Lamps Plus has a rating of 4.7 stars from 1,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
I recently did a half bath update. I had no difficulty finding the right vanity, toilet, faucet, light fixture and accessories. However, finding the right mirror to place over the vanity wasn't quite as easy...until I went to LampsPlus.com! There were several great options and I am happy with the one I chose! The mirror is modern with a design feature that adds class to the space. The mirror was packed very well, arrived in perfect condition and in a timely manner. I have had many compliments on my bathroom update, particularly on the mirror. I will definitely go to Lampsplus.com for future purchases mirrors plus more!
We selected our lamp from Lamps Plus because of the wide selection and a previous experience with them that was excellent. As before, the customer service was stellar and we love our lamp.
Thanks for the feedback! We're happy to hear you had a good experience with our team.
I have ordered ceiling fans, lamps, landscape lights and bulbs. They have delivered quickly and assisted if I needed and truly easy to shop with and they provide a great value!
Thank you for being a frequent shopper with us, we appreciate you leaving a review and we value your feedback.
The lamps are
great and work very good on the bedside tables. They were packaged very well. As someone had stated, they are brown not bronze but they look good anyway.
Hello Jane, glad to hear to are happy with your table lamps!
Replaced old fixtures with new. My entire experience, from shopping online, ordering to having to return one fixture was fantastic. I really love doing business with Lamps Plus.
Thank you for choosing us for your fixture needs!
The lamps is as specified, but the finish of the shade is sloppy. The lamp came packed in a lot of styrofoam, which is a burden to me and to the environment.
Thank you for your feedback it's important to us we delivery quality products and ensure they travel safety to arrive in perfect condition. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. You may find this type material breaking up quickly with packages received from other retailers as well. Please accept our apology for any inconvenience this may have caused. If the lamp doesn't work out for your needs please contact us for assistance with a return at 877-704-2425 or email us at Ratings@lampsplus.com with your order number.
The lamp I ordered was an unboxed lamp. It came broken. To return was going to be too expensive so I fixed it myself. I would not recommend buying unboxed as it is expensive to return when they come broken.
We’re very sorry to hear you order arrived damaged. We stand behind our Open Box products and assure you if there is any damaged or defect you will not be responsible for any return shipping fees. Please allow us the opportunity to look into this issue and make things right. We have opened a return and would like to hear more about the issues you’re having. Please contact us at Ratings@lampsplus.com.
The item came neatly wrapped, very careful, and the picture is exactly what I wanted
We appreciate hearing from your! We're pleased to know the order was delivered without issue.
Your site was very easy to navigate & gave me a lot if information. Your lighting is top quality & I had a lot to choose from. The order process is very efficient & my delivery was speedy.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Good. I'm waiting for installation for full effect. Thank you
We're glad to hear you like the look of your item!
I am very pleased with my purchase. The added benefit of the lamp being on sale was appreciated. The style and color adds some style to our bedroom.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
I was a little concerned about order bronze lamps since the hardware on my bedroom set is brass. They look great. The bronze is dark.
Hi Nancy, thank you for the positive feedback! We are glad you like your purchase.
Easy to use website, pictures were accurate. Product arrived in timely fashion
I've bought almost every light fixture in my home from LampsPlus and am very satisfied with their service and products. Very good customer service. I love the Possini brand.
I recently ordered 3 lamps...a matching pair of glass table lamps and another table lamp with a glass shade. All three arrived as scheduled in perfect order.
We're so happy to hear that! Thank you for shopping with us.
The shades were as described and good quality. They were delivered quickly and packed well.
We're happy to hear you're satisfied with our service!
These lampshades are beautiful and so well-made for the price. They were really well packed and arrived in perfect condition. I love them!
We appreciate the feedback, thanks so much!
Easy to purchase online, Fan arrived quickly and was easy for electrician to install
Shipping was fast. Everything was packaged well and great quality.
Thanks for the feedback! We're glad to hear you were satisfied with our delivery.
They have every lamp imaginable! Whatever your taste is in lamps, you will find it here. Highly recommended.
We're so glad you found what you were looking for! We hope you shop with us again.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.