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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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Always the best price and reliable. I got everything I ordered fast and it was right!
From the online transaction to the delivery of the product everything went smooth.
Got what I needed to repair a accudose dispenser to get it back pumping properly
My experience with Kleen-rite is through accounting and receiving the email notices (such as sales receipts and return authorizations).
No issues with anything, got everything I ordered. But this review is being pain
Easy process online ordering, great service when I had issue with the order
They are always helpful and we appreciate that. Answers all our questions and makes suggestions as what will work best for our car wash.
Order online and everything comes very quick. They are my go to for everything car wash.
They always there for you thank you. They have everything.
Very fast delivery and easy to make order from you guys
Love you service and how fast i get my orders thank yall
Kleen -rite Corp customer service reps are always friendly and very knowleageable of the products offered online and the catalog. Order placed was correct and delivered in a timely manner. All orders are timely shipped to our place of business.
I only purchase my car wash supplies from Kleen-Rite. They usually have what I need and they ship it fast.
Order arrived on time and was exactly what I ordered
When placing an inernational order I do get confirmation that my order has been placed and Kleen-rite will need to confirm freight costs and get back to me, which is great and understandable. It's at this point where it seems to get lost in the system and I have to remind Kleen-rite via email to send me a total cost, with freight so I can pay for the order in full to be processed and sent. After that point it seems to run smoothly every time.
I'll let customer service know and get one out to you!