The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Fast service! Beautiful piece of jewelry. Liked that you followed up to make sure item received.
Perfect studs for men. Great accessory and suits on every occasion.
Hi Siddhant,
Thank you for shopping with King Ice! We appreciate your feedback.
Website UI is mildly bad to navigate, feels like some of their collaboration collections are tucked and hidden away, however everything else from product quality to shipping speed and responsiveness with emails and so on are really good.
Hi John,
Thank you for shopping with King Ice! We appreciate your feedback.
Really great it is really cool I liked it so much you guys should really do more characters
Hi Anthony,
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Great work with tons of quality. 10/10 would place another order
Hi William,
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I love this necklace, look it so cute and my favorite character Chao
Hi Mario,
Thank you for shopping with King Ice! We appreciate your feedback.
This purchase was perfect and came just in time. My boyfriend was very happy!
Hi Kamryn,
Thank you for shopping with King Ice! We are happy to hear that your boyfriend was happy with his present.
So far so good. We'll see how shipping goes and hope I get On time
Hello,
Thank you for shopping with King Ice! We appreciate your feedback.
They are they best, I love your jewelry and it comes with a lifetime warranty love it
Hi Gail,
Thank you for shopping with King Ice! We appreciate all the love and support.
I hope my grandkids love the necklaces. Hope to do Future shopping with this company.
Hello Shameko,
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It looks really nice and shiny
Quality feels slightly less good than Shadow necklace
Hi Jeffrey,
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Great experience. Love the jewelry and many payout options.
Hi Landon,
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Quick and efficient. Not difficult at all. They shipped the earrings immediately and they arrived in time for Christmas. I will be ordering from them again.
Hi Rose,
Thank you for shopping with King Ice! We appreciate your feedback! We are happy to hear that you had a positive shopping experience.
Great quality and looking stylish. I bought one for my brother for Christmas, I got the Shadow the Hedgehog for him. I think he'll definitely love it! Thanks King Ice!
Hi Benjamin,
Thank you for shopping with King Ice! We appreciate your feedback! We hope your brother loved his gift!
Good price for product offered wife really likes it
Hi Grady,
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The online shopping experience was amazing and the check out process was fast.
Hi Miguel,
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Good fast! Really good quality love it. Was really surprised of how it look
Hi Timoteo,
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Nice……………………………………………………………………………………………………………………..
Hi Andy,
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It's good, I like how well the packaging is and how it was handled.
Hi Joseph,
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Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Lori,
Thank you for shopping with King Ice! We appreciate your feedback.