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The company's reputation is largely negative, with frequent complaints regarding shipping delays, poor customer service, and subpar product quality. Customers express frustration over exorbitant shipping fees and a lack of responsiveness from support, often resorting to third-party platforms for resolution. While a few customers received items that matched their expectations, the majority report dissatisfaction with fit and material quality, likening the experience to more unreliable retailers. Overall, the feedback indicates a pressing need for improved communication, transparency, and a more customer-friendly return policy to enhance the shopping experience.
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This is the worse company to order from. Don't order from this company, repeat don't order from this company. I ordered two items 3/24, paid extra for standard shipping 7 to 10 days. As of today, 4/3/21 I still haven't received my order, not even a tracking number. I've reached out to 6 different individuals in what's app who have told me several different things. From they will be providing me the tracking number 2 days ago to now they are sending it urgently. Which I have been told at least 3x. Now I'm requesting my money back since I won't have my clothes for my vacation and I haven't received a response. Again don't order from this site. You will regret it.
I ordered my clothes and then I received TWO emails that stated that I didn't complete my order. So I went on to complete the order to only find out that my order went through the first time! I've contacted someone in customer service who keeps telling me that they will credit my account. After this incident I don't plan on shopping with them at all! That is dishonest and terrible business as well as AWFUL customer care and service. Please don't waste your money and time with this company!
I have been waiting for my order since March 17 if you call to check the status you get no answer so I call PayPal to check on my order now they are refusing to send out my order because I called pay pal to see where my order could be so sad I will never order again for this company
Ordered two outfits on March 4 2021 and here it is STILL NOTHING! DONT WASTE YOUR TIME OR MONEY! I CONTACTED THEM AND YET NOTHING!
I can't find my order in it says I paid for it but when I look it's there it's now saying when it's going to be shipped
This site literally stole my money on 3/14/21! Beware of this thieving company no tracking number or information regarding shipping. The site shows paid on my behalf. Do Not Order!
I highly recommend NO ONE ORDER from this site. I spent $104 in February and here it is going on April an I still have yet to receive my package. There is no one in customer service that is any assistance and the numbers provided do not work. They emailed a tracking / order number & guess what I CANT TRACK THE PACKAGE. Quite frankly this site is a scam an don't even offer a refund for the inconvenience. DO NOT ORDER FROM HERE
Estoy muy contenta con mi orden, lo que vi en las fotos es exactamente lo que recibi la tela el color. Les envie mensajes para que me dieran datos sobre mis pedidos todos fueron respondidos amablemente, estoy muy contenta con mi ropa. Gracias a Know Fashion! Importante la ropa fue enviada en un empaque muy bien representado.
I purchased over $500 in items. I was forced by the company to pay $240 in expedited shipping. Standard shipping was not an option. The site said 2-5 days. It has been 39 days and still no order. I requested a refund snd they continue to say be patient, order is on the way. Fraud company. Beware!
Hi I wrote a prior review I want to add the company contacted me to ask how could they help I said it had been over 7 weeks where is my merchandise they replied please be patient your order has been sent they sent me a tracking number that is invalid pleas pleas don't buy from this China fraud
This is the worst company ever to buy from it makes no sense how long it takes just to prepare an order and have it ship out I pray they soon go out of business really soon! They are very unprofessional and careless about there paying customers! How the hell it takes damnly 2months just to prepare an order lesson learned from now on I will just stick with fashion nova way more professional and get your order on TIME! People please stay away from these people they sorry $#*! hell! No reviews they should've had an 0 as an option!
I placed an order on February 13th 2021 it is now March 16th no order and I am unable to find a contact number if I ever get my order I will not be using this company again
I placed a order worth 170 dollars on Feb 12th it is now March 17th and I still have not received my order nor a email from them. The tracking number given doesn't match any carriers. I have been ripped off!
I placed my order on Feb 7 and have not recieved it yet. I paid an outrageous amount for shipping and was told 7-10 days. Its been well over a month. I have emailed all the ladies and requested a refund and have yet to recieve my money or my package. They shouldn't be doing business... horrible horrible customer service and they lie about the shipment time frame. I shop weekly online and have many things sent from China and never had this issue. No excuses other than they do crappy business. Do not shop from them.
After two months of waiting I finally received portion of my order...
A paper thin jumpsuit! Thinner than a ritz cracker the thin ones!
I paid $39.99 and $24 shipping for a piece of material that cost. 99 a yard which was about 4 yards...
KnowFashionStyle is a joke!
Please people don't waste your time money nor frustration on this website
The website looks exciting but once you purchase and receive the product it's very cheap material. Fits very small. I requested a large items fit for a medium. For returning they will give you the run around they will try and talk you out of returning and not get back with you regarding.
This is a fake page that scams people out of their money and the product. Once you place an order you will also be scammed out of more money and have several charges pending on your card and account once you purchase anything. After you ordered you WILL NOT receive the package. They will send you a fake tracking number. Do NOT buy anything from this site. My bank already confirmed this page to be fraud once they placed all the money back into my account. After ordering I had 4 charges added onto my account for $100, $125, $150 and another for $100. Please be very careful! Do NOT buy.
I ordered Jan it's the 2nd week in March and whoever the f*** BELLA is refusing to give me my refund " keep replying with " dear your order is on the way " which been on the way since February something, before even shipping the dress out I was asking for a refund and she wasn't even worrying and still not worrying about what the f**** I gotta say about my money. I've reached out to EVERY LAST one of these ppl they have listed as a contact and NOBODY is responding. Just know I'm never ordering here again. You people all full of sh**. And I still want my refund
They are a rip off
They will not send your items you will pay them and they will not even answer you on email or their text now number it seems like this is a fake company and they are not deciding to send peoples items do not give them your money they will rip you off do not give them your money they will rip you off
Answer: No success story. I am still waiting for a refund. I'm disputing the charges