business logo of Lazada Group

Lazada GroupReviews 24

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lazada Group?
grey star
grey star
grey star
grey star
grey star

Lazada Group Reviews Summary

Lazada Group has a rating of 3.1 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. Lazada Group ranks 39th among Ecommerce Tools sites.

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
Follow JoAnn S.
Unfollow JoAnn S.
Share Review
Report Review

This is in regard to your item delivered RN ************** (1 item 1.8m HDMI to DVI 24+5 Cable black) with Order #*******. You sent me a wrong item. On your receipt item description of hdmi to dvi cable is 24+5 but the item you sent was only 24+1.
For your info, I have returned the item yesterday - Date returned- May 30,2017. Hope you can give me back my refund by tomorrow or within this week. Also, please keep me updated in regards of my returned item.
Hope for your speedy refund!

Thank you!

Jo Ann

Date of experience: May 30, 2017
Philippines
2 reviews
0 helpful votes
Follow Judith S.
Unfollow Judith S.
Share Review
Report Review

Where is my refund?
February 7, 2017

This is in regard to my returned items RN*******0101 (2 items - Magnetic Therapy Posture Back Shoulder Corrector Support Belt -Order # ******* amount 638Php). Date returned - January 23,2017.
But 15 days has passed, until now the status for my refund has not been updated and is still being processed last update still dated January 25,2017. How will I know if I have been refunded? Theres no text or email message that at least I will be updated.

Please give me back my refund today or within this week!

Thank you!

Mrs. Judith S.

Date of experience: February 7, 2017
Philippines
2 reviews
0 helpful votes
Follow Sherwin E.
Unfollow Sherwin E.
Share Review
Report Review

Sobrang delay
June 23, 2016

Paki update naman po kasi aalis na ako ng puerto princesa. Hanggag ngaun hindi ko parin nakukuha ng order ko #******* update naman thanks sana walang lokohan naman

Date of experience: June 23, 2016
India
3 reviews
8 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

I have bought several items (including a Nikon camera and lens worth about $1500) and have been extremely satisfied with the quality of service and the products on each occasion. I have only purchased locally-sourced items with payment on delivery. The delivery was within the advertised times, tracking of goods was accurate and customer service was very satisfactory. On one occasion I purchased a cheap watch that broke within one day. I followed the return instructions and was offered either a replacement or refund. I opted for the replacement which was promptly dispatched and is still working many months later. I have read a number of negative comments about Lazada but I have only had positive experiences with Lazada Thailand. I have no hesitation in recommending this company to others.

Date of experience: May 2, 2016