The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Top quality and nicely packaged. Would definitely recommend this as a gift as for my nephew loved it!
It's been a great experience it didn't take long for it to ship out and get delivered.
Hi Gene,
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This is my 3rd time ordering from king ice and i will definitely be ordering more. Quality is unmatched and delivery was fast. Definitely a happy customer!
Hi Jonathan,
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So far everything seems to right on the money.
No problems
Hi Sherrisse,
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The best Christmas gift to myself...sonic fan for life
Hi Timothy,
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Buying the super sonic necklace was quick and easy and the delivery was quick
Hi Kaitlyn,
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I thought the chain would be a better quality but it was literally just plastic ik I ordered gold plated but I've seen way better for cheaper and the shipping times weren't very good at all
Very nice! King Ice makes good necklaces! Keep up the good work!
Hi Austin,
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Very nice! My son is going to love it! Very heavy and good quality.
Hi Ashlee,
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Great! Great price, great product, great delivery!
Hi Farrah,
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Very easy to shop on this site, very fast shipping
Hi Danielle,
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I received it earlier than expected and it was packaged very nicely!
Hi Trinity,
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My brother loved this as a gift, amazing quality and amazing design.
Hi Alfredo,
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Comes beautifully packaged, and quickly just in time for the Holidays. Best drip in the all the lands, definately recommend to complete all your baller fits.
Hi Stefania,
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The product looks great! It also arrived before the intended date! I secured it safely and looks amazing! Thank you so much! I will be purchasing from here again!
Hi Kimberly,
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Smooth transactions, package on time, customer service top notch. Can't get no better
Hi Bill,
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King Ice is the best! I have nothing but good experience with this awesome website with all this amazing jewelry.
Hi Bryan,
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Glad to know my purchases from their website comes with a lifetime warranty. I may come thru and buy a few more pieces I got my eyes on
Hi Daron,
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Shipped fast in great condition. With extra help protection.
Hi Gianni,
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I ordered the black and it said it was on back order if wanted to wait and they sent me the gold
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Samantha,
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