La-date

Dear Joe,

In order to make a purchase using your phone, please follow the next steps: – Please click on the profile symbol in the right top corner of the screen; – Please select “Credits” section and click on the green button “Buy More Credits”; – Choose one of the payment methods, it can be one of your saved card(s) for example. After that, you will see a green button called “Get credits”.

We will be glad to assist you in case of any additional questions about your payment. Please contact us via support@la-date.com if any assistance is needed.

Respectfully,
La - Date Customer Support

Dear Mark,

We are blown away by your kind words, we really appreciate the time you took to write such a detailed review!

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Feel free to contact our customer service department if you have any inquiries at all via support@La-date.com. We will be happy to help you!

With kindest regards,
La-date Customer Support

Dear William,

Thank you for taking the time to share your concerns and feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

At this point, we kindly ask you to contact us via Support@La-Date.com and we will be happy to assist you with the difficulties that you might experience.

Kind regards,
La-Date Customer Support

Dear Robbie,

Thank you for the nice evaluation!

We are pleased to hear that you like the website interface!

Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.

Wishing you only nice people connections ahead!

Best regards,
La - Date Customer Support

Dear Daniel,

Thank you for taking the time to share the feedback about our platform!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@la-date.com and we will be happy to help you!

Kind Regards,
La-Date Customer Support

Dear Robert,

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at La-date.

We will be more than happy to assist you in case of any additional questions. You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

Please contact us via support@La-date.com.

Respectfully,
La-date Customer Support

Dear Douglas,

Our website is an online-international communication platform where our member’s satisfaction is our primary focus.

We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.

We really appreciate you being our customer and helping to spread the word about us.

We’re here for you anytime.

Please feel free to contact us via support@La-date.com in case of any questions.

Kind Regards,
La-date Customer Support

Dear Chris,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@la-date.com and we'll be happy to help you.

Best Wishes,
La-date Customer Support