I needed to replace the screen in my Dad's laptop. They helped me find the correct screen and sent it Fedex. I was even offered $50 to film myself installing it so they could help others. Yes they solicited this feedback which is perfectly normal. I never would have heard of sitejabber but I can see someone with a bad experience seems to be making a very big deal of it. This company behaved perfectly and I had a great experience with them
I have an Acer laptop that has little to nothing in the way of screen protection. Just a simple plastic frame and four screws hold the thing in so with twin boys under the age of 8 using it, it has broken twice. Finding a replacement was hard at first Until I found LaptopScreen's website. I bought both replacements from them and both arrived in pristine condition, cheaper than the Best Buy or the other computer repair places, and it was easy (also thanks to Acer's crappy design) to switch out. As I wait patiently for the inevitable to happen again, I can at least take comfort in knowing where I can go to get a replacement for a good price and fast, reliable delivery.
I ordered a screen to replace my daughters shattered screen, oops! It arrived in two days and I used the laptopscreen.com tutorial to install. It took me only 1/2 of an hour. My experience has completely exceeded my expectations. Kudos to this company! Although longevity can not be part of this review since I just installed the screen. Still wow, got it fast and its up and running beautifully for $75. Cool!
Damn kids shattered a laptop LCD. So, I call Lenovo to find out how much for repair or replacement and found out it was $80 no refundable plus the cost of the service and parts. A replacement screen was going to run me about $150. F-that!
Googled and found laptopscreen.com. Read a few reviews and decided to order. Total cost including shipping ran be almost $80. The shipping was just before x-mas and received it within 3 days. Installed the new screen and looks as good as new. Maybe even better cause I decided to change it to a Matte screen.
Very happy!
First order the screen came with a bright dot in the middle although i asked them to test it before dispatch.
I told them to sent me a replacement but first to test it for any kind of defects. Like dead /stuck pixels bright dots backlight problems etc.
Guess what. They did not.
The new screen had two dead pixels. Total waste of time and money.
Also they are not polite at all. The are rude and they seem not to care at all for the customers.
Unprofessional behaviour from the beginning to the end.
I will dedicate time to spread the word in every single tech forum exists.
People must know about this and avoid buying screens from them.
I have any written proof available if necessary.
This is the second time I've ordered a screen from laptopscreen.com. Both purchases were easy, the site is well organized and the shipping info and tracking feature worked. In both cases the standard shipping took about 10 days and the units were well packed.
As far as quality goes, I received an exact, manufacturer's original screen for both an HP and an Acer. Identical to the plugs and mounting hardware and the YouTube videos for this last unit, an Acer Aspire One, had me up and running in less than 8 minutes.
This is a great service and I'll use them again. Thank you laptopscreen.com
Excellent site. Catalogue was easy to browse. How-to videos were helpful. They are very service oriented. They answered all my e-mail questions quickly. Order to delivery was two business days, west coast to Ottawa. Screen worked beautifully.
Guys this site is the bomb, great service, great prices, and very quick delivery. If you are in any way technically inclined, you can save yourself tons of money by doing it yourself. Thanks very much Laptopscreens.com.
Ordered a Laptop screen from Australia. It arrived so fast that I had my Laptop up and running within the week. Thank you LaptopScreens for such a great service. I have already recommended you to other friends.
Fast Delivery, product was correct and the instructions for installation were perfect.
I has a estimate of 247.00 for screen and installation from the local computer people. My cost ended up to be under 75.00 total.
Thanks
Superb service and fast shipping! I ordered it on a Sunday afternoon and had it in my hand Wednesday morning. It was packed great. They have great videos as well if you need info for installing correctly.
Ordered replacement screen for Dell laptop, received in 3 days and installed it in 20 minutes. Easy transaction, well packaged, decent price for screen. I will buy from laptopscreen.com again if needed.
Well packaged, arrived quickly and easily - the videos were helpful. Quick, simple, and excellent follow-through (including timely emailing of shipment tracking and follow-up to make sure the replacement screen worked for me).
