website thubmnail of LaLa Mira

LaLa Mira

How would you rate LaLa Mira?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
0 helpful votes
Follow Tammy C.
Unfollow Tammy C.
Send Message
Share Review
Report Review

I purchased a dress and during the so called 7-10 day delivery I fell and was put on steroids. I gained weight and the dress would not fit. I contacted them to return the dress within ten days. I found that their return policy was seven days. Seven days to return after they took twenty days to get it to me! They hold strong in their policy yet they do not hold themselves to the same standards. The customer service rep was rude. I had been polite however she was not, she told me to sell it myself.

Date of experience: September 5, 2018
Arkansas
1 review
1 helpful vote
Follow Lindsey D.
Unfollow Lindsey D.
Send Message
Share Review
Report Review

Terrible service
July 11, 2019

The worse return service ever. They basically don't take anything back and take forever to get back to you. I tried 4 times to initiate a return to be told they can't take it back because it was the size I ordered. I will never buy anything from them again.

Date of experience: July 11, 2019
GB
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Send Message
Share Review
Report Review

The Dresses Arrived
August 30, 2019

Do Not buy these dresses Do Not be fooled like I was by the Pictures. There response was to be sensible and Not accept that the dress is Not the same as the picture. Nothing you say will they they give you return information. Use a Credit Card Inly do you can disputes the poor dreadful quality of dresses you get.

Date of experience: August 30, 2019
1 review
0 helpful votes
Follow anra p.
Unfollow anra p.
Send Message
Share Review
Report Review

Perfect for a flower girl
February 15, 2019

This dress is perfect for a flower girl, very poofy and princess-like. The lace details are beautiful and the rhinestone details are the perfect sparkle. The back of the dress is also pretty, my flower girl is a little older but she felt like a princess trying on the dress

Date of experience: February 14, 2019
Michigan
1 review
0 helpful votes
Follow Sarah B.
Unfollow Sarah B.
Send Message
Share Review
Report Review

I ordered a wedding dress from Lala mira. After seeing some real reviews to I realized that I would not be happy with the dress. I canceled my order for the dress the same day I made the purchase. Within 24 hours I received a confirmation that the order was canceled. A couple weeks later I received a dress in the mail. I explained to the company that there was a mistake and sent them their confirmation of the order being canceled. I asked them for the return a dress to send the dress back for a full refund since it was sent by their error. I Offered to pay my own money to send the dress back. The box is still unopened. They responded by saying it was not their fault and they will not accept the dress back for a return. They are a scam. BEWARE!

Date of experience: May 3, 2019
Philippines
3 reviews
2 helpful votes
Follow Germaine M.
Unfollow Germaine M.
Send Message
Share Review
Report Review

First off, I really love how fast the shipping was. We ordered it March 27th and it got here April 10th. I got the color "shown as picture" and it looks just like the picture! I am 5'7 and 145 lbs and I got a size 8. It's kinda long which is to be expected and it also did not have a weird smell as I've seen in other reviews.

Date of experience: September 22, 2018
Virginia
1 review
0 helpful votes
Follow Sanford R.
Unfollow Sanford R.
Send Message
Share Review
Report Review

We received the this dress on time as expected. The measurements were exact! We added a few Swarovski crystals to make the dress pop a little! And she was ready for the prom! I would definitely recommend lalamira.com!

Date of experience: May 10, 2019
Virginia
1 review
0 helpful votes
Follow Kennedy M.
Unfollow Kennedy M.
Send Message
Share Review
Report Review

Vermillion color is a bit brighter than the picture. I think it is more beautiful this way! Because of the reviews I bought a bigger size (size 6 instead of size 4) and fitted as a glove. I recommend to measure yourself and if you are between two sizes, go for the bigger one. For the price it is an amazing dress!

Date of experience: May 19, 2019
New Jersey
2 reviews
1 helpful vote
Follow Fey M.
Unfollow Fey M.
Send Message
Share Review
Report Review

Refuse to take return
January 4, 2022

Bought 2 at the same size including a wedding dress. Wedding dress does not fit, the hemming is lapsided. The fabric is bunched at the back in the bootie area and there is a slight rip in the mesh. I contacted the company about a return and They told me they cannot take it back I need to take it to a local Taylor to have it fixed or give it to a family member because it was inspected before it was shipped and it was made according to the right measurements. They are horrible! They wasted no time charging your account, but is refusing to take the faulty dress back.

Date of experience: January 4, 2022
vanessa s. LaLa Mira Rep
over a year old

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

New Jersey
2 reviews
0 helpful votes
Follow Joy R.
Unfollow Joy R.
Send Message
Share Review
Report Review

LaLa Mira
March 28, 2019

My dress was perfect. I ordered this dress for a party I attended. The dress is a perfect fit and I received so many compliments on the dress. There is no way I could have had a nice dress at this price in US!

