The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Had an amazing experience with King Ice! I will shop again soon
It took a while but looks good the package was nice hope my husband likes it
Hi Gladys,
Thank you for shopping with King Ice! We appreciate your feedback.
Always good shopping at KingIce. The only company I get my jewelry from
Hi Joseph,
Thank you for shopping with King Ice! We appreciate your feedback.
Never had anyone check for contamination on an order! Love it and my son loved his necklace too. Thanks!
Hi Danielle,
Thank you for shopping with King Ice! We are happy to hear that your son loved his necklace!
I enjoyed all the things i bought but the delivery date kept changing with the free UPS. Additionally, when it finally got here, the box was a bit bent. I would recommend more sturdy boxes or pack them better.
Thank you for shopping with King Ice! We appreciate your feedback.
Good so far love the stuff. So far the quality is holding up well
Hi Jessie,
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Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast Fast
Hi Jeremiah,
Thank you for shopping with King Ice! We appreciate your feedback.
Great company fast shipping will be using again for another pendant
Hi Graeme,
Thank you for shopping with King Ice! We appreciate your feedback.
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Hi David,
Thank you for shopping with King Ice!
Good quality for a fair price. Quick service/delivery
Hi David,
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I just received the Roaring Lion Necklace and it looks better in person. I bought it for my boyfriend for Christmas. I know he's gonna love it. I can't wait until he see it.
Hi Chiquita,
Thank you for shopping with King Ice! We hoped your boyfriend loved his gift!
This bling was purchased as a gift for my little nephew. It looked even better in person and was delivered ahead of schedule. Thank you.
Hi David,
Thank you for shopping with King Ice! We are happy to hear that your nephew loved his gift!
Everything arrived securely, it was packaged very well. Arrived ahead of the expected delivery date, couldn't be happier.
Hi Drew,
Thank you for shopping with King Ice! We appreciate your feedback.
Always fast and secure feeling thank you. This necklace is actually my favorite of my kingice stuff, they are all awesome but this one has a lot of detail and the rope chain it came with is dope too.
Hi Daniel,
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I would definitely recommend shopping with King Ice! The product came exactly how described and packaged very nice. It arrived quickly with no problem. It is a gift so I can't rate the product itself yet, but it looks gorgeous!
Hi Crystal,
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Customer service was great. They provided a shipping number quickly and the product shipped timely.
Hi Maxena,
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Very nice black necklace on a quality chain, I'm excited to give this to my husband for Christmas! Arrived earlier than expected, came with free gift of a little jewelry bag and microfiber cloth! Happy with my purchase so far, does not look like the black will chip off like some cheap plated stuff!
Hi Clarissa,
Thank you for shopping with King Ice! We hope your husband loved his gift!
The design and packaging is lovely and high quality. I was debating on whether I should get it at first, but now I am personally bonded with this chao necklace and wouldn't trade it for the world.
Hi Mimi,
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Great prices, cool jewelry. Will definitely be shopping again.
Hi Michael,
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Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Jonathan,
Thank you for shopping with King Ice! We appreciate your feedback.