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Canada
4 reviews
7 helpful votes
Follow Vance G.
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In may of 2014 I tried to purchase an svhs vcr from a seller, but the guy hemmed and hawwed I had the cash with me I went to his office and he said that he had the machine there, but when I got there he was very rude and belligerent to me and he even threatened me with bodily harm. Of course he didn't have the vcr there. No stars for you kijijij

Date of experience: January 2, 2017
Canada
1 review
8 helpful votes
Follow M P.
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I spoke to several dummies at kijiji... julien, pascal, ian, etc... not one agent was able to give me a clear explanation as to why my ads are no longer allowed. They just don't care!

Date of experience: January 1, 2019
Canada
1 review
3 helpful votes
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James Chinese cell *******679 claimed can fix washer. Took some money to buy new part instead ruined our washer more.at least it was washing before.

Date of experience: February 26, 2018
Canada
1 review
0 helpful votes
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USELESS!
September 28, 2020

Completely utterly useless app, doesn't have proper html coding, cant reach their login servers half the time. Cant register new accounts or post new ads.
Not to mention if it EVER does work 95% of everything is company listings for full retail price
TERRIBLE SITE

Date of experience: September 28, 2020
Canada
1 review
7 helpful votes
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Full of adds
September 28, 2019

Don't bother with Kijiji, you're getting 80% dealers. They started out good but now, you cant even filter them out, whats the use looking for a deal. Facebook marketplace is now better.

Date of experience: September 28, 2019
Canada
1 review
3 helpful votes
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Kijiji is the worst place I've been to for any purpose! Buying or selling! People are dodgy and like to waste your time. There is no good to come out of that site! People/trolls have destroyed it

Date of experience: January 30, 2019
Canada
1 review
21 helpful votes
Follow M E.
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I've just had kijiji delete my account of 11 years. I used to buy and sell a fair bit on kijiji but in the past few years not much has come to a final transaction either way. It's full of ads and commercial listings that are not of interest and clog up my search results and selling has become way too long and arduous with everyone trying to haggle and not even show up when an agreement is reached. Their new ill-thought out review system is the last straw. It's so obviously subject to abuse. All you need is 7 back and forth messages and bang, both sides have the ability to leave a review. As with all online communication, a great number of people revert into immature bullies and will lie or say things that they would never have the nerve to in a face-to-face conversation. Kijiji provides the perfect forum for that in a review system that does not require a transaction actually happened, just 7 messages, and they wash their hands of any monitoring or correction of unfair or untrue reviews. This means everyone will eventually run into someone that will rate them unfairly, whether they are a buyer or seller. It's a shame. It was once a great way to buy and sell in Canada but they seem determined to kill it here like they did in the US.

Date of experience: January 2, 2020
Canada
1 review
3 helpful votes
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Kijji No way
April 16, 2023

Response to concerns is 1 out of 5 times. I cancelled my account dont know if they will respond to that. It might be that its being sabotaged from the inside.
They put a rechapta thing on where I have to go through about 7 piuctures, very anoying and time consuming.
Really I get a lot of views but only lookers, it is when things are dirt cheap anyone response and then they send messages about lowering my price, well how would thye like their paycheck lowered.
Really a wast of time

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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So sad..
August 1, 2021

Website is a scam. I run a business and paid thousands in ad revenu only to have my number removed from my postings. People could not contact me and kept trying to send me messages. Huge pain in the butt. They even reimbursed me for some of the ads when i then reposted and had the same issue. Kijiji got too big just like facebook and they control wich businesses get visibility. Plus if you pay for ads people send bots to your ads and waste all your advertising views... total scam stay away! We are fooked. Facebook and kijiji even lespac. All crap. I guess these companies got too big and sold out. So sad.

Date of experience: August 1, 2021
Canada
1 review
1 helpful vote
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OLD and TIRED website
March 10, 2022

The search grid is so outdated, takes years to scroll down a single line of horsemanure ads to find anything decent. Scammers everywhere, they are not even good at it. Then the reply "Kijijidiots" that troll, lowball and generally waste your time. The vintage car WANTED ADS that are just scammers trying to ripoff a old person of their car. The site needs a complete redesign for the last 10 years. You should be able to search "2 by 2" or more ads per space instead of the tiresome "single line scrolldown"

Date of experience: March 10, 2022
Canada
5 reviews
11 helpful votes
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Kijiji is possibly the worst place for a business or professional to advertise their services or products. While the average Joe selling his couch without paying a dime to Kijiji has it easy, the advertiser, the one with the real money is left in the gutter.

