• Ku Coin

Overview

Ku Coin has a rating of 1.5 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Ku Coin ranks 763rd among Cryptocurrency sites.

  • Service
    11
  • Value
    9
  • Shipping
    8
  • Returns
    10
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
See all photos
How would you rate Ku Coin?
Top Positive Review

“Good results with KuCoin.”

Patty A.
6/1/22

I have actually had very good results with KuCoin. Trading seems snappy and responsive, and withdrawals all went smoothly.

Top Critical Review

“Kucoin Scam Company”

PANAGIOTIS C.
8/17/23

Kucoin is total scams.they are thieves.you will loose your money too.i have 5000 euros in my kucoin account in usdt and they dont let me withdraw it,with ridiculous excuses like maintenance,upgrading their software etc.every day the say don't worry withdrawal will be available on the next 24 hours the last 5 days.i send email they don't answer.stay away!

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user panagiotisc8
2 reviews
4 helpful votes
August 17th, 2023

Kucoin is total scams.they are thieves.you will loose your money too.i have 5000 euros in my kucoin account in usdt and they dont let me withdraw it,with ridiculous excuses like maintenance,upgrading their software etc.every day the say don't worry withdrawal will be available on the next 24 hours the last 5 days.i send email they don't answer.stay away!

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Thumbnail of user bathlomewj
1 review
1 helpful vote
November 3rd, 2023

I strongly suggest not investing with this company if you want to prevent financial distress, anxiety, and depression. Anyone who is reading this review should definitely avoid it. This business functions as a professional con artist, using dishonest methods to give the impression of legitimacy. But I can guarantee you that none of the gains they claim will be available to you. Your best option if you find yourself in such a circumstance is to get in touch with K e z o o k,,,co m

Tip for consumers:
Awful experience

Service
Value
Returns
Thumbnail of user paulc3773
1 review
0 helpful votes
December 27th, 2023

I was scammed by a very clever and manipulative agent of kucoin to invest money and was making 20% on each investment, which seemed the case. I was very new to this so I relied on this woman/agent. Anyway, I was totally blanked by her and trying to get a withdrawal became impossible. I have been battling with Kucoin for months to no avail. Later I decided to use the services of a recovery agency called megcodyrecuperatee.com, they were the ones who helped me get my money back from Kucoin.
If you are ever lulled into investing by this woman named ANN OR ANNELYN GOH, stay clear!

Tip for consumers:
Kucoin is a scam! They are only interested in taking from you.

Thumbnail of user adesh4459
1 review
0 helpful votes
December 14th, 2023

Hi sir ku coin is wrong exchange.locked my fund I have write email on support but no response.so please solve my solution

Thumbnail of user pattya124
3 reviews
3 helpful votes
June 1st, 2022

I have actually had very good results with KuCoin. Trading seems snappy and responsive, and withdrawals all went smoothly.

Thumbnail of user liauy
1 review
3 helpful votes
February 25th, 2023

U r warned... they changed my account.clear my money...like a new account.
Zero dollars? Shock!
Blood suckers... evils site

Thumbnail of user luisp127
5 reviews
21 helpful votes
April 7th, 2022
Verified purchase

A couple of weeks ago, I deposited some crypto, did an exchange for another crypto, and I was able to withdraw cryptos with no problem.

Last week, I made two other crypto deposits and was able to trade for different cryptocurrencies. But now, I am unable to withdraw my cryptos. Either node upgrade or wallet maintenance excuses show on my page.

Automated responses only, without any explanation or solution.

Today I finally received a response just saying to be patient, unable to withdraw because of node upgrade. So after 11 days, I am still unable to withdraw my two cryptocurrencies...

Update 1: Today, Thursday, April 14th, I received another reply. Unable to withdraw both cryptos as they are in maintenance. They will let me know... So, after two weeks, unable to withdraw or do anything with my funds.

Update 2: Today, Friday, April 15th, I received another message from Kucoin asking if my issue had been resolved. So, apparently, I am having two separate conversations with them...

Update 3: Several times I have received e-mails from Kucoin asking if issue has been solved, as they have not received e-mails from me in the past 24 hours. Their customer service su... s! Just giving me the runaround.

Update 4: Another e-mail stating that, if it is urgent to withdraw, to exchange for other cryptos. But that was not the point. I specifically deposited to exchange for specific cryptos that I wanted. What if I exchange for other cryptos, and, THEN, I am also unable to withdraw? Plus all the exchange fees lost... Tried to use A*r*a*m*e*z G*l*o*b*a*l (a recovery company), but it seems to be a fraud. I wrote a separate review about them here at Sitejabber.

Update 5: Yesterday and today I decided to try and risk what they had suggested. I exchanged my cryptos for other cryptos that had the withdrawal option available. So, yes, I have been able to withdraw everything from Kucoin, but at a very high cost. Hundreds of dollars lost in trading and exchange fees, plus I DO NOT HAVE Bsv, or Dero, which was the purpose of depositing funds in Kucoin...

