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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I mounted these small ceiling lighting panels on the walls perpendicular to my medicine cabinet mirror.
They give off a lot of light and I'm VERY happy with the fixtures and my experience with Lampsm Pl; us.
The shade came thru beautifully, However, the device holding the shade away from the sides of the box caused us a little grief. We couldn't figure out how to remove it easily. I'm sure there is probably an easy way to do this, but it took us at least a half hour to do it.
After placing our order, delivery was fairly quick. The fixture was very well packed with protective foam, contained in plastic bags. No damage and all promised parts were i9ncluded. All good.
After placing our order, delivery was fairly quick. The fixture was very well packed with protective foam, contained in plastic bags. No damage and all promised parts were i9ncluded. All good.
Lamps Plus had the fixture we were looking for so we ordered it. There are some misleading pop-ups though. Beware.
On October 1,2025, I ordered online a lamp for my grandson's new desk. I waited and waited and finally called on October 27th to ask when I can expect to receive it. The person I spoke with called the distributor, and I was told it would be sent out the next day, October 28th.
I received it this weekend. The box was damaged as was the shade! I didn't unwrap it. Instead of a round shade, I received a shade that was pinched on one edge.
I will call about returning it and requesting a full refund. Very disappointed with Lamps Plus and this experience.
I had to order this new light fixture because the previous one purchased 5 years ago had wiring issues per an electrician. I hope I don't have problems with this one.
David, thank you for sharing your experience, and we truly appreciate your loyalty over the years. We understand your concerns and are here to ensure this new fixture meets or exceeds your expectations—please don’t hesitate to reach out if you need any assistance.
When I first logged on, I was given a $75 discount to apply. However, when I purchased this particular ceiling light, it stated it would not apply. Rip off! Just so you know, I purchased this same ceiling light in 2020 for my house from Lamps Plus. It is now not working, shorting out, etc. An electrician said there was a problem with the wiring and that I should use the light at all and to get a new one! Rip off!
My lamps were open box items - but they came beautifully packaged and arrived when promised. One of the lamps was missing a harp, finial, and on/off knob, but I called service and they were just so friendly and helpful. She put in an order for the missing pieces and they were delivered within a week. I just love the lamps, but the service was the best!
I've ordered before - packaging and shipping were great. I'm hoping these lamps will be in good condition since they are open box, and this experience will be every bit as satisfying.
I have ordered in the past but this time I needed an odd shaped shade that I was not finding anywhere. You guessed it- found on Lamps Plus, reasonable price and packaged and delivered as promised.
Site is easy to navigate with a lot of information provided.
The lampshade looks perfect on my floor lamp. Great material thank you
Thank you so much for the five-star feedback! We appreciate you shopping with us and hope you enjoy your purchase.
Thank you easy to find what I need appreciated great price
We chose reading lamps for both sides of our sofa. They were well packed and perfect after unpackaging. They area as pictured online-quality materials and we are quite happy with them.
Dear Debra, thank you so much for your kind words and for trusting us with your home's lighting. We’re thrilled the reading lamps matched your expectations and enhanced your sofa area perfectly. Your satisfaction means the world to us!
The selection was good and placing the order was easy.
Item is what was needed and service was good price was good A+++++++++++++++++++++++++++++++++
LOOKING FOR SOE WHO HAD WHAT I WANT WITH OUT OVER PRICE. THE OPERATION WAS REALLY PLEASING.
Sell quality products not junk. Lamps plus sells quality products
Great delivery, great product, easy from start to finish. Product arrive quickly, installation straight forward.
Thank you for your feedback! We appreciate you shopping with us.
The pillows I ordered are exactly as they're represented on the website. The colors are vibrant, and the quality of fabric and construction is excellent. They look terrific on our outdoor furniture.
Deanna, thank you so much for your kind words! We're thrilled to hear the pillows exceeded your expectations and have brought vibrant life to your outdoor space. Your feedback truly means a lot to us!
Selection was good and description of product was accurate. Received one and ordered a second one as they were perfect for the lamps.
Two days from order to delivery and we'll packaged.
The lamp shade was perfect and shipping was fast.
I'm ordering another shade for a matching lamp.
I have shopped Lamp Plus for yrs and they have great merchandise AND great service. I have never been disappointed in their products or service.
Great selection and prices. Quick shipping. Beautiful lights!
Easily able to find the light fixtures I've been looking for. Easy to navigate site, effortless check-out procedure.
Excellent - delivery perfect and both outdoor lighting lamps are beautiful.
Diane, thank you so much for your wonderful feedback! It means a lot to hear that the delivery went smoothly and that both lights are adding beauty to your outdoor spaces. We're grateful for your support and look forward to serving you again.
The service was very good, and especially the delivery of the items — fast and reliable.
Boxes arrived super fast and boxes were really beat up. Great inside packaging resulted in no damages. The ceiling lights look nice but are pretty light weight. A few pieces I thought were going to be glass were plexiglass. I should have read the description closer. Overall the lights all provided a nice update and look very nice.
Thank you for your thoughtful feedback, Julie. We're glad the packaging protected your lights despite the rough transit and that the updated look met your expectations. Please know we're always here to provide any detailed product information upfront to help with future purchases.
I had ordered three Hinkley Portia Modern LED Bath Lights. One of them came with a defect (a bleb) in one of the glass cylinders. After a pleasant phone call to Lamps Plus, they had Hinkley ship me a replacement glass cylinder for no charge which arrived about a week later. And no need to return the defective cylinder.
Very frustrating that your site would not accept any coupon codes I could find online that claimed they were good through 6/4/2025.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the delay and for the condition in which your lamp arrived. We completely understand how disappointing this experience must have been, especially after waiting so long for your order.
Rest assured we have processed a full refund for the damaged lamp which you may expect within 5-7 business days depending on your bank. Once you have received the refund you may discard the damaged lamp. If you have any questions, please don’t hesitate to contact us at ratings@lampsplus.com and we are happy to help.