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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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Always knowledgeable and Courteous orders always correct and on time!
Good price and friendly service. Nice to be able to pick up at a local location.
I always have a good experience. Thank you. Sales staff is always courteous and helpful. Orders are always received on time.
Sales and Customer Service did a great job correcting an issue we had.
Order was said to be in stock, then after ordering was informed it would be months out. Nice way to start a business relationship
I do not know how to order things, but it helps Julian I can call and get help. It seems lack the salesman helps me get what I need with a concern effort.
On time, great prices, quality equipment. Tracking is received quickly. I have been waiting for my points to get approved for almost a month however.
Customer service is fantastic.
Packaging of ordered parts is poor. By the time I receive shipment, any package holding parts has been destroyed from bouncing around. One shipment had a hole created from a heavy part inside and some smaller parts got lost (That's how I experienced Customer service).
I wanted some custom pressure hose made and got a partial job done. They cut the hose to length, but didn't install any parts on the ends.
Jaquelline at customer service was very helpful and courteous. She spent several hours on the phone with Hamilton to find a resolution to my issue.
Had my tank and regulator ready for pickup. Loaded my tank on my pickup.
I have been ordering microfiber and huck cloths for my residential cleaning service for years. The products are high quality and delivery is fast.
Customer service was perfect received packages pretty quickly within a couple days
Most of the time products are in stock. Quick turnaround of service and delivery so your downtime is very minimal.
This product was unavailable for some time. Fortunately, it became available and I ordered immediately. Arrived within a week. Quality product for a reasonable price.