La-date

Dear Armonde,

Thank you for the feedback!

It is true, our platform is quite expensive and you need to pay for some features. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support services for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

In case we can help you with anything, please reach us via support@la-date.com!

Best Regards,
La - Date Customer Support

Dear Frankenstein,

Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@la-date.com in order to learn the details.

Please, do not hesitate to reach us in case you need any assistance via support@la-date.com.
We are always here for you!

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Member,

Thank you for taking the time to leave us a review. We appreciate it!

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Contact us via support@La-date.com if some questions pop up. We will be glad to assist you.

Best Wishes,
La-date Customer Support

Dear User,

Thank you for sharing your feedback with us!

Our platform has been designed primarily for secure and convenient online communication with people across the globe.

Meanwhile, you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location to find people who match your specific preferences. If there are no members in your area, you may try to choose the closest ones and check if it worked out for you.

If you have specific questions about our service or need help, don't hesitate to contact us at support@la-date.com. We'll be happy to help you.

Best Wishes,
La-date Customer Support

Dear Edward,

Thank you for the review!

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

Please, do not hesitate to reach us in case you need any assistance via support@la-date.com.
We are always here for you!

Best regards,
Support Team La-Date

Dear Erik,

On behalf of our team at La-date, thanks so much for this review. It means a lot to us!

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Feel free to use the Search option in order to find someone closer to you.

Contact us via support@La-date.com if some questions pop up. We will be glad to assist you.

Kind Regards,
La-date Customer Support

Dear Member,

Thanks a lot for submitting your feedback!

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

There are a lot of things that you can do absolutely for free on the website. For example, you can easily browse, you can look the photos of other users, you can “like” the users, you can “wink” to the users, you add the users to your following list, you can read the messages that the users send to you without replying on it, you can view the photos of other users that they send you in the chats, you can attach up to ten photos to each mail (you pay only for the sent mail). Please note that you can do everything mentioned above absolutely for free, without being charged.

The members on La-date should purchase the credits in order to interact with each other. We have several credit packages that can be appropriate for each member and can satisfy your needs in communication on the website.

By the way, we have a bonus system for our loyal customers.

Should you have any additional questions, please contact us via support@la-date.com email at any time.

Best regards,
La-date Customer Support

Dear Michael,

Thank you for taking the time to share your thoughts and feedback with us!

Please be informed that we strive to provide every member with a reliable and secure space for online communication where honesty and transparency are our primary focus. We always do our best to make sure that our members follow the terms of our platform and carefully review every complaint we receive.

All our members have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. It is always best to negotiate that matter with the person you like directly to find out if your purposes actually match. There are plenty of wonderful people on our platform and every user has a chance to get acquainted with a person they like.

If you have some specific questions related to our service or need assistance - please contact us via Support@la-date.com and we will be glad to help.

Kind regards,
La-Date Customer Support

Dear Holler,

Thank you for sharing your thoughts and feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@la-date.com and we will be happy to help you!

Best Wishes,
La-date Customer Support