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LawnStarter

How would you rate LawnStarter?
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Missouri
1 review
0 helpful votes
Follow Vickie A.
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Great looking yard!
April 24, 2023

Antonio does a fabulous job with our yard! He communicates when he is on the way and is so speedy! I love that LawnStarter sent him our way!

Date of experience: April 23, 2023
LawnStarter S. LawnStarter Rep
over a year old

Thank you so much for such a great review, Vickie! We are happy to hear you liked your first service. The next ones will be just as great!

Oklahoma
1 review
15 helpful votes
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My lawn was brown with dead spots in April. It's only July, and with consistent care, George has brought my lawn to life! Thanks!

Date of experience: July 17, 2019
Colorado
1 review
0 helpful votes
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Great service
April 27, 2023

Timothy did an amazing job in our yard. He communicated well with us, and stayed professional
He got the job done right and quick

Date of experience: April 26, 2023
LawnStarter S. LawnStarter Rep
over a year old

Thank you for taking the time to share this positive rating, Tamara! We will make sure to share this with our team to let them know to keep up the amazing work! Thanks, again!

Texas
1 review
2 helpful votes
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Terrible service
May 9, 2019

I was on weekly mowing subscription, and no one appears in 3 weeks... and I ended up mowing by myself. Very disappointed with them

Date of experience: May 9, 2019
California
1 review
0 helpful votes
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Details are important
February 24, 2024

James, work is excellent. He pays attention to the little things when he works. James is always on time. Thanks James

Date of experience: February 23, 2024
LawnStarter S. LawnStarter Rep
over a year old

Hi, Robret. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.

South Carolina
1 review
0 helpful votes
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Just what we wanted!
September 22, 2022

We were very satisfied with their work. They did what I wanted them to do, and it was done properly. We look forward to working with them

Date of experience: September 22, 2022
LawnStarter S. LawnStarter Rep
over a year old

Wow, this is exactly what we like to hear, Walter. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!

Pennsylvania
1 review
0 helpful votes
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I honestly only like when he comes to cut my grass, other people is okay he he always does a great job I always recognize his name

Date of experience: August 31, 2022
LawnStarter S. LawnStarter Rep
over a year old

Wow, this is exactly what we like to hear, India. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!

Florida
1 review
0 helpful votes
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Lawn service
July 15, 2022

If anybody is looking for a good lawn service I recommend this company they do excellent work my lawn service guy. Is very thorough and very fast

Date of experience: July 14, 2022
District of Columbia
1 review
0 helpful votes
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Allan is great
May 14, 2023

He is quick and professional. He also is very accommodating. I needed my grass cut sooner than expected and he did his best to squeeze me in!

Date of experience: May 12, 2023
New Jersey
1 review
2 helpful votes
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This is hands down the worst lawn service and app. The concept is great, the execution and service is as poor as it can get. There is nothing hassle free about using LawnStarter and it is more like babysitting. Most of their 5 star reviews are clearly submitted by bots which shows how low this company will go. I have had nothing but headaches and wasting time dealing with them.

For starters, when I first signed up for LawnStarter the very first crew they sent out came to my house, took pictures of my property, and then proceeded to ask for more money than the quote given by LawnStarter because it was not worth it for their crew to cut my yard. But it was worth it for them to come out and waste their time over $6. After that I had 2 other crews cancel for no reason. When I called LawnStarter they apologized and said they would put their top rated crew on it. Guess who the top rated crew was. That's right the crew that wanted more money!

I also had an instance where they said they came to my house but my gate was locked so they couldn't cut my yard. My gate doesn't lock and I checked my cameras and no one showed up. This is pretty common to have them mark a job complete when it wasn't done, or you constantly get rescheduled. If you sign up for weekly service expect it to be closer to a week and a half to two weeks.

You will have nothing but crew changes and cancellations when using LawnStarter and their crews do a crappy job most of the time. The crews just use this as filler on slow days and could careless because you are not their actual customer, you are LawnStarter's customer. They say they only use their top rated providers but what does that mean when they are all rated poor? Your top provider would maybe be a 3 stars out of 5. Save your time and call around to find a company that you can become a customer of instead of dealing with these headaches.

I could go on and on with stories of how bad this company is and I only used them for 2 months!

Date of experience: September 24, 2019
Georgia
1 review
0 helpful votes
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Cut my lawn
April 18, 2023

Did an amazing job….they came to make sure the completed the job….very nice and professional….five stars

Date of experience: April 17, 2023
Missouri
1 review
0 helpful votes
Follow Nicholas W.
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David was awesome. He did everything on my list and did it great. Would recommend and continue to use.

Date of experience: September 13, 2022
LawnStarter S. LawnStarter Rep
over a year old

Wow, this is exactly what we like to hear, Nicholas. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!

Kentucky
1 review
0 helpful votes
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Great job
May 1, 2023

They did the job as expected. Great service I would definitely use this company/people that did the work again!

Date of experience: May 1, 2023
LawnStarter S. LawnStarter Rep
over a year old

Hi Laura, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Florida
1 review
0 helpful votes
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Great lawn service
July 18, 2022

Lawn service is great! Affordable, dependable. Workers very courteous and very reliable. I give them a very definite 10!

Date of experience: July 18, 2022
Michigan
1 review
0 helpful votes
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Very happy
October 2, 2022

Luis does a great job and is very thorough. We love the job he does. Highly recommended! Never disappoints!

Date of experience: September 30, 2022
LawnStarter S. LawnStarter Rep
over a year old

Thank you so much for such a great review, R! We are happy to hear you liked your first service. The next ones will be just as great!

New Jersey
1 review
0 helpful votes
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LawnStarter is a great company to partner with and do business with. Very helpful at helping you start and grown your own business.

Date of experience: April 7, 2021
Georgia
1 review
0 helpful votes
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Great work!
July 7, 2022

Michael is a very excellent gardener, he takes his time to do his best, and I have loved having him as a gardener.

Date of experience: July 7, 2022
Florida
1 review
0 helpful votes
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Lawn Services
September 15, 2022

Great job on lawn and very pleasant attitude. I recommend him as a wonderful lawn person and great asset to your company lineup

Date of experience: September 14, 2022
LawnStarter S. LawnStarter Rep
over a year old

Thanks for reviewing your pro’s lawn care work, June! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

Texas
1 review
21 helpful votes
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Did a fantastic job and was as simple as pie wish I could do all my chores this easily. Was a total breeze

Date of experience: June 2, 2020
Pennsylvania
1 review
0 helpful votes
Follow SITHAPATHI RAO RAVI SHANKER A.
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Leo has done great job. He goes with his job with dedication and commitment. It has been a delight to have him around.

Date of experience: July 15, 2022

Overview

LawnStarter has a rating of 3.8 stars from 1,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner and reasonable price. LawnStarter ranks 1st among Lawn Care sites.

service
969
value
914
shipping
114
returns
126
quality
814
This company responds to reviews on average within 1 day
+253