Large range of merchandise. Reasonably priced. Get what you pay for really. Don't expect your purchase to last a lifetime
Kmart is doing good work as compare to others. Many times I ordered here and they delivered on time too.
Don't think they should get everyone's bags at the door, it's like being accused of stealing every time you leave
WHEN YOU GO INTO ONE OF THEIR STORES, YOU FEEL LONELY, AS YOUR THE ONLY ONE IN THERE. THEIR SELECTION AND QUALITY HAS GONE DOWNHILL AS WELL. GOODBY K MART., SORRY TO SEE YOU GO.
Ive never been happy with kmart. There customer service is horrible, they never have there shelves stocked. Its just an overall HORRIBLE store
There price are high even for memerber. They have a high trun over of employee because they treat the staff very poorly.
I love shopping on Kmart.com because you can do layaway online and once its paid they ship it to you! I love it!
I bought a TV from a store and when I opened it up the TV was used and they tried to tell me I bought a new to replace my broken old one. GRRRRRRRRRRRRRRRRR!
While the price of the merchandise was good, the merchandise itself had major defects... very disapointed
I love shopping here. The points add up. You should definately join there reward progam. So many benefits.
I'm not sure the Sear's merger is beneficial to either. These old stand-bys are no longer on my route
Bought sierra dome tent red for vacation with my friends and when we started for fixing it the tent broke, need to return ASAP.
I put in a layaway with Kmart center #4961 3 weeks ago. I went last night to pick my layaway up. I stand in line (there is 1 couple in front of me), I am given a dissatisfied look by the cashier. She says to the couple in front of me "I am going on lunch after yall I cant help her". She then leans over and asks me what I need, I tell her "I am picking up a layaway.", she then responds "Well I just clocked out for lunch I cant help you.", I respond back "That's fine, as long as there is someone who is able to assist me." She doesn't respond after my comment, and proceeds to ringing her customer up. I see another employee passing by and ask can she help, she says "That's not my department.", and walks off! At this point the cashier has finished ringing her customer up and starts walking to the back for her lunch break. She DOES NOT call anyone back there to help me. I express to her that I did not appreciate the rude customer service, she proceeds to walk to the back. I go up to the lady at the customer service desk and tell her what just transpired. Her response is, "Well layaway can be stressful because some customers are hard to deal with, that's why I'm looking for a new job!". At this point I am completely taken back and request a manager, who conveniently just went to the restroom. While finally getting my layaway out after 20 minutes of waiting, I wait on the manager for about another 20 minutes and he never shows. At this point needing to get back to my husband and toddler at home, I give up on my attempt to complain and leave. I will however be telling my friends and family about my experience at center 4961 and encourage them NOT to do their shopping at that location. I will continue to be a Kmart shopper, but not at center 4961. The customer service I received last night was unacceptable.
I wish they put more employees to help find what Im looking for some times I spend too much time looking for what Im looking for,
Scattered mess is what Kmart is. A poor attempt at both a local mart and a big nkx store. Its where peope sho dont wamt to be seen go to shop.
Overview
Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.
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- Hoffman Estates, IL
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members