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LadyPromDressReviews 987

3.0
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LadyPromDress Reviews Summary

LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.

service
319
value
64
returns
37
quality
917

Instant Feedback

775 reviews
Michigan
1 review
0 helpful votes
Follow Tami E.
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Wrong Color
June 15, 2023

I ordered the dress for my daughter's senior prom in hunter Green. She received the dress in Kelly Green. Her prom date has to change is suit color to match her dress.

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Did not receive what I ordered
June 15, 2023

I paid extra to customize the size of my dress. I added the measurements as requested. When I received my dress the length was 63 inches when I requested 54 inches. The "seller" said they added 5 inches for heels. I told them the dress was not going to be worn with heels and I paid extra for a specific length and it was not for them to decide to add more to it. Not to mention 63 inches is not 5 inches more from 54 inches. Anyway I wanted to send the dress back for a full refund and they wanted to give me $30 to get the dress altered. I declined that offer because alterations on formal dresses are much more than $30. I was not satisfied so I keep requesting a refund. They asked for pictures, I sent pictures. They still offered $30 for alterations and suggested I try to sell the dress. Anyway this company is a joke and I opened up a fraudulent claim against the business and reported them to the FTC. Since I used PayPal for my purchase, PayPal will be reversing the charge so I can get my money back. Beaware. The guarantee refunds if you're not happy with the product. But then it appears there is an automatic pre-recorded response to all your emails.

Date of experience: May 16, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Georgia
1 review
0 helpful votes
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Beautiful
May 16, 2023

The dress looked amazing on my daughter for prom. It fit her very well. The color was great

Date of experience: May 16, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

North Carolina
1 review
0 helpful votes
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Amazing dress
May 15, 2023

Great customer service and support. Super fast shipping. I've never received anything from overseas this fast! The dress is beautiful!

Date of experience: May 15, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Florida
1 review
0 helpful votes
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Pink prom dress
May 15, 2023

The lady that emailed me asked for my daughters measurements was so kind. When we received the dress, it fit perfectly. My daughter and I are very pleased. Thank you so much.

Date of experience: May 15, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Maryland
1 review
0 helpful votes
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Perfect
May 15, 2023

The dress came in a timely fashion and fit my daughter perfectly.

Date of experience: May 15, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

North Carolina
1 review
0 helpful votes
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..
June 13, 2023

Me personally. The dress didn't come out like the picture at all. The color was different and everything. Then when I reached out for help about the straps. I didn't get no helpful advice and was sent a video that was totally different from the straps on my dress.

Date of experience: May 14, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Indiana
1 review
0 helpful votes
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Perfect Prom Dress!
May 14, 2023

The team was very responsive, and quick! They communicate with you, and give you exactly what they advertise. The dress fit my daughter perfectly! We are absolutely overjoyed! Will definitely order again, and again!

Date of experience: May 14, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Pennsylvania
1 review
0 helpful votes
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Satisfied
May 13, 2023

I was a little skeptical at first,but once I received the dress for my daughter it was the correct measurements except one minor adjustment I had to get it taken in a little up top other than that the dress was fine.

Date of experience: May 13, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Maryland
1 review
0 helpful votes
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My dress came in and it does not look like the picture and it's too small.

Date of experience: May 13, 2023
Maryland
1 review
0 helpful votes
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Beautiful
May 13, 2023

The dress actually came before it was expected an my daughter love it.looks just like the pic and the material quality is great

Date of experience: May 13, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

New York
1 review
0 helpful votes
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Great Dress
May 13, 2023

Perfect dress, came on time for my prom and it gave what it was supposed to give. Definitely will be coming back!

Date of experience: May 13, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Florida
1 review
0 helpful votes
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Beautiful
May 12, 2023

The dress was absolutely gorgeous! I received my product right in time and I fell in love when I seen it.

Date of experience: May 12, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Missouri
1 review
0 helpful votes
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Great
May 12, 2023
Updated review

Great experience shopping for a prom dress thank you

Date of experience: May 12, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service


Nananabsnana
May 12, 2023
Previous review

Nananabsnana

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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LOVEEEE
May 12, 2023

It shipped before my date. Everytime i emailed they anwsered Quick. And my dress is beautiful

Date of experience: May 12, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Pennsylvania
1 review
0 helpful votes
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Perfect!
May 12, 2023

The dress was everything my 18yr. Old daughter could imagine for prom. She received several compliments about how beautiful the dress fit and looked. We took her measurements beforehand and the dress fit perfectly!

Date of experience: May 12, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Michigan
1 review
0 helpful votes
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Perfect Picture
May 11, 2023

I would definitely order from ladyprom dress again. I was definitely pleased with the process and the Dress. Thank You LadyProm Dress

Date of experience: May 11, 2023
Georgia
1 review
1 helpful vote
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Prom dress review
May 11, 2023

I'm had meant to write one a while back but the dress is so beautiful. I was nervous because there wasn't many pictures available and the reviews written didn't have pictures either but the results were more than I expected. I was also anticipating the back design since the website didn't provide detail on that but it is definitely something I love. The person who handled my measurements managed it well and easily. I am happy with dress as it is well made. 10/10 recommend. Thank you so much!

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
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About my dress
May 11, 2023

The dress was very cutee except it wasn't the emerald green I received it was more so a light green.

Date of experience: May 11, 2023
West Virginia
1 review
0 helpful votes
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We had order the dress twice somehow. I Contacted customer service
And they immediately credited the 2nd charge back
I definitely recommend them

Date of experience: May 11, 2023

From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.