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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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Everything was excellent. Fit as expected. Direct replacements
Was easy, had lots of options, and shipped right away!
I've been a customer for 20+ years, during this time I have had very few problems with items purchased.
When I did have a problem I got great support from KR!
Straight to the point with all the info needed, with shipping just as direct and to the point
Online ordering was easy. Delivery was as promised. I will use Keen-rite for my business needs in the future.
Very good. Please stop sending advertising emails.
Every time I've had cause to contact Kleen-Rite with an issue I'm having, or a product question, they've been nothing but helpful. Have needede their expertise many times over the years, and they have always delivered.
Thank you so much for the kind review! We look forward to serving you again!
Shipping was a little higher priced than I had hoped for
Always delivered in a timely fashion, never had any problems with any order.
Thank you James!
Great niche products you can't find in big stores.
Customer service was awesome and the order shipped and arrived super quickly. Everything was packed nicely and nicely labeled boxes. Someone called me within an hour of placing the order to discuss shipping to save me over $100. So nice! Thank you!
Thank you for sharing your experience Teddy! We look forward to future orders!
A little difficult to find some products when you search for them.
Excellent website and online (chat) help. Shipped one day late and FedEx did not deliver the next day as required and paid for.
The laserwash G5 kit did not fit my G5-S. The stem diameter was larger and I had no issues with the return and credit.
We are the sole automated car wash in Bermuda and though being a smaller client, the employees at Kleen-Rite are dedicated and helpful especially dealing with the ins and outs of the shipment process. Their vast selection of products has helped bring us up to the next level of not only cleaning and polishing but a better overall customer experience and longer lasting clean. Kleen-rite has been a massive help in finding new products to better suit our needs and has a vast selection of anything Car Wash. I highly recommend Kleen-rite to anyone looking for a better ordering experience and ask for Brent, He is the Best!
Thanks for the great review! I'll be sure to pass along the kind words to Brent as well!
Smooth navigation and shopping through website. Simple forms to fill; efficient.
All received as ordered and in good condition.
The people are very easy to work with. Prompt service, gives me good advice on how to save on shipping.
Thanks for the review, Alvin!
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