business logo of La-Z-Boy

La-Z-BoyReviews 27

1.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate La-Z-Boy?
grey star
grey star
grey star
grey star
grey star

La-Z-Boy Reviews Summary

La-Z-Boy has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with La-Z-Boy most frequently mention customer service and sales person. La-Z-Boy ranks 637th among Furniture sites.

service
13
value
12
shipping
11
returns
8
quality
11

We monitor reviews for authenticity

Jenny D.
California
8 reviews
20 helpful votes
Follow Jenny D.
Unfollow Jenny D.
Share Review
Report Review

Baby Tease
August 29, 2019

Old fashioned snub! Comes early just for the show! The furniture are outdated and colors a drab. The chair falls flat when you sit on it more like the ones which have nothing much underneath! The two males changes their body language just as soon as they have gotten what they wanted and you will be sure to be snub at if you happen to look out of the window?

Date of experience: August 29, 2019
Indiana
3 reviews
31 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

I recently bought a patio recliner through Kmart. When we put it together found it was bent. Contacted customer service who promptly sent us another, no charge--but this too was defective. I know you get what you pay for, but I at least expect it to be undamaged--after all, I didn't buy it scratch and dent! Be prepared to check it carefully and send back if needed.

Date of experience: April 30, 2016
Florida
1 review
3 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Share Review
Report Review

Garbage furniture
January 16, 2016

Fell apart after 2 years. Will never buy from them again. Bought really nice couch with recliners on both sides and a heavy duty recliner. All has fallen apart at the frames.

Date of experience: January 16, 2016