Just as advertised. Looks great and came on time. They really shine and reflect light much better than I expected they would. Wish I had some more money to get more.
I loved everything you had to offer, very easy ordering experience. I just wish i could find something i could wear, without my neck breaking out in hives & turning green
Hi Aiyana,
Thank you for shopping with King Ice! We appreciate your feedback.
I hate to even give them 1 star. I placed an order for my girlfriend a month before I needed it for a special occasion. Needless to say I never received the item. She specifically picked out a necklace that was being sold by another vendor. I decided to research the manufacturer and purchase it directly from the original vendor. All reviews seemed positive so I was excited to place my order.
Everything was fine as I placed the order and money was withdrawn from my account. After a few days I did not get an email update or order confirmation, so I contacted king I've only to find out I entered my email address incorrectly which is why I did not get a confirmation. That was my mistake, all other information was correct such as address and phone number.
I was told that the necklace was now out of stock although in stock when my order was placed. (That made no sense to me) I was promised an older was placed to have more in stock within 2 weeks. Although that was cutting it close I agreed to wait. 2 weeks went by and the necklace was never restocked. I was told to wait another 2 weeks which I did and did not receive product. After that I called everyday and still never got ge necklace. At one point someone happened to find the necklace laying around somewhere and was told it would ship out the same day. Endless to say that never happened and the necklace was lost again. Being that my girlfriend really loved this necklace I waited months to get this item and was disappointed making me wish I would have purchased from the third party vendor rather than king ice.
Hey Tia,
We apologize for that. If you would like we can offer free overnight shipping on your next order if that helps. Can you provide your email address? We can issue the free overnight code to that account if you can provide that.
Purchasing my son's necklace and pendant for his 34th Birthday was easy and King Ice checked to make sure items were received. Excellent Customer Service‼
Hi Stacey,
Thank you for your purchase! We hope your son loved the gift.
This is actually my replacement since the first one had a defect with the nose, the customer service was quick in getting me a replacement and I'm very thankful.
Hi Daniel,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that you had a positive shopping experience.
Really streamlined and simple to browse and pay. Lot's of great deals often and free shipping on most orders. Quick shipping time too with quality products.
Hi Angel,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for all the love and support.
King Ice has one of the best gold plated quality chains I have ever seen, I had this Chain before for 5 years before I lost it! Color never changed! I love it
Hi Othman,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your jewelry. Thank you for all the love and support.
I originally had bought one two years ago, it was shiny and always stunning for the time I had it till it was lost, so I instantly decided to buy another because it's jus that good
Hi Jagger,
Thank you for shopping with King Ice! We appreciate your feedback.
The checkout process was easy, and the coupon code King Ice gave me that I used worked without issue. The item was then shipped out quickly and was accurate to the product images. No complaints here!
Hi Ann,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for all the love and support.
The product looks great! It also arrived before the intended date! I secured it safely and looks amazing! Thank you so much! I will be purchasing from here again!
Hi Kimberly,
Thank you for shopping with King Ice! We appreciate your feedback.
I was skeptical ordering jewelry online but I love it and it was well made.
I've been shopping with King ice for years, and they have never failed me for any selection of styles or pieces of jewelry that they have for us men. I love it.
Hi Mickey,
Thank you for shopping with King Ice! We appreciate your feedback.
I once bought a King Ice chain from another site and it still looks great. This is the first time I ordered something from this site and the overall order/site experience is great.
Hi Nelo,
Thank you for shopping with King Ice! Welcome to the King Ice fam! We appreciate the love and support.
Way better looking in person. The Gold Has great texture and Feeling. From afar you can see Sonic, up close you see the diamonds. It looks and Feels Fresh and Amazing!
Hi Joshua,
Thank you for shopping with King Ice! We appreciate your feedback! Thank you for all the love and support.
I ordered a iced out bracelet. The bracelet was shorter than the explanation. They would not let me return it saying it's to late. So Iam out over $350.00 dollars for something I can't even wear. It was wrapped as a gift for a birthday is the reason we didn't know how short the bracelet really was. We got no help from them and now we are OUT OVER $350.00 Dollars with a useless iced out BS BRACELET!
* I HARDLY EVER LEAVE REVIEWS BUT THIS COMPANY NEEDS LESSONS IN BUSINESS MANAGEMENT AND CUSTOMER SERVICE!
* MONEY IS TIGHT! THEN YOU HAVE TO PUT UP WITH THIS BULLSH*T!
Hi Trent, I'm sorry to hear about your recent experience at King Ice. We really appreciate you bringing this issue to our attention and would love to have an opportunity to make it right. Please take a look at our recent email we have sent you to discuss this further. We look forward to hearing from you. If you have any questions or concerns please email us at sales@kingice.com or give us a call at 626-339-3642.
Great quality item. Love the weight on the chain. The details on the signature electric chair put it over the top for me. Definitely recommend either as a gift for someone else or yourself!
Hi Noel,
Thank you for shopping with King Ice! We appreciate your feedback! Thank you for all the love and support.
Easy access, well displayed on site, great prices and easy to read and understand descriptions for the product personally like my Drip glasses are a Drip as well!
Hello,
Thank you for shopping with King Ice! We appreciate your feedback.
Very easy to find what i was looking for and an excellent price for what you're getting! It's real silver so won't tarnish and very big and beautiful diamonds all around.
Hi Cora,
Thank you for all the love and support! We are so happy you are enjoying your rings!
Easy to go and buy it, the website was easy to navigate thru. Tracking right away, so you know where it is.
Hi Anna,
Thank you for shopping with King Ice! We appreciate your feedback.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
King Ice has a rating of 4.1 stars from 912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with King Ice most frequently mention good quality, customer service and fast delivery. King Ice ranks 2nd among Gold sites.
Hi Michael,
Thank you for shopping with King Ice! We are happy to hear that you are happy with your purchase! We appreciate all the love and support.