LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
The quality is excellent. The customer service was excellent. The overall process was very quick and efficient. I will order again.
The dress didn't look like the picture though it was still pretty... but they made me pay extra for something that I didn't understand with the sizing & it didn't come fast enough for me to have paid a rush fee.
Please state on your Website that y'all do not ship to PO Boxes. With me traveling over 70% I had to find a person to send the dress to. Then when it was shipped out it showed it was being shipped to the PoBox but ended up elsewhere.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Customer service was excellent. Everything was communicated promptly and efficiently. You all allowed me to make a child's dream come thru. Thank you!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Customer service definitely satisfied, I do want to say is measurements were a bit off I still had to take it to get it right. But my sister loved the dress, great material and she loves the color. She's excited about going to prom.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The Dress was even more beautiful in person only thing was i had to go get sized because it was a lil to big
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Everything worked out good for the Prom Dress. It was received in plenty of time for the Prom and the dress was lovely. Thank you.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
They were very responsive and quick on shipping my order. Very cooperative.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Great communication product received within time given product is exactly what I asked for
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was received quick, personable service from time of order to fulfillment. The dress is great quality and worked perfectly for the event.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Surprised beyond my mind, the quality of the work is excellent especially in a short space time. Thank you
Right size and the blue looks beautiful on me. The only thing I didn't like was the mesh it didn't match but no biggie
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was huge and in the picture i thought it was gold jewelry but it was gold flowers so i might not get that but thank you
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
It was fun looking at all the different dresses. The on thing is not being able to see most of the dresses in the different colors and not being able to see the backs of most of the dresses. The dress my daughter chose was Beautifully done and it fits her perfectly.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was fun looking at all the different dresses. The on thing is not being able to see most of the dresses in the different colors and not being able to see the backs of most of the dresses.
Ordered last minute for prom, came in 2 weeks. Quality perfect!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was a little worried about the website but I absolutely loved my dress!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was beautiful, had to pay to get it tailored because it didn't fit quite right. However, I put the order in 2 weeks before the prom and they had it to quicker than it was supposed to be which was amazing it gave us time to make necessary adjustments. Thank yall! She had a blast.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was good and it looked like the picture on the website so five stars.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I wish the lace on the dress was a little darker other than that the dress was ok i had to get the sleeve altered
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I have paid over $300 for my daughters prom dress and never received it. Even paid an extra $30 to have it sent express. They stopped emailing me. She can't go to her senior prom because I used all the money I had.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
And, obviously the order number you provided is not in the order number format of our website, so please provide a correct order number, thank you
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service