We ordered theee dresses to try for prom. When we picked our one and tried to send the other two back, they said "that is your personal issue and no fault of ours. The dresses were inspected and are not faulty". These are NOT customized $1000+ dresses! Wake up and smell the coffee people!
Delivery time was less than 2 weeks -super pleased! The dress is exactly as pictured and more. Amazing workmanship! My seamstress was impressed. I'm a size 8-10 in dress sizes but I ordered a size 12 as a recommendation. Good thing I did! My seamstress did a few adjustments at the shoulders and it fit just right. The color I choose was the featured color, it too was also as pictured! Gorgeous! I will be wearing it to a formal wedding as a guest. And will definitely be wearing it for other occasions! Thank you LaLa Mira!
This company is horrific and a scam. The dress I ordered has great reviews so I thought the dress would work. I am the made of honor for my sisters wedding. The dress is cheap, nothing like the picture, and it looks like a prom dress. I have contacted live chat multiple times and all they say is their post-sales team will contact me within 24 hours but I have yet to receive a response. I have contacted my bank to file a dispute. This company needs to be shut down! I wrote a review about the dress and it didn't get posted to their website. They filter through and probably make up good reviews. Shady, shady, shady! They messed with the wrong person and they clearly do not respect their costumers! I really wish I would've investigated before buying this dress.
I would not recommend LaLaMira. This is what we received after multiple emails regarding our return:
"Hi,
There is nothing wrong with the dress itself. It's unfair for us to take the responsibility. The return is definitely not possible. Just keep the dress and fis it or send it to your friends or resell it locally,"!:-(
Their merchandise is poorly made and poorly fitted. They misrepresented their return policy. And refuse to except and return from us. We bought our prom dress there. Please do not buy from this company
Looks just like in picture. How noble this royal blue evening dress is! It was just as great as showed in the picture. I felt very satisfied with it and I think shopping in this shop is very happy. The price of it is a little high but it is still worth to buy.
They sent me a dress that was huge and didn't fit. I sent them pictures but they decided they didn't want to take the dress back so they're not giving me a refund and I have to keep this hideous dress that doesn't even fit me. They told me to take it to a tailoring place to get it fixed which will cost me another $200. Unbelievable company! Terrible customer service, terrible dresses that don't even look like the picture, and they don't even know how to size dresses. Do not order from this company!
We purchased a prom dress using their size chart. The dress is too small and there is a 4 inch gap where my daughter is not able to zip the dress up. We contacted the company within the allotted time and they will not give a refund saying that it is our fault that the dress does not fit and that we need to get it altered. They will not return the dress or provide a refund. The fabric is cheap and it doesn't look like it does in the photo. Do not buy from them!
I tried the dress when i received it. It fit well. The fabric is soft and comfortable. The A line style with scoop neckline is my favorite. Thank you so much. I? will recommend you site to my friends.
The dresses were beautiful, but completely inaccurate in US sizing. When I took pictures of the dresses NOT fitting me and sent to them (as they require, by the way!), they refused to allow me to return the dresses and told me I need to have them tailored and it wasn't their fault they didn't fit, it was mine! The dress material does not allow for tailoring! They then told me to sell them on my own to someone else or give them away! WHAT kind of company is this? So now I am out $300! I am completely appalled at this!
I bought this dress for prom and looking at the sizing chart the size would've been too long for me. I talked to someone about custom fitting and they were so helpful in guiding me through how I needed to alter my dress to my height and heals. This dress was absolutely beautiful and fit me PERFECTLY because I paid the extra money to get it customed fitted to me. I was surprised by how professional the dress was made. This is the place to order a custom fitted dress for prom, you won't be disappointed!
I purchased a dress from here, that looked very different in person. Quality looked like a Disney custom and train as well as color were very different. I reached out to customer service and they said "it's common sense dress looks different in person." Terrible quality and service. Do NOT buy from here!
I bought this for my wedding and it arrived it was a perfect fit and I had a ton of compliments it looked like a very expensive dress and for what you pay the quality is amazing and it's gorgeous... lalamira
I am five ft three and wear traditional 14-16. The only alteration I did to this dress was to shorten the top so it fit my shoulders. The dress I purchased was champagne color. It was absolutely perfect and I received so many compliments on it. My now-husband was taken back because he thought I was so beautiful. I couldn't have asked for better. Thank you so much.
Beautiful dress for a flower girl. Ordered a bunch of dresses from Nordstroms and Bloomingdales, and this was the one that looked the best, and my daughter loved the most. For ordering use the measurement guide
This company says it is not responsible for a dress that you ordered that was the wrong size! You just cannot return any dress unless it is faulted by them! So if you ordered a dress that is too small or too large, don't plan on it being returned! You will eat the dress while they eat your money$$$$$$$$$!
When i first visit this site i am very much glad because we can get here what we want in one place which make us to save our time. Everyone can visit this and access it easily who want to get amazaing updated things everyday.
I ordered a dress from LaLaMira and it was 2 sizes too small. There is no way I was off that much that I couldn't even have 2 inches taken out for it to fit me. I would understand if I had given custom measurements, but not to even exchange it for a bigger size. I measure a 4 on regular sizing. I know that these dresses do run small. I measured and ordered an 8. Did everything they asked, by sending pics, etc. Why even ask to send a picture if they do not even consider exchanging. They should say all sales are FINAL!
BEWARE! Do not buy from them! It's a SCAM! I placed an order. They took my money and when I did not receive the dress I checked the status and it says I did not pay for it; however my bank activity shows they withdrew the money from my account, when I tried calling them I come to find out they are located in the UK. They have not responded to my emails! Do not buy from them! They will take your money!
Don't waste your money. I ordered a bridesmaid dress which was supposed to be Cabernet. I received a dress that was half Cabernet and half Tan. I put in a ticket within a few hours of receiving the dress only to be told that it cannot be exchanged. They said it was a slight variation in color. No this was a totally different color. I've attached a photo of one of the other bridesmaids dress which is the right color. And the one that they sent me. This is an insult to the Bride. This is not her colors. They told me to try and sell the dress locally. I can only imagine how many people are trying to find this dress in this color. Smh.
Answer: They told me to give it to a friend or sell it locally
Answer: I would not recommend Lala Mira. I purchased two dresses from them and I had a very disappointing experience. Their customer service team is rude and I did not receive a refund on my dress despite them making a mistake on my order.
Answer: No. I have been scammed out of over $200 for a crappy looking dress that they are refusing to take back and refund my money for. They are definitely not a legit, safe, or honest company to deal with.
Answer: We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.
Answer: It's real. REAL awful. I hope nobody ever waits their time and money on this company again. It's awful. Definitely some crooks.
Answer: Don't order from them. Their sizes are completely inaccurate anyway and you will NOT get your money back if it doesn't fit. I lost $300 through them!
Answer: Hello we have now focused on children's dresses thank you very much for your support!
Answer: Dear customer, Thank you for your feedback. We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Thank you for your cooperation in advance. Hope to hear from you soon.
LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.