From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Súper fácil de usar la recomiendo 100% me encantó pude aser mi contrato muy bien.
The step by step system is easy to use. Easy to go back and make corrections
Hello Lauren,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
This website has been very helpful in response to a summons I received.
Hello Judy,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
So far this has been easy and convenient to use. Made this not so daunting a task.
Hello Doris,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Was very easy to navigate and satisfied with the forms. The forms are reasonably priced and appreciate the quick turnaround.
Hello Susan,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Was very helpful. Was very accurate with questions and to cover all bases
Hello Tom,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I am a little unsure of some beneficiary aspects of the will.
Hello Ed,
For assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Very simple to access and easy to use. I liked the one time fee
Hello Mary,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I would want to change some of the language that you have written
Hello Elaine,
For assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Very user friendly and professional. The legal information is comprehensive and the explanations that are provided are very helpful. I appreciate the live chat offered by LawDepot to answer any of my questions.
Hello Theresa,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Free is not exactly an accurate description! Description should say Free Trial to View Only
Hello Deborah,
We apologize for your confusion. Creating a document is Free on our site. When you want to print or download it, we offer a 1 week Free Trial subscription which you can cancel within 7 days to avoid renewal and billing. This information was posted at the License and Subscriptions page after completing the document questionnaire.
We hope that gives you a better understanding of the Free that we offer on our site. We appreciate your feedback and thank you for visiting our site.
Regards,
Divine
Customer Support
I can't access my document or create an account although I have paid for it.
Hello Gregory,
We are sorry to hear. There is an on going issue with PayPal right now of transactions not posting and there is no record of your transaction going through on our end. Please try submitting your order using a regular credit card.
Regards,
Divine
Customer Support
Friendly, practical, affordable and easy to use. Highly recommended.
Hello Arthur,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
The only thing is that I had to pay a 33 plus 37 and didn't know I could of just did one document
Hello Roy,
Thank you for the review. You were provided with the license selection before you chose your service. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Never completed my form it's a while but my info is still here
Hello Frank,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
STRAIGHT FORWARD AND EASY TO UNDERSTAND WHEN READING THROUGH THE SITE AND FORMS. EXACTLY WHAT I WAS LOOKING FOR. THANK YOU WILL DEFINITELY RECOMMEND.:]
Hello Doris,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Waiting for final results………………………………."………………………………!
Hello,
We appreciate you leaving us a review. We sure hope you get good results.
Regards,
Divine
Customer Support
Too nerve wracking trying to figure out why "free" isn't "free". I already paid once for the trust and I thought the other stuff was included.
Hello Emmanuel,
We apologize for the confusion regarding your self-chosen service. Based on what you purchased, you only paid for the Basic 1-Year Access for the Pour Over Will. You can check your receipt, which was emailed to you, or sign in to your account and go to your My Account page under Document Licenses. The one-week Free Trial is a different subscription. If you need assistance clarifying the kind of service you chose to purchase, please feel free to contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Easy, intuitive, it would have been nice to know in advance that there was a 39.00 charge
Easy to use and fill in has taken a huge burden off my shoulders
Hello Lisa,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Seems to work fine, would have given you 5 Stars but could not contact support.
Hello Keith,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hola Kelly,
Gracias por la calificación de 5 estrellas. Agradecemos que hayas visitado nuestro sitio.
Saludos,
Divine
Atención al cliente