I'm very satisfied with the service that I HV received. They HV been very curious, pleasant and very affordable. Job well done
Have been happy with my lawn service. Would recommend for lawn care. Any issue I may have had was delt with promptly.
Thanks for reviewing your pro’s lawn care work, Keith! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.
Mr Pedro arrived on time. Did what he said he would do. Everything I requested was done. GREAT JOB.
Hello, Dr J.! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!
I am very pleased with Antavious. I have a small yard and he did a great job! My yard looks wonderful!
Thank you for taking the time to share this positive rating, Denita! We will make sure to share this with our team to let them know to keep up the amazing work! Thanks, again!
Service was scheduled and never completed. Very poor communication lead to canceling the service after all. Very disappointing and discouraging.
Thanks for taking the time today to leave a review about your lawn mowing schedule, Skyler. We apologize for the unexpected delays in your schedule. I understand that this can be quite disappointing, especially since expectations were already set. We will be reaching out to you soon to make things right.
Professional,courteousand quality work. Fast and efficient. Cooperative regarding scheduling. Easy-to-use
Wow, this is exactly what we like to hear, Juanita. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
Shane has been easy to get ahold of utilizing text.
It has been easy to make requests and manage the account.
Hi J, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Kassandra and her husband (lawn starter) do great work. They never disappoint. Love love love love my lawn crew!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Renee. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
George and his crew, through two mowings, have been very good. No complaints from either me or my wife. Highly recommended.
Thank you so much for such a great review, Brent! We are happy to hear you liked your first service. The next ones will be just as great!
A huge weight has been lifted off my shoulders. They did an outstanding job, with attention to detail in removing old debri that are stuck around
Lamonee never let's me down. Does an awesome job, better than any other lawn care expert I've ever had. I say give that man a raise!
Dependable, good service. They are quick and efficent. I've been pleased with their work. I recommend them.
Wow, this is exactly what we like to hear, Royce. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
LawnStarter canceled 4 out of 5 appointments. Could not get a crew each time You cannot depend on them at all
Thanks for taking the time today to leave a review about your lawn mowing schedule, Jeff. We apologize for the unexpected delays in your schedule. I understand that this can be quite disappointing, especially since expectations were already set. When you have the time, you may email me at hello@lawnstarter.com with LSREVIEWS as the subject of your email, so we can discuss the resolution we have for you.
Very responsive, and professional service provider! Hard to find now, but LawnStarters has nailed it!
Omar and his crew removed leafs from my yard for way less than what it should have been. Definitely no complaints here.
No show 2 weeks in a row
Multiple calls still not resolved
Very disappointed
The guy just did not show up over and over
Thanks for taking the time today to leave a review about your lawn mowing schedule, Cheryl. We apologize for the unexpected delays in your schedule. I understand that this can be quite disappointing, especially since expectations were already set. When you have the time, you may email me at hello@lawnstarter.com with LSREVIEWS as the subject of your email, so we can discuss the resolution we have for you. - Janice, Experience Specialist at LawnStarter
Put in a quote through thumbtack, they texted me through my phone multiple times through out the night at 11am and 3am and 330am, then kept calling all morning throughout business hours. I signed up, the lady said it will be $19 1st mow, and 2nd 28. Then they kept calling and calling still harassing throughout the business hours making me unable to complete any of my work. I picked up another ladys call finally and she said they been having issues with thumbtack generating multiple inquiries, and put in a ticket, they cant see eachothers notes either that you been called or signed up. Finally i got on their website, cant find a way to see the 2nd mow price, she said its 26, then with some trust fee its 28, this is biweekly. So hoping weekly is cheaper i ask how much, mind you this is for a small less than 2 car garage size lawn, she says 30, and that the bi weekly is really 33$. They sound unreliable and dishonest with prices, harassing phone calls so i told her to cancel services. After i hang up with her another guy called, and i told them at this point its 2pm, i have gotten no work done, and unless they about to compensate me for lost hours of work, dont call me back and i would never do business with them! SKETCHY business. Your prices shouldnt keep changing!
I have to say this was more than a 5 star they were excellent and very professional. Couldnt have had a better job done from anyone, VERY SATISFIED
Hi Larry, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Decided to hire LawnStarter for two different properties because we were going on vacation. I agreed to their 3 cut minimum and thought it would be nice to come home to a freshly mowed yard and not have to worry about it for a week or two. The first week they showed up as scheduled. I had a neighbor provide information on my personal lawn and the tenant provide information on the 2nd lawn. Our tenant's property's lawn was cut so low that brown spots were left behind. Our lawn was haphazardly done. We notified LawnStarter and they stated we needed to leave a message on their app for the crews about lawn length. We did. (FYI-I filled out the app with the height that I wanted to grass to be PRIOR to them showing up for the first service) Crews were to come back on July 27 or 28 but never showed. I called LawnStarter on Wed and were assured they would get someone out there ASAP. No one showed up by Friday and I called again. My neighbor sent me pictures of my lawn. It was probably 6 inches tall. I was told they would return on Aug. 3 or 4 and the same crew would be handling both yards. I was also told I would be charged an additional fee for TALL GRASS because I stated that I did not want the clippings to be left on the lawn since the grass was so tall and I wanted it bagged! I told them I would not pay the fee but since I agree to a minimum of 3 cuts, they needed to fulfill their end of the deal. They later agreed that they would credit my account $15.00 to bag the clippings from my lawn. I agreed that that seemed fair. When we got home on Aug 3 and our lawn was almost a foot tall! I gave the crew all day Monday Aug. 3 to show and no one did, I then called and canceled all services with them because I was afraid the HOA would send us a violation. As of this morning, Aug. 5, no one showed up to the tenant residence. I have called and canceled all services for that property as well. I will NEVER do business with this company again and I would NOT recommend it to anyone. You will have nothing but headaches trying to get your lawn mowed. There is a huge disconnect between the phone number that you call and their ability to notify crews.
Quick, efficient, good communication and you seriously can NOT beat the price for the front and back yards.
Wow, this is exactly what we like to hear, Lauren. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
Answer: This company is a scam, they get your credit card and charge for "extra services you did not request.
Answer: I have spent nearly $200 and my yard still looks like trash. Find someone else to do your yard. These people charge for work they never complete!
Answer: LawnStarter.com does not employ lawn guys. They use contractors that might be in the area and willing to do the work. Neither are responsible for property damages like sprinklers, shattered windows, etc.
Answer: Hello, Margaret. Thank you for showing interest in our lawn mowing services. To further assist you, please call us at 512-772-1556 or 1-866-822-1766; They are open Monday - Friday, 6 am - 10 pm; Saturday & Sunday, 8 am - 8 pm. Thank you and have a lovely day!
Answer: http://lwns.co/SYEKkT/20240407 Use this link to get prompt service and a discount!
LawnStarter has a rating of 3.8 stars from 1,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner and reasonable price. LawnStarter ranks 1st among Lawn Care sites.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Sandra. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!