Lamps Plus has a rating of 4.7 stars from 1,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
The most difficult thing about ordering from LampsPlus is the huge selection! I ordered a reading lamp and it arrived quickly, required very little assembly, and fully met my expectations. Still waiting for the chair but that's not LampsPlus!
Second time purchase, this time a Kitchen table fixture. The glass was cracked, and they were able to send a replacement only glass(s). Was offered a completely new fixture but had installed and wired so I declined.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
However, after it was assembled I could not turn it on. There is a piece of silver on the knob that prevents me from turning the switch. Unfortunately, calls I made were on hold too long—not a criticism-but still Vacation time so very busy.
Great to hear from you, thank you for the visit and responses.
I've gotten numerous offers for discounts on line and by mail that never seem to apply
Thank you for the feedback! If you ever need assistance with a coupon code, feel free to contact us and we'd be happy to help.
We ordered four glass lamps and they are beautiful! The colors are amazing. They were well packed and we had no issues with delivery. Wonderful experience and highly recommend.
Thank you for the feedback, we hope you love your lamps!
Poor quality and very unattractive. I've bought lamps from LampsPlus before and always loved them. These were cheap money wise and look wise.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Great selection & quality. All parts there and easy install
The lamps is as specified, but the finish of the shade is sloppy. The lamp came packed in a lot of styrofoam, which is a burden to me and to the environment.
Thank you for your feedback it's important to us we delivery quality products and ensure they travel safety to arrive in perfect condition. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. You may find this type material breaking up quickly with packages received from other retailers as well. Please accept our apology for any inconvenience this may have caused. If the lamp doesn't work out for your needs please contact us for assistance with a return at 877-704-2425 or email us at Ratings@lampsplus.com with your order number.
I loved this lamp, an overhead for the kitchen. It's a little unusual but still pretty. Even the electrician who installed it thought it was pretty.
Thank you for the feedback, we hope you shop with us again soon!
This has been a seamless process so far. Already received my other orders. Thank you!
Great to hear from you, thank you for the visit and responses.
I love the Leigh's but it went down $49.00 a few days after I received it! I was so disappointed
Found what we wanted at a reasonable price.
Lots of choices and good product pictures
Product is very nice. The packaging was done well to a fault. The lamp was well protected. Big problem getting it out of the packing. I was worried about damaging the lamp just to get to it.
Thank you for your review Jacque. We hear your concerns regarding the packaging materials on some of our products. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. If you experience any issues or damage, please contact our customer service team.
It was very easy to find, order, and receive my item. It arrived in a few days. And is perfect for our foyer.
We appreciate your business and hope you visit our site again!
The lamps look very nice to the undetermined eye but on closer look their quality control is in need. Some of the bars are a crooked on the Beauchamp and one of two Copenhagen pendants is crooked. We were unable to straighten them completely but like the look of the gold colored metal and the Beauchamp doesn't overtake the room like a drum did. They are near each other so needed a match or complimenting design.
HI Mary, thank you for the detailed feedback. We will pass this information along to our team and recommend you reach out to us if you have any additional questions or concerns.
I received my lamp on time. It was packed very well damage free. The lamp looks of better quality on the Pic. Overall I'm somewhat satisfied.
Thanks for the feedback!
Unfortunately had to return lamps because way too big. Customer service was excellent. We have done business with you in the past and will continue to do so. Absolutely love the kitchen stools we bought from you several years ago. Many thanks!
Hello Ava, thank you for shopping with us again! We value your feedback.
Very Prompt and caring staff. Lamps lit up my mother's dining room beautifully.
My experience was uneventful and no problems, it was shipped fine.
Glad to hear that your order went smoothly! We hope you enjoy your purchase.
I originally purchased a Franklin Iron Works table lamp. The shipping was super fast and the lamp was prettier in person than it was on the website. I went back to the site and ordered the Possini Euro Stinson ceiling lighting for over my dining room table. Both are beautifully made and I think the aesthetic is worth the price of each piece. I will be back for ceiling fans for the bedrooms.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.