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KnetbooksReviews 1,372

3.3

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.3 stars from 1,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 5th among Textbook Rentals sites.

quality
1,172
This company responds to reviews on average within 16 days

Instant Feedback

6,381 reviews
California
2 reviews
0 helpful votes
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KNET BOOKS CANCELLED MY ORDER FOR NO REASON!
January 9, 2025

My discount code did not work! And your S&H fee is CRAZY! And KNET Books cancelled my order for NO reason. What a crazy and dysfunctional company this is. Then eCampus.com did the same thing, and also charged CRAZY S&H rates. Every ABC Inc. company (KNET BOOKS + ECAMPUS BOOKS) is bizarrely DYSFUNCTIONAL. Truly unbelievable. I was eventually charged $40 + an earlier $10 for shipping this book for what eCampus.com called "UPS ONE-DAY SHIPPING" but it took 5 DAYS to arrive, and yet we were still charged the crazy $40 S&H rate by eCampus.com, who also refused to return the original $10 S&H cost. MIND-BOGGLINGLY incompetent and illogical and dysfunctional company. SO FRUSTRATING and such an UNFORGIVABLE RIP-OFF!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
New York
2 reviews
0 helpful votes
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Good service
January 5, 2025

I was able to conveniently place the order. Received the book within few days.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Book order
January 4, 2025

Ordered & it arrived quicker than I thought - in good condition- positive experience!

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
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Item cancelled a week after placing order online
January 3, 2025

Item ordered was presumably available when ordered online, but order was cancelled a week later due to unavailability. Had to try to find and purchase item elsewhere. Unable to receive replacement in time to give as Christmas present. Not happy!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Oregon
1 review
0 helpful votes
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Still waiting
December 31, 2024

I ordered the book early to make sure it would be here by Christmas. Im still waiting

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2024
South Carolina
1 review
0 helpful votes
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Great experience
December 12, 2024
Updated review

It is always so easy to find and order my textbooks. They are always in great shape for the lowest prices.

Date of experience: December 18, 2024

Great condition and arrived quickly
September 27, 2024
Previous review

Quick and easy purchase. Books are in great condition. Arrived quickly.

Date of experience: September 17, 2024
Texas
2 reviews
0 helpful votes
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Good book
December 6, 2024

I love you deliver it so quickly. I love the book. It is covering all the basics about horticulture.

Date of experience: November 26, 2024
Washington
1 review
0 helpful votes
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Great Service
December 3, 2024

Website very easy to use! Quick, quality service! Book arrived in great condition and in a timely manner.

Date of experience: December 7, 2024
New Hampshire
1 review
0 helpful votes
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Book actually not available
November 28, 2024

After going through all the bother with setting up an account and being charged for the book it was not available. I doubt it was ever actually available.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2024
New Jersey
1 review
0 helpful votes
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So far so good.
November 28, 2024

I have been using to book daily to study for the bar.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Life Saver
November 18, 2024

I was looking for a way to buy the textbook at the cheapest price and Knetbooks was my best bet. I'm glad was able to obtain it without much issue and now can use for my COM 101 class.

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Much needed book
November 18, 2024

It was a much needed book for church Bible study. We could use more copies if you have them. I've looked all over the web and it seems it's a hard to find book. Do you have anymore copies?

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Knetbooks was the most affordable!
November 11, 2024

I was looking for books to rent and compared websites and Knetbooks had the book I needed to rent for the best price! Delivery date was as expected and showed up on time.

Date of experience: November 1, 2024
Rhode Island
1 review
0 helpful votes
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Refunded my money
November 11, 2024

Prompt service in response to a text. Money refunded.

Date of experience: November 1, 2024
Indiana
2 reviews
0 helpful votes
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Don't believe "usually ships in 2-3 days"
November 10, 2024

Book didn't arrive after two weeks. I contacted customer service and was told the book was on backorder and could come in any time. Another two weeks, still no book. Eventually I cancelled. I haven't gotten my money back, that appears to be a slow process too.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2024
North Dakota
1 review
0 helpful votes
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Helpful
November 5, 2024

Very helpful and very good prices very good helpful tools

Date of experience: October 26, 2024
Idaho
1 review
0 helpful votes
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No Communication
November 4, 2024

I only received communication about the status of my order when I specifically asked for it from customer service.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2024
Washington
1 review
0 helpful votes
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Jc
November 2, 2024

Awesome! Puts "Abe $#*!ing books to shame!" Thank you!

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Best price!
October 24, 2024

This website had the book and was best price, fast shipping too!

Date of experience: October 14, 2024
California
2 reviews
0 helpful votes
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Order Books
October 24, 2024
Updated review

Placing and finding my book was easy I did have some technical difficulties but for the most part they had the best price and once my order was placed there was communication on the status of my order.

Date of experience: October 14, 2024

My order was just canceled
October 10, 2024
Previous review

My order was just canceled.

Date of experience: September 30, 2024