I ordered a Sony laptop screen, 13.3 inches from them. Six days later, I receive a screen for some 15 inch laptop. I was really disappointed. I called the company and tried to explain to the rep. He kept telling me "Go to the website", "All the details on the website". He didn't even want to talk about it; his time is so precious but my time is not. I'm giving them a week to resolve this matter and I'm getting my money back in full, or I will sue their stupid...,.
LaptopScreen.com guarantees a working replacement or your money back.
Contacting support is quick, tickets are typically answered with-in 10 minutes during business hours, and exchange turn around can be as little as 2 days.
While all our items are packed manually, human error rate is a very low 0.12% (1.2 screens are mis-packed per 1,000 shipped)
LaptopScreen.com takes care of all shipping costs in such events.
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111
Great Deal. Fabulous Warranties. My Credit Card vendor blocked the transaction as possible fraud. After verifying the transaction with the bank, I called this company and alerted them. Instead of telling to reorder the part with a different card causing further delays for me, they went the extra distance and reprocessed the card manually to make sure my order went out in time for Next Day Air Service delivery.
After a long internet search I found Laptopscreen to be the best place to buy my replacement laptop screen from, extensive stocks of just about every screen are held and I picked my correct one using their tool. The screen was delivered very fast and in very secure and well marked packing.
Would highly recommend using these guys and I will certainly be using them for any future requirements.
When my son broke his screen, I originally thought it would be cheaper and easier for him to buy a new laptop instead of getting his repaired. Not only are the screens from this site very affordable, but watching the videos convinced me it was worth giving it a try myself. The screen arrived on-time and as promised, and the installation was easier than I had anticipated. My son is very grateful for such a low cost solution.
I ordered a replacement screen for an Acer 5532 from laptopscreen.com. They had a great price and were showing in stock. After placing the order, I read some of the negative reviews here and was worried. My screen, though, came exactly when they said (two days after ordering), was in perfect condition, and had zero dead pixels. I was very impressed with the packaging job (extensive bubble wrapping). I replaced my screen and am typing on the laptop right now.
Perfect screen replacement for my daughter's ASUS laptop. Price was right and the video on the website showing how to replace the screen made it a breeze for me to do it myself. Could not be happier with LaptopScreen.com. Fast shipping, outstanding warranty. Highly recommend.
This is a real website I've ordered four screens so far and I'm more then 100% satisfied, screens come in mint condition and very well packaged. This is thee best site for screens ever, recommending to every person I bump into
Answer: We have various tapes and adhesives as well as precision tools on our site LaptopScreen.com, look for the Tools section.
Answer: Hi Carlotta, We are a VAT registered business and our web-site will charge VAT at the check-out whenever the inventory is being dispatched from London, UK or Warsaw, PL. No VAT will be charged at the check-out if the item you are ordering is only available from USA or Canada; but in those cases the courier will be collecting VAT at the door.
Answer: Hi Inder. We accept returns for any reason with-in 45 days. We pay return shipping for orders returned with-in 45 days from USA & Canada. International buyers are asked to pay the return costs when return reasons are not directly related to incompatibility or a vendor mistakes: i. E. customer ordered wrong item, or changed their mind about the purchase later.
Answer: Barb, Create a support ticket at www.LaptopScreen.com/Support - we usually reply with-in 15 minutes during our business hours (12am-6pm Pacific). Please include your original screen's details when preparing the ticket and our support will be able to provide an exchange option with-in the same request. Support is able to forward the replacement to you as soon as you advise them that the return tracking is active. Regards, Ellis LaptopScreen.com
LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.
LaptopScreen.com guarantees a working replacement or your money back.
Customer came to us after already having ordered from two other vendors and not receiving a satisfactory LCD replacement. We provided two brand-new LCD screens, both of which did not work for the customer. At this point it is likely that the issue is with the customer's laptop (graphics card or the video cable). Customer is welcome to return the item for a full refund.
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111