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Kleen-ritecorpReviews 1,461

4.6

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From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
128
value
2
quality
1
This company responds to reviews on average within 2 days

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7,619 reviews

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Nevada
1 review
0 helpful votes
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…
October 30, 2023

Thanks. Clean wall could be better. Doesn't clean as good as I hope. Brushes are good

Date of experience: October 30, 2023
Louisiana
1 review
0 helpful votes
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Perfect replacement parts
October 30, 2023

Everything was excellent. Fit as expected. Direct replacements

Date of experience: October 30, 2023
Georgia
1 review
0 helpful votes
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Very Good
October 30, 2023

I was able to find what I needed very quickly and it arrived when they said it would.

Date of experience: October 30, 2023
Arizona
2 reviews
0 helpful votes
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Great website - works perfect!
October 26, 2023

Was easy, had lots of options, and shipped right away!

Date of experience: October 26, 2023
Texas
1 review
0 helpful votes
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Happy customer!
October 25, 2023

I've been a customer for 20+ years, during this time I have had very few problems with items purchased.
When I did have a problem I got great support from KR!

Date of experience: October 25, 2023
Georgia
1 review
0 helpful votes
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Exactly as advertised with ZERO BS
October 24, 2023

Straight to the point with all the info needed, with shipping just as direct and to the point

Date of experience: October 24, 2023
Indiana
1 review
0 helpful votes
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Online ordering was easy. Delivery was as promised. I will use Keen-rite for my business needs in the future.

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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CAT Regulator
October 24, 2023

Very good. Please stop sending advertising emails.

Date of experience: October 24, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Hi Steve, you can unsubscribe to emails using the link at the bottom of any KR email you receive, or you can adjust preferences to reduce the number of emails you recieve at any time.

Colorado
2 reviews
0 helpful votes
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Such Great Customer Service!
October 23, 2023

Every time I've had cause to contact Kleen-Rite with an issue I'm having, or a product question, they've been nothing but helpful. Have needede their expertise many times over the years, and they have always delivered.

Date of experience: October 23, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Thank you so much for the kind review! We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Shipping was a little higher priced than I had hoped for

Date of experience: October 23, 2023
Utah
1 review
0 helpful votes
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Great work
October 23, 2023

Timely shipping, reliable most products in stock regularly

Date of experience: October 23, 2023
Louisiana
1 review
0 helpful votes
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Fast friendly service
October 23, 2023

Always delivered in a timely fashion, never had any problems with any order.

Date of experience: October 23, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Thank you James!

New Jersey
1 review
0 helpful votes
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Great niche products
October 22, 2023

Great niche products you can't find in big stores.

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Nice and professional service
October 21, 2023

Customer service was awesome and the order shipped and arrived super quickly. Everything was packed nicely and nicely labeled boxes. Someone called me within an hour of placing the order to discuss shipping to save me over $100. So nice! Thank you!

Date of experience: October 21, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Thank you for sharing your experience Teddy! We look forward to future orders!

Minnesota
1 review
0 helpful votes
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Have not installed them yet
October 25, 2023

A little difficult to find some products when you search for them.

Date of experience: October 18, 2023
New Jersey
1 review
0 helpful votes
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Easy order
October 17, 2023

Excellent website and online (chat) help. Shipped one day late and FedEx did not deliver the next day as required and paid for.

Date of experience: October 17, 2023
Canada
1 review
0 helpful votes
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Great Service
October 16, 2023

The laserwash G5 kit did not fit my G5-S. The stem diameter was larger and I had no issues with the return and credit.

Date of experience: October 16, 2023
Bermuda
1 review
0 helpful votes
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We are the sole automated car wash in Bermuda and though being a smaller client, the employees at Kleen-Rite are dedicated and helpful especially dealing with the ins and outs of the shipment process. Their vast selection of products has helped bring us up to the next level of not only cleaning and polishing but a better overall customer experience and longer lasting clean. Kleen-rite has been a massive help in finding new products to better suit our needs and has a vast selection of anything Car Wash. I highly recommend Kleen-rite to anyone looking for a better ordering experience and ask for Brent, He is the Best!

Date of experience: October 13, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Thanks for the great review! I'll be sure to pass along the kind words to Brent as well!

Canada
1 review
0 helpful votes
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No surprise
October 13, 2023

Smooth navigation and shopping through website. Simple forms to fill; efficient.

All received as ordered and in good condition.

Date of experience: October 13, 2023
California
1 review
0 helpful votes
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Excellent Customer Service
October 12, 2023

The people are very easy to work with. Prompt service, gives me good advice on how to save on shipping.

Date of experience: October 12, 2023
Patty L. — Kleen-ritecorp Rep
over a year old

Thanks for the review, Alvin!