Kersha KnivesReviews 45

Never received item and nobody answers the phone. When I finally spoke to a lady she basically told me call back in a month if I have not received my package. BEWARE

They charge your credit card but never send the product out and ghost you when you try to contact them for an order update. Find another company to do business with.

This is a scam. They will not dispatch anything - avoid

Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid

I ordered a personalized knife last week and initially received an e-mail stating that UPS had my package and they included a link so I could track my package. Later, I checked on my package via that link and found out that the tracking number had been voided by the sender. The original e-mail stated that my package was supposed to be here yesterday. I e-mailed this company via *******@Kershaw-Knives.net last week and again yesterday. I have called twice today and did leave a message asking them to please contact me. I have yet to hear back from them and UPS does not have my package according to the representative I spoke with earlier. I paid with a credit card and it showed up on my account last week. The item has been paid for, yet I do not have the item. Be careful when ordering from this company. I am clearly getting ripped off and am close to filing a complaint with the Better Business Bureau.

I made an order of 2 knives that seemed as if they were in stock. My credit card was charged instantly. I received a note a week later that both knives were backordered, however my credit card was still charged. I sent a note back asking if they were ever going to get any more in and why I was charged for a knife they did not have in stock.
The only reply I got was a generic message that I had been refunded. No information on if they would get any more in or not.

I then get an email from then saying to come here and post a review and I will get $3 back. They are paying their customers to leave good feedback. That's just sad.

The staff at Kershaw-Knives.net were extremely helpful in placing my order. We, like always, waited until the end to place our order and they were amazing in helping me get my order in and guaranteeing that it would make it here on-time. Additionally, being that these are groomsmen gifts they were also helpful in dealing with a frantic bride... They even took the order over the phone to confirm engraving placement and spelling accuracy. They made the process as simple as possible.

Thanks again to the staff at Kershaw-Knives.net for amazing customer service... what a wonderful company to do business with. They come highly recommended...

Thank you,
Kristin