The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Great quality good shine feels great………………………………..
There were no delays to my order. In 4-8 days depending on where you are at in the world it should come in at least a week
Hi Frank,
Thank you for shopping with King Ice!
A bit overpriced for gold plating and materials used but after a holiday sale I'm too much of a Sonic fan to pass up. Knux has been my fav character since 94, and would love to scoop up that clean Super Sonic one too if they ever have another run! Piece looks amazing, and don't regret the $120 I paid for it
Hello,
Thank you for shopping with King Ice!
I ordered from a competitor 2 days after when I ordered from King ice and my order wasn't even processed until after the competitors was in transit
Just like how I imagine my chain.Also would recommend to many others.
Hi Jose,
Thank you for shopping with King Ice! We appreciate your feedback.
I've been shopping with King Ice for about a year now and I really like there quality in jewelry! I've gotten so many compliments on the jewelry I've purchased from King Ice! I will continue to shop with King Ice!
Hi Jarod,
Thank you for shopping with King Ice! We appreciate your feedback.
I love the pendant, I've already received a lot of compliments on it. The only gripe I have is that it didn't necessarily say what kind of metal the chain was going to be. Like if I could have gotten a silver chain instead as like an extra option or something it would've been nice. Either way, I didn't buy this for the chain. Overall I'm super happy with the pendant.
Hi Julian,
Thank you for shopping with King Ice! We appreciate your feedback.
Absolutely wonderful, this is my 4th chain from king ice and their quality never fails to astound me. I got this my coworker. She's like an auntie and she absolutely loved it. She's a Scorpio so I got her the Scorpio.
Hi Adrian,
Thank you for shopping with King Ice! We hope your aunt liked her gift!
Got this chain for Christmas and gifted it to my son. The chain looks awesome and is of great quality. The only drawback is that the 22-inch that we got looks more like an 18-inch. Other than that it's a sweet necklace.
Hi Jamila,
Thank you for shopping with King Ice! We hope your son loved his gift!
Company is really cool with nice $#*! jewelry! I'll be ordering more from them
Hi Aminah,
Thank you for shopping with King Ice! We appreciate all the love and support.
Got my earrings in a reasonable time no hassle happy with the merchandise.
Hi Jared,
Thank you for shopping with King Ice! We appreciate your feedback.
I love king ice! I've tried others, but always come back to kingice! Great jewelry, good prices, and comes in a timely fashion! Preciate y'all!
Hi Nate,
Thank you for shopping with King Ice! We appreciate your feedback.
Easy checkout and fast delivery. Love the many choices on the website.
Hi Yolanda,
Thank you for shopping with King Ice! We appreciate all the love and support.
The necklace looked so good in person. The picture doesn't do it justice!
Hi Jennings,
Thank you for shopping with King Ice! We are happy to hear that your grandson loved his present!
Always a quality product with quality service-thank you King Ice minions!
Hi Elaine,
Thank you for shopping with King Ice! We appreciate your feedback.
Site and ordering was a complete breeze to go through and the shipment was pretty short and easy, product was exactly what was shown and even though it's too much me to wear daily, the chian is comfy and it's easy to put the Chao on when I go to social events
Hi Coby,
Thank you for shopping with King Ice! We appreciate your feedback.
Yall keep me ice'up this shines bright in light or out this was a must have
Hi Angelo,
Thank you for shopping with King Ice!
Yes. It was delivered but the guy hide it in a chair in the porch. But, they found it.
Hi Randel,
Thank you for shopping with King Ice! We hope you liked your King Ice jewelry.
It was a gift for my son. He's in love with it, supper happy and it's really looks stunning.
Hi Maria,
Thank you for shopping with King Ice! We are happy to hear that your son loved his gift!
Great product good price fast shipping male sure you get some before they're all gone
Hi Jason,
Thank you for shopping with King Ice!
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Zachary,
Thank you for shopping with King Ice!