The shipping is horrible the products are defective, and they will not refund your money, but they will try to get you to pay for shipping to return their trash back to them so they can sell it to another victim.

Their 'Terms & Conditions' page uses American spelling (Authorization with a 'z') and had a business address as:
eTrade Power Company Ltd
5/F Hong Kong Trade Centre, 161 Des Voeux Road
Central, Hong Kong

i ordered a laptop battery from them over a week ago. I've never receieved a confirmation email and tried to contact them via their 'contact us' page on the website - however, the 'send' button does not respond. Found a phone number on my paypal payment page - tried calling, but was faced with a weird automated voice - so i hold no hope with this either.
PLEASE do not order from this site - you'll simply be waving goodbye to your money!

Hello everybody! I ordered a battery for my HP DV63011so without having read any reviews about the company (the site looked believable). Got scared when I read about bad experiences. Well, at this moment I cannot complain: within 24hours I got a conforming e-mail (could of course have been sent right away), and now today= within 48 hours I already got the product (brought to my door by TNT). I haven't tried the battery yet, but I am quite satisfied because of fast delivery and low price (battery 29,95, no shipping costs). I live in the south of Finland.

I have ordered a battery from this place as well. It was ordered on the 29/04/12 and I chased it up a few days later when the status had not even been changed. They said they have sent it and then changed the status to dispatched. However, they are using a uk web address but the 2nd tacking number is with singpost!!!! AVOID THIS COMPANY they are not that cheap anyway. I found one the same on Amazon for less than half the price afterwards.

UPDATE - The battery has arrived and seems to be okay. It took a number of days past what they stated as the delivery which was supposed to be 6-10 days. The tracking number is a bit of a joke though as you can not actually track it from it as they send it to the equivalent of recorded delivery which only tracks ONCE delivered at the address. Have left the pay pal dispute live though as to give the battery a good test and it will auto close anyway if i do not raise a claim.