The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Shipping was excellent and right on time. Would recommend
It is very beautiful just having hard time opening the clasp
Hello,
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Quick shopping nice look just wish i would of had the extra to purchase the bigger size
Hi Nathan,
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Happy to see some jewelers paying for licensing, can't wait to see what other goodies y'all come out with
Hi Matthew,
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I purchased a Tails pendant and it is stunning! 2 stones fell out after about 10 months and King Ice replaced the pendant without difficulty.
Hi,
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The Sonic pendant is amazing. My son will fall out on Christmas morning from excitement
Hi Keya,
Thank you for shopping with King Ice! We hope your son loved his Christmas gift.
Great item for a birthday gift came out great thanks
Hi Harold,
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Like the title says I opened it up to see and it looks amazing. Good heavy feel and it's a gift for my brother who is a huge spongebob fan.
Hi Joe,
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Quick and simple. I gave the necklace to my brother as a Late Christmas present and he seem to enjoy it very much.
Hi Jordan,
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King ICE is the best!
Thanks for keeping up the hard work
Hi Shawn,
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I waMy grandson was static. He is so happy with this gift, it is pretty accurate description.
We love it.s smooth and fast
Hi Liseth,
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Found what I like. However, I am bummed out that the Sonic Collection is made from brass instead of sterling silver.
Hi Jose,
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So pleased with everything. It went so smoothly. Thank you a million times
Hi Kiki,
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Thank you for your prompt response. I will place an order again, so please take care of it.
Fast delivery and nice quality items have left me satisfied.
Hi Joshua,
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It was exactly what i expected, what you see in the description and photos is exactly what you get.
Hi Jadon,
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Nice earrings at a good price. Shipping was kind of slow-10 days before it got here. But I'm glad they made it before Christmas.
Hi Ashley,
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The service was great! Had to return a piece for an exchange and that was handled smoothly. Everything was prompt and efficient. Thank You!
Hi Stephan,
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Nice Jewelry fast delivery but items not always as they seem in the picture
Hi Bethany,
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Nice Jewelry fast deliver good prices with the discount and coupons they offer
Christmas present for my husband. I know he will love it
Hi Melissa,
Thank you for shopping with King Ice! We hope your husband loved his gift.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Cedric,
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