Appropriately with the "Star Wars" new movie coming out this week, my 12 year old son accidentally left one of his "Storm Trooper" mini figs in between my lap top and key board and it ended up destroying my screen. Not really thinking it through i made the decision to send my lap top to my IT firm to fix it for me. They told me it would take just a few days and i would get it back in working condition. After two weeks of waiting i called them and asked them to send it back since i work remote and needed it immediately. Without going into the reason why it took so long i decided temporarily hook up a monitor, which i used for a couple months. However, i do work occasionally on the road and needed the screen finally fixed. So i jumped on Google and searched key words of "Best online lap top screen companies." and low and behold laptopscreen.com was the first company. What a "Frictionless" experience with this company. First they had a very easy to understand You Tube video of how to replace my screen thus giving me the confidence and then after looking at several different companies there costing was the best. I ordered it and received it within 4-5 days, and even a rookie like me had the new screen up and running within just a few minutes. Thank you laptopscreen.com great experience!