Thumbnail of user shanti111
1 review
0 helpful votes
February 23rd, 2024

They blocked my account and stole ******* euro. No answer from agent or customer service.
It s been 3 months that I attempt to reach them. There is way to get support.

Tip for consumers:
The most awful platform since 15 years of investing in Kypto

Products used:
Kryptocurrencies

Service
Value
Shipping
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Thumbnail of user kangkor756
1 review
1 helpful vote
December 18th, 2023

I do not recommend this company due to poor withdrawal of funds. It's good that I found help from them.{s} {u} {p} {p} {o} {r} {t} {} {fast}-{r}{e}{c}{o}{v}{e}{r}{y}.io

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Returns
Thumbnail of user angryj4
1 review
1 helpful vote
June 4th, 2023

Put $2000 in KuCoin and put it in CELESTIAL.
Just a few hours later I go on site and my balance is ZERO? What?
They DELISTED the token with no notification or warning! I emailed and they said…oh we send out and email March 1. I wasn't signed up then. So apparently if you were existing customer great, if not then JUST GET RIPPED OFF!
For months they send irrelevant emails like oh you withdrew…THIS WAS THE ONLY USA authorized site to get the coin and no place to withdraw to!
THIS COMPANY IS JUST AWFUL!

Products used:
Kook coin

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Thumbnail of user sarahm2984
2 reviews
4 helpful votes
June 16th, 2022

If I say I am disappointed that will just be an understatement, I was made to go through hell in the past 6 months I tried everything I could to get my money back, but they will not let me take it out. I got tired of trying myself so I decided to bring in Stellar-trace.com a company that was introduced to me by a friend and they were able to help me get my money back. You can google them to check them out, If you find yourself in situation you couldn't withdraw your funds or wallet issues

Thumbnail of user ethanj220
1 review
1 helpful vote
September 17th, 2023

I am extremely grateful to Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ for their excellent service in recovering my funds from Binance. Despite multiple failed attempts on my part, the team at Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ managed to recover my investment of €45,000. Not only did they provide me with a smooth recovery process, but they also saved me from additional expenses like withdrawal fees and verification costs. His experience and dedication to the needs of his clients are truly commendable. I highly recommend Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ to anyone seeking professional assistance in cryptocurrency recovery

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Value
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Thumbnail of user marcosarcu
1 review
1 helpful vote
June 13th, 2023

They decided to delist some coins, only communicating it through their blog. I deposited as usual to the same address as always, and it won't show up. Their support told me I have to pay 80 usdt to get the money back to the sender address. Only 12 days after delisting without properly informing their clients, now they have my money and ask for a "ransom" to get it back. Avoid this scammy exchange.

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Thumbnail of user illia.ignatenko
1 review
1 helpful vote
September 21st, 2023

19/09/23 I wanted to withdraw my funds from kucoin, but I saw such message "Withdrawals have been disabled on your account". It was an unpleasant surprise! I've been with Kucoin for years. There was no any notification or alert about this issue.
I've contacted support, they gave me ECDD form (my account is verified long time ag) which I've submitted immediately. After that I was told it will take couple hours to check it, then I was told not hours - days. They say just wait and wait (they try to do some kind of escalation of ticket priority, but obviously it doesnt work). I have no idea how long it will take. Support is just running circles telling me to wait. I need access to my money
Ticket no *******

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Thumbnail of user viktoriyam8
1 review
1 helpful vote
July 7th, 2023

Good Day. Got scammed by the company web.technocan for 7 thousand. CuKoin included. Can someone recommend a company to help recover funds?

Thumbnail of user leek715
1 review
0 helpful votes
October 10th, 2023

I am a new reviewer and I wished to be heard by lot of people. Trading bitcoin with a reliable and trusted broker is difficult these days, but trading with an illegal one is disheartening. I was scammed once, stripped of a huge money, a life savings! Then, I was directed to a ethical hacker who made me convinced I could get my money back! I didn't want to believe this at first, until I saw testimonies shared on the site. I decided to give it a trial, contacted them, gave them my necessary details, and within few days, they sent me an email telling me my money was ready. I am happy to share with you what ((.))can do!

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Thumbnail of user lipcsupport
1 review
0 helpful votes
March 3rd, 2024

Didn't allow me to withdraw and closed my account and probably stole my coins. Luckily i had very little in there and transferred to coinbase long ago.

Service
Quality
Thumbnail of user judev20
1 review
0 helpful votes
September 18th, 2023

Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back

Thumbnail of user robf362
1 review
0 helpful votes
June 15th, 2023

GEEKFLARE is a scam therefore this company is willing to do nothing to stop a scam therefore they will be tagged as a SCAM also.

Thumbnail of user liaun
1 review
1 helpful vote
February 2nd, 2023

Eat your money n delete your email.
Staff also part of scammers.like all work hand in hand...
All in cathoot...suck your money

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2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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1.5
22 reviews
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