I was outside. I wondered what they were hunting for and apparently, it was the squirrel sitting at the edge of my roof on top of my gutters. I told Customer Service my downspouting was knocked out of place and I feel like I should be calling NASA at Mission Control to report " The Eagle Has Landed." LeafFilter took care of it.