On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LaptopScreen has a rating of 3.9 stars from 2,236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.
We monitor reviews for authenticity
Great experience. Quick delivery and screens are exact replacements and worked perfect.
Ordered replacement screen for my daughter's laptop. By observing online videos, and asking a question of this website (which was answered very promptly, replacement went very well.
I was asked to replace the damaged screen in a friend's laptop and although I've done this before, I felt insecure about ordering the wrong screen. I was able to search the site to find what I thought was the correct replacement screen and was then able to confirm this with a phone call to their support desk. Additionally, their library of videos demonstrating screen replacements for my specific model greatly increased my confidence level to perform the job. Extremely POSITIVE experience!
I have been very satisfied with the screen. The delivery date was earlier than expected. The price is reasonable and can't say enough about the delivery. The tutorial video was great and made this project flow smoothly... I highly recommend them.
Quickly found my replacement laptop screen on their website and I watched a short video on how to replace it. Looked easy enough so I ordered the screen. It arrived a day earlier than I expected it and I installed it within 20 minutes.
Better price than competitors, and super fast shipping... BUT the screen already has dead lines flickering occasionally:- / It's only been 1 month.
I had to replace my laptop screen and didn't want to pay a lot to get it done. I am not a technology person, and had never done this before. Ordering at laptopscreen.com was easy and it came much quicker than I thought it would. I would absolutely recommend this site to anyone.
Good price and really quick shipping. Their website is easy to navigate too.
Great screens and even better service (screens always seem to surprise me by arriving earlier than expected). So far I've replaced screens for three different makes and model laptops without any problems. Best internet business I've dealt with so far.
There are pros and cons to this company. The pros are definitely the videos. My screen, successfully installed, has no hot spots or missing pixels. I did business with this site because of the videos, and they did help. I was fortunate to have a working computer beside my broken one, but if you can arrange to have that, you will definitely be able to save money. However, my experience was not perfect. When your screen arrives, it has a wire coming from that screen, which I should mention was ordered specifically based on my computer's brand and model number. This wire plugs in to your computer. After I had attached my computer to the frame, the wire was not long enough to reach to the little plug on my computer. When I contacted the company, they did indeed offer a replacement - after all the work was done except for the plug. You pack it up and send it back. Or, you could solder a wire extension onto the wire that was too short - AND THERE WAS A VIDEO ON HOW TO DO THAT! Apparently it happens all the time! I suspect this company carries only a few different screens, and if it doesn't fit your particular model number, you have to solder. It was only short by a half inch, but that was as good as a mile. So, if you are good with soldering, this company is great; if not, it might be a hassle. Once the screen was installed, the dim and brighten controls no longer worked. The company blamed that on an old driver, but it was not out of date. That supports my theory that the screen was not my specific one. The company did offer to send me a replacement wire (I cut the one off my old screen), and I said yes, to see what they would send. They actually sent an empty envelope! But, it was at least express mail. Weird.
Still don't know if the item will solve my problem but 100€ against the 680€ declared by the official service centre will absolutely worth to try. Also I order it on April 26 and it arrived on May 2. I couldn't expect more! Thank you very much!
The You Tube video's were clear as to what I was going to have to do. And it really was that simple. LOVE my new screen. My kid dropped my laptop, and broke my heart. But the new screen has given me a life do over. Really! Et
Order my screen yesterday and had it today when I got home. Super fast shipping and the right product at a great price. Has plenty of how to video links as well and if they dont have one for your laptop theyll give you a rebate if you make one
Laptopscreen.com had my laptop screen in stock and shipped it to me the next day. I received it 2 days later. Total cost (including tax and shipping) turned out to be around $70-75--the screen arrived, brand new, well protected and in perfect condition. It was a perfect fit for my laptop and took about 30 minutes to install (I looked up some videos on youtube for installing my screen). All in all, considering that the price is lower even than amazon.com, the shipping was fast, I got follow up emails on how to dispose of my old screen, the tracking info was correct and the product was perfect, I would definitely use laptopscreen.com if I ever break my laptop screen again.
I was able to find out which part I needed for my broken laptop no problem. Super fast shipping at an affordable price. And best of all, how-to videos for changing laptop screens really helped. Definitely a great place to buy replacement screens.
This site had in stock the screen that I needed and for less money than the others that did not have it in stock. The screen was shipped very fast, it arrived 5 days faster than expected. It was the right screen, for the right price and very fast shipping. I definitely give it 5 STARS!
My initial contact was via chat session during which I was provided prompt and accurate parts selection assistance.
Next, my order arrived promptly and in good condition.
The installation videos proved priceless as a means to quickly and effectively replace the screen myself. It took all of 10 minutes.
Lastly I add that it has now been about 10 days and the screen is without defect.
I am very satisfied with my experience.
Great site, excellent price, super fast shipping, and above all the new SCREEN worked as it should. I've bookmarked this site! Thank you!
Laptopscreen.com site is easy to navigate, their pricing was less then similar sites. The screen was shipped quickly, it was packaged well and the screen was perfect. I would order from them again and I would recommend them to my friends.
Answer: We have various tapes and adhesives as well as precision tools on our site LaptopScreen.com, look for the Tools section.
Answer: Hi Carlotta, We are a VAT registered business and our web-site will charge VAT at the check-out whenever the inventory is being dispatched from London, UK or Warsaw, PL. No VAT will be charged at the check-out if the item you are ordering is only available from USA or Canada; but in those cases the courier will be collecting VAT at the door.
Answer: Hi Inder. We accept returns for any reason with-in 45 days. We pay return shipping for orders returned with-in 45 days from USA & Canada. International buyers are asked to pay the return costs when return reasons are not directly related to incompatibility or a vendor mistakes: i. E. customer ordered wrong item, or changed their mind about the purchase later.
Answer: Barb, Create a support ticket at www.LaptopScreen.com/Support - we usually reply with-in 15 minutes during our business hours (12am-6pm Pacific). Please include your original screen's details when preparing the ticket and our support will be able to provide an exchange option with-in the same request. Support is able to forward the replacement to you as soon as you advise them that the return tracking is active. Regards, Ellis LaptopScreen.com
Replacement LCD screens for Laptops, Tablets and Phones
Hi there!
That is usually a sign of the video connector not being in all the way.
But if the screen is indeed at fault, please remember that you have another 35 months to return for exchange, under our 3 year warranty.
Visit LaptopScreen.com/support/ to get started.