Date of experience: March 27, 2019
Jamaica
2 reviews
0 helpful votes
Follow Chevelle N.
Unfollow Chevelle N.
Send Message
Share Review
Report Review

Fantastic fit
March 27, 2019

Love the dress and its made well. The only problem I have its that it's not for petite girls. And I didn't know that I was petite until I bought this dress. My opinion is that it's more for curvy and girls that have at least a C cup. I measured a 4 but ordered a 2 and it's a little big where I'm suppose to be a little more curvy

Date of experience: March 26, 2019
Colombia
1 review
0 helpful votes
Follow Esteban N.
Unfollow Esteban N.
Send Message
Share Review
Report Review

Looks just like in picture. How noble this It was just as great as showed in the picture. I felt very satisfied with it and I think shopping in this shop is very happy. The price of it is a little high but it is still worth to buy.

Date of experience: April 22, 2019
New Hampshire
1 review
1 helpful vote
Follow Cynthia B.
Unfollow Cynthia B.
Send Message
Share Review
Report Review

Impossible to return
March 29, 2019

Buyer beware. They do not honor their return policy. This is the most rude response I have ever gotten from customer service:
"All of our dresses are inspected carefully before shipped out so that there is no problem with it. The problem is caused by yourself. Our tailors are experienced and will never make such a mistake. Then, we do not accept return in this condition."

So unless you want to spend a bundle having it altered or unless you want to wear a style whether it looks good on you or not, NEVER BUY FROM THIS COMPANY.

Date of experience: March 29, 2019
Virginia
1 review
0 helpful votes
Follow Nella M.
Unfollow Nella M.
Send Message
Share Review
Report Review

This dress fits perfectly. It hugs the hips and is long enough. The colors are vibrant and I like the fact you can ware the dress on and off the shoulders. I would definitely recommend this dress for the Summer.

Date of experience: May 22, 2019
New York
1 review
9 helpful votes
Follow Ariel F.
Unfollow Ariel F.
Send Message
Share Review
Report Review

Refused to refund
May 27, 2020

Dress did not fit right despite being custom made. The bra was sagging and straps fell off, the waist strap sat below my bust instead of my waist, and was too large since I gave them a waist measurement. Customer service advised me that I made a mistake and did not order the right size... I paid extra to have it custom made. Will never order from them again and am canceling the orders for the other dresses.

Date of experience: May 27, 2020
North Carolina
1 review
0 helpful votes
Follow Kym G.
Unfollow Kym G.
Send Message
Share Review
Report Review

Horrible
August 28, 2019

Do not buy from this company they don't return nothing it's cheap made and looks nothing like the picture I wouldn't even wear his for a Halloween costume it's that bad! And the shipping company they use is even worse thank goodness I have video surveillance at my home they swore they came to my door and knocked I pulled sent it in to show they never did they came two days later and lied and said they went to the next town over to the same address when I googled what they said that address doesn't exist in that town. Thanks to lalamira for making me waste 200 and having to go buy another wedding dress at the last minute.

Date of experience: August 28, 2019
Indonesia
1 review
0 helpful votes
Follow Irfan S.
Unfollow Irfan S.
Send Message
Share Review
Report Review

Very good And i very like quality dress and package is good came in about 2 weeks. Looked just like it did in the photo
However I didn't realise it had a train and the last i very like because i like in this dress

Date of experience: May 8, 2019
Pennsylvania
1 review
2 helpful votes
Follow Spring G.
Unfollow Spring G.
Send Message
Share Review
Report Review

Don't buy from this site!
September 12, 2018

If I could give a 0, I would. Purchased a dress for my daughter for homecoming. The dress we got was atrocious. The dress looked nothing like the kne pictured. We measured prior to purchase to be sure we got the appropriate size. Dress wasn't even close to fitting appropriately. Tried to return the dress. If I had looked prior to purchase I would have known that their return policy is a joke. You can't return for any reason other than flaws and I highly doubt they would allow that either based on my interactions with them. Basically, you purchase from them, there's a high likelihood you're wasting your money.

Date of experience: September 12, 2018
Brazil
1 review
0 helpful votes
Follow Fabiola M.
Unfollow Fabiola M.
Send Message
Share Review
Report Review

Great
May 6, 2019

I received the dress and I must say, The dress is just beautiful! It better than the actual picture :) the material is so pretty and the quality is rich! Thank you so much for your hard work and effort! You did such a wonderful job! Thank you!

Date of experience: May 4, 2019
Malaysia
1 review
1 helpful vote
Follow Juita l.
Unfollow Juita l.
Send Message
Share Review
Report Review

Good
March 19, 2019

Beyond stunning, was perfect when arrived. I'm so happy... the shipping was fast and customers service was spetuculaar. The dress for me like a glove and look exactly like the picture. I'll put a photo up after prom but I'm so happy with what I got... thanks so much. Good service n product...

Date of experience: March 19, 2019

Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.

service
145
value
146
shipping
145
returns
143
quality
143
+368