Filter in mint condition and exactly as described. I could also have it shipped to a fedex location and pick it up so it wasn't sitting outside my house all day.
Good experience and the site is easy to use. However the price was a bit high and I believed I was getting a different item based on the description. I ordered a DJI Osmo Action and believed I was getting a DJI Action 4, which is why I paid just under $200. Currently the Action 4 is their most recent camera retailing at $299, and the DJI Action I received is 4 years old. I believe I paid $170, so a bit high from what I expect from a 4yo camera. Still happy with my purchase and order completion was quick.
It said on the list that it was going to be a black version but when I got it was the silver one that I got. When I got the camera it was not working and it never really said that some parts are not working.
Received the 2 Zeiss lenses that I ordered from KEH quickly and they seem to be in great shape. I am testing them now and images look amazing. Thanks for the painless cross border purchase
My name is Rêmulo Carvalho and I live in Brazil. I bought a camera (Canon 6D) and a lens (Canon 28 mm f 1.8) on the KEH site.
This combo was delivered to a friend who lives in the USA and is about to come to Brazil on vacation. She has already reported that everything was delivered just fine and very fast.
I look forward to receiving my camera and I would like to thank KEH for this excellent deal and careful delivery.
I'd back this up to zero stars if I could. I don't know what takes so long to process a return. Even with RMA and within return window, it takes 1 week ground shipping and at least another week for them to open the box and see what arrived? They certainly take their good 'ole time getting your money back to you. After several days, KEH found no issue with one of the lenses, and the other had significant focus issues. So of course they are keeping $10 shipping and have initiated a refund procedure, how long does that take. Although the purchase went fine, returning is another matter altogether, I'm not happy with KEH and how this all played out. I will not be purchasing anything else from them and advise you to think twice before you do as well, they apparently don't like to refund even when there are factors indicating the product is bad.
KEH has been fantastic with recommendations based on my needs and where I am in my photography business.
Fed ex lost my package but I did eventually get it.
Every experience with KEH has been wonderful. No hassle, no issues, I can find what I need at a very fair price, and each item I have ordered is exactly as I expect it to be.
The salesperson was very friendly and helpful. The product was delivered timely and in great condition.
Had a problem with my first used lens, they provided me with the return paperwork and I received my replacement this week, shot some great photos this weekend
I received my order however it was broken. I tried to contact KEH both by email and phone but I have not received a reply.
I want my item replaced or money refunded.
Ordering used gear can feel like a gamble - but not with KEH. I know that the body and lenses have been tested and will be exactly as described. My body and lens came in a lovely KEH branded new padded case. Everything was like new at a reduced cost to me and I can't wait to take my trip and use the gear. Thank you KEH!
Website pretty easy to use. Order delivery predicted 10-14 days- arrived in 3! Pleasant surprise. Camera working fine, also exceeds expectations.
When I look at the grading system and compare it to what I've purchased, I'm never disappointed. I always get exactly what I expect.
I am very happy with my camera. It has the features I expected and seems like new. The only disappointment was that the charger sent with the phone did not match the camera's battery. The slot in the charger was much too small, and the camera's battery did not fit in it. Luckily, I had a cord on hand and could charge the battery while it was still in the camera.
Lens came well packaged and looks like new. Shipping was delayed by fedex, but no fault of KEH. At least I don't think so.
Purchase was as described, but the description could have been better. Would have been nice to see photos of the actual camera before I ordered, not just a representative photo. Would have been nice to know that the light meter and focus area were a bit faded. Still usable, but not as clear as on other units I've seen.
Hey Everyone At KEH! I just wanted to say a huge thank you for making it incredibly easy for me to replace my lost battery charger for my Canon 1ds Mk II DLSR camera. The whole process was super smooth, from ordering to the speedy delivery. I was impressed with the constant updates I received from KEH. I used to purchase all my camera equipment from B&H, but after this fantastic experience, I'll definitely be choosing KEH as my first choice from now on. I highly recommend KEH to anyone in need of camera equipment. Thanks again and may God bless you all for running such a great company. David
Generally good. I did have some early fears as I didn't have an instructions and the camera warned me it was overheating as I tried to set the preferences. I apparently had the screen on too long. I shut it off to cool and recharged the battery and everything seems OK. I down loaded the manual from Fuji's web site and I have since ordered the original manual from you. It should arrive today.
My item arrived on time and well packaged. Condition of the item was as advertised. I amore than pleased with KEH's service and high quality merchandise.
Overview
KEH has a rating of 4.7 stars from 21,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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