I spent $300 in one sitting on promoting multiple ads on Kijiji. First of all, their category systems is a complete fiasco. Who doesn't have a Computer or Web category under Services in this day and age?! Second, I asked for help from their support. They deleted my ads and told me to post a banner.

Here's where the fun starts. Their banners on paper look very nice and promising, although they are "managed" by a second company, Shiny Ads. I never had a worse experience with an advertiser before! I am now waiting for the weekend to be over (apparently they don't work weekends...) and asking for a full refund; at the rate my banner is going now it comes down to about $11/click (!).

In other words, stay back if you are a business. They will squeeze every penny from you and give you close to nothing in return. If you are simply a consumer, then by all means, go and sell your couch!

Date of experience: April 27, 2014
Canada
1 review
8 helpful votes
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Google buy things and make them horrible. Endless flow of ads, dealers items everywhere, terrible location system. If you enjoy waste your time then enjoy this google heaven.

Date of experience: March 4, 2020
Canada
1 review
7 helpful votes
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This site is now useless. I used to use it. Now it is just a crappy layout with no proper filters.
Ads that pop and won. T go away.
We need a new entry in the field.

Date of experience: August 16, 2019
Canada
1 review
5 helpful votes
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Really bad
March 12, 2019

Service is half working, you cannot even see the message sent from the buyer. App needs to be updated seriously, very poor management. Considering this is the biggest marketplace in Canada

Date of experience: March 12, 2019
Canada
1 review
2 helpful votes
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There have been improvements to customer service at Kijiji so I applaud them for that.

Recent changes to the Kijiji website make deleting an old ad and re-posting it an annoying, time consuming process when using Windows 10 or the latest version of iOS. Loading photos is SSSLLLLOOWWWW... Using the app, as they recommend, is even slower.

Date of experience: November 20, 2016
Canada
4 reviews
6 helpful votes
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I have learned a few things to watch out for. Don't meet after hours (dark) never ever send cash or a chech without receiving ur goods. If the Deal Sounds to go to be true it's more than likely a Scam, just B careful and aware Not everyone is as honest as U are! Now on a positive Note I have bought some VERY Cool unique stuff, and sola items as well on Kijiji they have everything from diamonds to baby-sitters awesome variety. It's also buyer beware as Kijiji usi NOT in anyway responsible for anything from stuff bought, sold to theft should it occur. Just be SMART, safe with UR purchasing.

Date of experience: October 25, 2016
Canada
1 review
2 helpful votes
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Terrible terrible, their policies don't make sense and they restrict you from sending messages or posting ads for no reason. DO NOT USE. You will just be disappointed.

Date of experience: September 1, 2020
Canada
1 review
6 helpful votes
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Furniture mover scam
January 16, 2019

Beware of two listings on Kijiji, in the Moving and Storage category. Ad ID *******298 and ad ID *******578. Both run by the same scammers. They charged me twice what the so-called contract said. Held my furniture in their truck until I paid them in cash. DO NOT DO BUSINESS WITH THESE PEOPLE. Here are the names and numbers to avoid: Monoj *******484. Jason *******180. Desh *******266.

Date of experience: January 16, 2019
Canada
1 review
16 helpful votes
Follow fuckyou f.
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Recent changes to Kijiji.ca such as the repeated "feature" ads at the tops of pages (if I visit 5 consecutive pages, I don't need to see the same item at the top of each page again and again) and the volume of "featured" ad now being displayed (I have counted as many as 10 on each page at times) means scrolling halfway to the bottom of the page to see the items I have searched for is absurd.

Today, it appears it is now a requirement to log-in/register to see a sellers username and phone number- I did not go to Kijiji looking for things to purchase so Kijiji can farm my data.

It would appear Kijiji.ca has forgotten that its actual audience is the buyers- if no one is going there looking for products, sellers won't be selling anything and anyone paying for a "feature" ad will be throwing their money away (more so than they are already).

I hope another competitor shows up in Canada, soon- perhaps a return of the old paper sources such as "Bargain Hunter" and "Tri-Ad" in digital format.

Date of experience: June 21, 2016
Canada
1 review
4 helpful votes
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Worst app ever
June 27, 2019

Garbage company. Doesn't even tell you when you have messages. Single dad trying to make money and kijiji won't even give me messages. I'm done. Let go here we come.

Date of experience: June 27, 2019

Overview

Kijiji has a rating of 1.1 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kijiji most frequently mention customer service, live chat and post ads. Kijiji ranks 189th among Classifieds sites.

service
74
value
73
shipping
41
returns
46
quality
59