Lazada

Before i am disappointed of the items that i had purchased. But now i received the item in good order and i wasn't expected that it wiil arrived beforehand. I'm happy and contented about the quality now as well as the price. Thank you so much for being punctual and having a very polite delivery personnel. Keep it up lazada. More power to all of you.

Hi Lazada, may I know if my remaining orders in Order # ******* were already shipped because they were stucked in "Packed and already for shipping" since yesterday morning. I already received 1 item delivered by LEX. Hoping to receive my other orders by tomorrow or until friday since no one will receive my order during weekend since I put office address as the shipping address. I would appreciate your reply on this. Thank you

Hello po pwede na po bang magsimula magtinda sa lazada habang naglalakad pa lang ng business permit salamat

Lazada has finally improved their shipping. I had an order from overseas and I was amazed it arrived in just 3 days.

I ordered a google chromecast and it came on time with no hiccups. No shipping cost so that was a bonus. It was not much less than what I could have gotten in Makati but wanted to give it a try to get a feel of their process.

Hi Lazada, i order last January 19 a mechanical e-cigarette this is my order # ******* and you gave me standard delivery date January 25-27 2016, but until now i haven't receive any product. The tracking ID that you emailed was not recognize by LBC and you said it would be track after 48hours upon ordering. So, i decided that it would nice to cancel it, rather than waiting for your product that would takes how many days without any updates. THANK YOU

Hi Lazada, I was unable to claim my refund for order number ******* because i was abroad during that time (Sep 10,2016). I just arrived back to Philippines last week for a short vacation. I went to LBC yesterday to claim the refund, but tracking number appears to be inactive already as said by the LBC personnel. May I please request your good office to process my claim. Note: I will be back overseas this 27th of November. Thank you & regards.

I had 2 big problems with Lazada in the past. First one: around 8 years ago I bought a Panasonic aircon that I did not like and Lazada did not publish my bad review, probably Panasonic did not allow it. Second: 3 years ago I bought a defective sewing machine, under warranty, and Lazada did not refund me until I reported the case to the Department of Trade and Industry, who made Lazada pay me back.
After that, Lazada has always refunded me any defective product reasonably fast. Perhaps this happens because they know that I will legally challenge them. If you have problems, please leave your contact here and I will help you to prepare a case for the DTI of the Philippines. We have to name and shame company to pressure them to behave honestly.

Lazada is ok... but what really annoys me, is there is no way to know if an item is available locally or it comes from abroad, other then opening each item... very time consuming, I would think it very easy for the programmers to separate... perhaps incluse an asterisk or something like that and save a lot of frustration on the buyers part

Just read other posts complaining on undelivered items via LBC, ordered car stereo once and did not materialize, tried tracking it and found out it was shipped out but they somehow just stored it at their warehouse, did not receive any calls from them, second order via other courier services went well without a hitch, you may want to evaluate LBC' s performance.

Giving them a 4 star updated rate as finally I received my cash refund after 15 days contrary to what they stated in their refund FAQ that it will only take 1-2 days for COD orders. I think they need to be more responsive to customers' concerns because I noticed that they won't provide comprehensive resolutions to your problems or give you estimated time of resolution.
Meanwhile, thanks again Lazada. I hope you will improve and be more prompt in resolving customer issues

When I returned the first product that I ordered I was relief kase nare fund then again because I badly need a product for my sales demo in school I order again in Lazada but different product. So when I pay my product in 7 - eleven my account said that I get my product in Standard delivery time Wed 1 - 6 Mon February 2017. But right now my product is still in the processing phase and tomorrow is my demo. What to do. You just ruin everything if the product I order wont able to deliver today.

I GAVE A CHANCE and tried to order with Lazada after having bad experience ( delayed shipping) two years ago, so Order number # ******* was placed Nov 3 Friday and I was surprised I received the items Monday and Tuesday so you guys are improving. Thank you and KUDOS to the delivery guys!

I have a total of 6 items bought from Lazada a week and a half ago. 3 of them are out of stock but was told it will arrive next week. I bought 3 more items yesterday and was told ETA within a week. The courier is friendly and accommodating. I was not home during the first attempt to deliver my items. I asked the courier to come back on the same day after an hour and he did. So far I like Lazada.

Please follow up orders ******* and *******.
The first one should have been delivered today (September 23,2016) but it's still not here yet. The other order should supposedly arrive between Sept. 22-27. I will be leaving Philippines by October 1 so i'm a bit worried that i may not be here anymore when my orders arrive.

Please, may I receive the item within this week?
The delivery schedule is December 26-31,2016. Please do not let the package be delivered beyond this date, I need it badly before January 1,2017.
I intentionally chose the item because its delivery date fits exactly for my needs. Please, please, please, please, please.
By the way, thank you for the immediate reply the other day.
Order number: *******

This article offers eight actionable tips for smart online shopping. These tips are categorized into two sections:

Prevention tips—how not to get scammed while shopping online, and

After the incident tips—what to do after you've been scammed.

Let's look at each of these sections more closely.

How to Avoid Online Shopping Scams
You review it. Before you buy anything from an online retail store, first run a background check on it. Or more realistically, Google it. See if other shoppers have used it, and critically review their feedback. There are several review sites out there, but a great place to start is the Better Business Bureau. When conducting the review, smart shoppers pay attention to the answers to the following questions:

Then if you already scam report to police.

I ordered twice already via Lazada. So far, so good! I received my items in good condition and on time. I hope you will keep it up.

I would like to say to lazada thank you for the delivery of my tv and my refrigerator. My son did received it. The tv was declared delivered on a certain day but was not, it was really delivered after two days. The refrigerator was delivered on time. But still, when I called your customer service, they tried not to let me talk to the supervisor. The order no. Is *******. Since my son did received his tv and refrigerator, I will still be your customer in the future. Hopefully in the future your service will be really better. Thank you so much and God Bless!

Please cancel my order #*******. It is still in process so cancellation of such shouldn't be a problem. Thank you.

Want to know if maganda ba sya talaga at quality?
Yoga Mat 68"x24" (Dark Blue) Buy 1 Take 1
Gusto ko lang muna malaman bago bumili.

My first order - delivered as early as possible. My second order ( from abroad) - it came with gray Lazada plastic delivered before the delivery date xD I wonder why!

As of the products that I bought, they're okay.

He did not give me the exact change of my payment. I give P2,000. For P 1,791.70 worth of GLUCERNA. After he gives me the product, he immediately let me signed his cellphone. While i am busy opening the package, He gives me coins worth 9.00. After I open the package, the delivery man had immediately gone. I try to run after him but his delivery car was so fast.