Finding exactly what I wanted in the search the first time, ordering was simple and quick. Got my package a day earlier than was expected, and changing the screen was much easier than I expected. A TRUELY Great site and products Five Stars
Well, I have delt with a couple of times. I have had NO problem at all. I have ordered, paid a little extra for faster shipping and got my order on time, and what I ordered.
I don't see where you have any problem as I have read from a couple of folks. I think, if
You follow the proper proceedure. Know what to order. Order it correctly and pay for
Faster shipping if you need it that fast, it will be done. And I would think, offering a product online, they like to see the funds before they ship. I DO. So, I am a satisified customer and I will return again.
Orderd the screen from the netherlands and received the screen in 2 or 3 days. When the screen arrived the numbers on the screen did not match. Called the customer service and the automated bot said it would take a fwe minutes, but it like 2 seconds for somone to help me. Was kindly helped and told that it should not matter and that the screen was compatible with my laptop. Screen works perfect!
Appropriately with the "Star Wars" new movie coming out this week, my 12 year old son accidentally left one of his "Storm Trooper" mini figs in between my lap top and key board and it ended up destroying my screen. Not really thinking it through i made the decision to send my lap top to my IT firm to fix it for me. They told me it would take just a few days and i would get it back in working condition. After two weeks of waiting i called them and asked them to send it back since i work remote and needed it immediately. Without going into the reason why it took so long i decided temporarily hook up a monitor, which i used for a couple months. However, i do work occasionally on the road and needed the screen finally fixed. So i jumped on Google and searched key words of "Best online lap top screen companies." and low and behold laptopscreen.com was the first company. What a "Frictionless" experience with this company. First they had a very easy to understand You Tube video of how to replace my screen thus giving me the confidence and then after looking at several different companies there costing was the best. I ordered it and received it within 4-5 days, and even a rookie like me had the new screen up and running within just a few minutes. Thank you laptopscreen.com great experience!
Great site easy to find what you are looking for and shipping was just a what you would expect for fragile objects such as replacement screens. Will be using in the future for sure. Good job guys!
Site made it easy to id the correct screen for my sony laptop. Videos were a great hel. There were a few minor differences but in all my replacement went very well,
I have been doing business with laptopscreens.com for 6 years. I have never encountered any problems. There is no one out there that sells product or gives service of this high value.
Ordered laptop screen on 31st of Dec. 2010, It is now Jan 6th and won't recieve it until monday the 10th. Laptopscreen.com implies that will ship same business day, not true. They did not ship until Tuesday and, they had payment since Fri.
The shipper UPS did actually get the package for shipment until Wenesday. UPS tracking say's delivery on Monday the 10th. What happened to the 3 day select delivery? Would rate the service poor for laptopscreen.com.
Good experience, great price. I wish the screen arrived a little sooner, but the holiday was probably a factor. Will definitely purchase from them again. Tas
The price is right and the order arrived quickly and as described. I recommend this vendor to anyone looking for inexpensive yet quality laptop repair parts.
My granaughter dropped her netbook and broke the screen. I looked around the local stores for a replacement - found none and move to the internet.
I was very a little skeptical, but decided to try this website. I was pleasantly proven wrong in my skepticism.
First the instructoins for how to identify the right screen were helpful and resulted in the screen being the right one when it was delivered to me painstakingly packaged to ensure it was not damaged in transit.
Next, I followed the instructions provided in writing and in the video and to the delight of my granddaughter - it came right on and worked perfectly.
Was easy to find a direct replacement. Installation was breeze and the instructional video got me up and running in less than 20mins no experience needed.
Service, price, warranty and delivery time are awesome! You have an incredible stock of screens for all devices, not just laptops. Awesome job. Thank you, Edward
Never order from this company, I received the wrong screen, the box was damaged and they are refusing an RMA so i have to spend the time to go through my CC to charge back. They have waisted 8 hours of my time with stupid emails. They are not a respected seller in my book esp when they choose to argue with the customers and not just apologize and refund. STAY AWAY
LaptopScreen.com guarantees a working replacement or your money back.
Our shipping damage rate is a low 0.02% (1 in 5000 screens may arrive damaged).
All shipments are insured against damage.
Please see our blog post regarding this topic:
http://blog.laptopscreen.com/shipping-misfortunes-what-why-and-how-we-fix-them/
It is important to notify support whether the parcel was received damaged out of the box,
And follow the procedure offered by support. Customer requested RMA, which is different from shipping damage claim.
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111
I purchased my LCD replacement and the order was processed almost the same hour. The screen arrived in a healthy amount of protective packaging and the only problem with shipping was on FedEx's part (something COMPLETELY out of the website's control). Their selection is pretty extensive. Should I need an LCD again, I'll be back.
I couldn't order a new Screen for my DELL Latitude E6420 in Switzerland (not directly at Dell or at BRACK...). But I found LaptopScreen.com in the Internet. I could easily find the required screen - and it was cheap.
I couldn't believe their promise to send the new Screen in 1.5 days to Switzerland - but they did!
The repair was easy (thanks to YouTube) and everything works!
I was about to throw away a perfectly good/working (three year old) laptop because the Geek Squad wanted over $300.00 to repair the cracked screen. My brother-in-law told me about this website that had the screen replacement that I needed plus tools.
I purchased a Laptop LCD Screen 14.0-inch WideScreen (12"x7.4") WXGA (1366x768) HD Glossy LED compatible with Dell INSPIRON 1440 / 3 Years warranty and a Screen Replacement Tool Kit.
The replacement screen was delivered in less than a week... I wasn't in a rush but I'm glad it came fast.:-)
Having a technical background - I replaced the screen myself in 20 minutes. It was a perfect fit... replaced with no problems... The laptop is working and looks as good as new:-)... for less than $100... Yeah Baby!:-)
Great price, less than 1/3 of other quotes. Quick and easy, watch the YouTube video for your laptop. Snap snap, your done and have beautiful screen to use. It can not get any better than this
Ordered a screen for a laptop standard mail. Got it in 2 days. I'm very happy with the fast shipping. They had what I needed and got it to me fast. I'll be using them again.
I have always had great results from laptopscreens. I used to work in computer repair store so I ordered from them weekly but no it's still my go to when friends and family break a laptop
Overview
LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
LaptopScreen.com has very little control over the courier ability to deliver parcels during holiday season. Please allow up to 2 weeks for shipping, if the shipment occurs during the last two weeks of December. Customers are welcome to request shipping refunds from the couriers via our support department. (Claims are typically granted 100% for express parcels being delayed during regular season)
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111