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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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Fantastic service to make sure purchases were received to the customer
User friendly, found my items quickly
USER FRIENDLY AND PLENTY OF SHIPPING OPTIONS (shipping options are so awesome)
Many products to choose from, delivery is fairly quick and prices are are competitive.
Easy to order website easy to use and very fast delivery
Ordered item and it was delivered in a timely hassle free manner
They delivered to the wrong address. The other car wash figured out that it wasn't theirs and called me. T force picked it back up. The pallet had been taken apart. I bucket leaking.
I cannot state my anger and frustration of waiting for most of two months to receive a $5 motor brush.
I both called and emailed multiple times and no one could tell me when the product would ship. If I had any idea of the timeline I could have placed an order elsewhere and gotten it in a week. I only placed the second order because no one thought to inform me that I would get a single brush for a motor that needed 2 brushes. The other sites that carried the same product sold them as pairs as no motor needs just one brush replaced. So it took from September 24th until December 8th for me to get two $5 brushes.
We're sorry to hear you had this issue, I'll bring this to the attention of the customer service manager
I ve been a customer since I got in the business 3 years ago, Your staff is by and large very good.
If I could give her a 10 out of 5 I would. Not only did she help me with the problem I had which was to help me get an invoice that was never sent to me but then took the time to help find a part I was having a problem with and making it able to be ordered again through your system. This makes it not only easier for me to get the part, but it also allows your company to make the profit on it because I was going to order it direct from the manufacturer. I manage a car wash and I wish my people had half of her customer service acumen and attention to detail. I am not sure how much she gets paid but she is worth more. Keep up the good work. Thank you.
Matt Knox
Always helpful! Free delivery once a month! Great prices!
This group is always helpful each time I call. I order a unique part that I can only find here. I appreciate the assistance.
This is the second time I've ordered from Kleen-Right Corp and it definitely won't be the last! I'm extremely impressed with the speedy delivery when I make an order and the pricing is very fair. Communication and follow up with the purchase and delivery is great!
Needed to order dosatron parts for a unit
Went to website put in part number and checked out (very easy).
Order regular microfiber towels and ultra 51 for windows and these are the best! And shipping was very fast! Ty
The site is easily navigated and customer service is friendly and responsive.
Good to have great service with well known company.
Kleen-Rite has proven to have a great variety of parts that we need. That said, the pricing could be a bit more competitive compared with some other vendors I've used previously or found online. Also, would be nice to have an ETA when order confirmations are sent. This review prompt came when clicking an email link asking if we'd received an order. We did receive it, though it was shipped 16 days after the order was originally placed. Even a "item on backorder" notice would at least give us an understanding on the delay.
Thank you! I'll pass along your feedback to our dev teams.
I asked for parts they said they were in stock and they sent them right away.
Hi Dan, If you haven't already reached out, I'll have someone from customer service get in touch,